Reviews of local pros in Cedar Crest, New Mexico

Won’t call you back after claiming they are short staffed. All I wanted was a quote.

HORRIBLE I CALLED AND SPOKE WITH A VERY SWEET GIRL TWICE, SHE SAID SHE WOULD HAVE THE OWNER CALL ME FOR AN ESTIMATE AND BOTH TIMES HE NEVER CALLED, FIND A MORE RELIABLE NON LLC ELECTRICIAN & PLUMBER!!! NOT HAPPY NOT RECOMMENDED!!!
PLEASE READ ALL NEGATIVE REVIEWS ON THIS PLACE!!

Arrived early, went straight to work, and did a wonderful job cleaned up, then explained everything. Received payment and left

Kevin and Gabe are they guys to ask for! They are professional, respectful and very knowledgeable about everything they do. They were able to answer any and all questions I had for them! 10/10 only company we will use!

Extremely dishonest business practices. Does not honor warranties. Instead, performs warranty work and then sends surprise bill. Threatens legal action if you refuse to pay the surprise bill. DO NOT USE!

Did a great job on my frozen faucet after a very nasty cold snap. Showed me how to prevent a future problem by sealing a badly placed under-house vent.

Repaired my eastmountain well on hwy 14. Did fantastic work. Very reliable and grateful attitude and service!

They charged us $160 to just tell us our well pump had been frozen so wasn’t working but was working again when they got there.

I wish I had known mother was going to use these ...people before she did. She would NOT have given them her business or the well over $10,000 she paid them. Which wiped out her bank account, destroyed her television, vcr and computer. She's 86 and in poor health. She stayed on them long enough to get a hard drive that works (she has no internet), and a second hand tv and vcr which have never worked. I can't believe these...people are still in business. And if I had the resources I'd sue them too. They don't even deserve 1 star. More like 5 negative ones. And every time we try to turn on anything in the well house at least one fuse blows. Useless brain-donors.

Incorrectly installed Roman tub faucet and shower faucet cartridge. Forced to hire someone else to fix them. Crazy expensive rates -- $375/hr for journeyman electrician; $190/hr for journeyman plumber. Owner has been sued in court MANY times for fraudulent charging of customers. AVOID AT ALL COSTS. YOU HAVE BEEN WARNED.

They did work on An 8 family well. Charged us almost $8,000 then came back without approval, did some work(some unnecessary) was told to leave. Gave us another bill of work he didn't do ($9,000, total $17,000) & put a mech. Lean on everyone's prop. All but 2 paid (afraid it would hurt their credit). I received a a summons for small claims court. I am going to fight him. They don't have an assoc. for electric & plumbing that you can complain to in Bernalillo Co. (Unbelievable). I will put the results on here.

Avoid this company. Outrageously overpriced, poor customer service. Outwardly friendly, but quality of work is sub-par. Spoke to numerous other people that had to hire another electrician to correct work they had done, if you can even get them to come do it. Voice Mailbox always full, waited 2 weeks for a callback. Another company had my service done in a day, and passed inspection with no complications. HARD PASS.

Called 4/23/19 3:30 pm about a well water pressure fluctuation issue. I spoke with the very knowledgeable owner, Rick. Richard & John came by at 8:30 am 4/24 & were finished by 1:30. These gentlemen were wonderful, knowledgeable, professional & told me exactly what they were going to do with every step. This company does it all & I will not hesitate to call them again!!!

I have used them many times for HVAC and plumbing work over the last 8 years. These guys are great. They know their stuff and are fair and honest on their prices.

They have done several jobs at my home in the East Mountains. I bought an eclectic old property and they have always been responsive, neat, and reasonably priced. They have done both plumbing and electric work, installed new pump for my well, and built me a hybrid water supply system for the house as well as the complete water softener system. They are not cheap, quality never is, but I recommend them highly.

Horrible customer service!! Hired to rebuild a burnt down home I have, charged both myself and my insurance co. for work NOT PREFORMED!! Then after I paid in full per our contract, they wouldn't warranty any of HIS work and said I owed him all of a sudden! Now a lien on my home because I filed a claim against his company!! Should of looked at all the public negative reviews!!!! WOULD DEFINITELY NOT USE AGAIN OR REFER!!! BEWARE (Not talking bad, just stating the facts)

Avoid at all costs. We paid for a new sewage line, but he claimed it was working fine and didn’t need replacement. Now, we're out of our money with nothing to show for it.

Great work, but a little pricey. Wish I got an estimate ahead of time, but the workers are friendly and professional. They fit us in on our schedule quickly for a leak.

We ordered our own tank and they let us ship it to their business yard as they wouldn’t deliver to a residence. They hauled it up to us, did the plumbing and electrical work and got the job done quickly, efficiently and in only a couple of days. Highly recommend Rick and his crew!! They also put in tanks for two other neighbors.
Merry Christmas we’re so grateful for WATER!!

Rick appears to be a greedy individual who knows everything, however knows nothing about construction. I simply asked him to check and correct the plumbing install on my mobile home to make sure it was MHD compliant. He started picking on my greenhouse watering system saying that was not to code and I wasn't permitted to build and run greenhouses. I called the MHD and they assured me I was fine. I told him, " We were not doing anything illegal and I just want my mobile home to code and to please do it the most economically feasible way to correct the issue". He apparently did not like that statement and he actually called the state on me. I was visited by the chief inspector Rodriguez of CID to verify my permitting. After showing the proper paperwork I was absolved. This man is not looking out for your best interests, just looking to get your money, especially if you don't agree with him on extra work that he feels you need.

These guys have been SO patient with me and trying to rehabilitate the somewhat janky DIY sprinkler system I inherited. Even when I had a "Doh!" moment, they were pros and wanted to make sure I was satisfied.