Home Services reviews in Albuquerque, New Mexico
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The move started out fairly well, when I talked to the manager her suggestion was that with three when we got to my new place I would have two people bringing in my items and one to reassemble my items. So, I paid for three, the two young men worked very hard taking dolly loads in the house. The older man would bring in an occasional single box. The only thing that was put together was my bed.
I had each room assigned a different color of duct tape for easy placement. I have items that should have been in the craft room upstairs that are buried in my garage. The mirror to my dresser is again in my garage. None of my items in my craft room were put together in fact I don't know where the parts to put them together are located. I have things stacked so high I can't get them down.
The worst part was that the boxes in my garage were not loaded onto the truck, the freezer in the garage was not loaded on the truck. I had to pay for an additional crew and truck to get this done in time for my walk through on time.
I was told there was a $60.00 travel fee which turned out to be over $80.00 plus another $15.00 in gas charge.
In addition to the outrageous price of the move I had to pay out an additional $649.00. This was the worst move in my life.
Update,
1. All of the pictures were taken Friday evening after your crew left.
2. The crew was very aware of my color chart as they thought it was genius. I have kitchen items upstairs in the craft room, I have a box of shoes in my kitchen.
3. When I explained the reason why I wanted to be the last job, it was no problem, now you are blaming my getting attacked against me.
4. You failed to address the garage not being moved.
5. You failed to address the items not being put together. Let alone where the parts are located.
6. I have at least four people who are ready to confirm the details of the move.
7. I should be able to count on the information I was given, had I known I was able not to sign I would not have signed.
This was not a discount move or a quality service -
Thank so much!!! The guys were very nice.
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Very efficient and wonderful people! Will use this company again!
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Great service, quick, friendly
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Awesome job! They were fast and friendly.
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Very reliable. Showed up on time, completed the job, CLEANED UP and then left! Seamless!!
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College Hunks did a great job, they were friendly, on time, took care taking away my junk.
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The guys went above and beyond with the junk removal. It was a tough, physical job and they persevered. Thanks for the hard work.
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Professional, very sweet young men, Fantastic Experience, everything done quickly…. I’m so very grateful. Thank You!
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Very fast service, friendly staff, more than reasonable prices. Recommend 100%. Shout out to Justin and Josiah for their great service.
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I am 75. "Make my guys your guys"...very patient....very professional....I used to do what they do 40 +/- years ago ....heavy lifting ..I wish I had them on my crew back then.....these guys ROCK!
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Quick and easy. I called to get a quote and within a few hours they were at my place picking up the junk.
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Erick and Denysse came the same day, worked quickly, and took the time to clear a large amount of items. The price is very reasonable.
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Easy to schedule through their website. Lots of communication regarding confirmation and appointment reminders. Arrived on time and got everything loaded quickly! Thanks!
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World not refund my down payment for furniture rearranging even though I cancelled w/i 72 hours. Scam.
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Movers were prompt and efficient! No complaints and appreciate the thorough and consistent communication in the days leading up to the move.
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Great communication, easy to book, very friendly and efficient once on sight. Would use again in à heartbeat.
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Excellent communication and price, showed up and completed the work in a speedy manner…would absolutely use them again in a heartbeat, can’t recommend enough!
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I had junk and they took it away. Amen
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Good approach, very nice people, easy to work with, efficient and professional
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These men were outstandingly gracious warm & helpful with respect and took being directed to our needs during a stressful moving situation...excellently.
Many thank yous to the crew!