Electrical reviews in Chaparral, New Mexico

Bueno

Una persona muy despota y prepotente!

Review for MTZ Electric Company
Rating: ⭐☆☆☆☆ (1/5)
If I could give zero stars, I would. While the actual workers were professional and did a great job with the labor, dealing with the owner, Manny, has been an absolute nightmare.
I made the mistake of paying the full balance in cash before the final inspection was complete. We met at the bank where I handed him $8,000 directly from the teller and another $2,000 in the parking lot. He counted the parking lot cash but chose not to count the bank-provided funds at the time. Now, he is baselessly accusing me of being short $2,000.
Beyond the financial accusations, the professionalism is non-existent:
* Unfinished Labor: He left the gas and electric trenches wide open. I had to cover them myself.
* Incorrect Placement: The gas line needs to be relocated 18 inches, and rather than fixing his mistake, I am stuck handling it.
* Rude Communication: When I try to discuss these issues, he is incredibly disrespectful and has hung up on me twice.
Word of advice: If you hire this company, do NOT pay a cent until the final inspection is passed and every trench is filled. Better yet, be very careful dealing with Manny—his lack of integrity and poor attitude turned a smooth project into a total mess. I did call the bank and they reviewed the surveillance cameras and confirmed me that he get his money.

Terrible drivers and rude !!!

We are good at what we do

They do great work, they have been around for over 30 years with the same owner. They must be doing something right

Rude and Unprofessional. Why have a buisness if you cant do your job!

This person should not even have this business if he doesn’t provide proper customer service. Been waiting months for him to come back and give me a letter for my inspection so that I can get the electricity on my house. Really bad at his job

Don't waist your time with this company. They give you the run around and take forever to do the job. Everything is a lie with them. They say they will be there one day and take up to 5 days to show up. A one week work frame turned out to be a month. They will show up for work for an hour, then take off without giving you notice and come back after a week. Manny wont answer your calls and if he does, he makes you feel like it's your fault and gets mad at you.

Rude and Unprofessional. When asked to fix their mistake Manny became hostile and stated that he cannot do anything about it and he is too busy to take the call.

The job that was done was not even up to the minimal expectation. As they just glued pieces of different sizes of PVC which look like they used scraps and old pipes to do the job. Some are cracked and we have had to fix 3 leaks already. Please do not waste your time with them and if you have received services from them, please double check the work. He is usually contracted by other businesses such as mobile home companies to set up and install because of his cheap prices but don't know about his half ass work, so if you can have a say, please ask for someone else.

His work only lasted 30 days if that before 3 leaks outside and master restroom toilet (2x) overflowed due to their shotty work. He would not even listen as he kept cutting off the conversation with a very high and degrading tone. In addition, after they completed the work they messed up the landscaping and driveway and refused to replace/fix what they did.

Buen servicio

Very professional

Best electrical contractor

Great Custumer Service/ Very Professional

Really good Electrical contractor. Company under good management and work speaks good for itself.

David and crew are very knowledgeable and efficient in their work. Highly recommended!

Great service prompt and professional. Would recommend anytime

These guys are great. They replaced a service pole outside my home and did everything they could to keep power to my home during their repairs. Very professional. Definitely recommend for all your electrical needs

I called in the morning and then again at around 4pm,asking if they were coming over. They finally sent 2 guys over,very friendly,and knowledgeable. But for calling them,the lady is not very professional. She didnt tell me how much service charge was tell I talked to her when the work was over. I also needed more work done the next day and they never showed up,and didnt call. Will not be using them again in near future.

Best electricians around. They were able to fix my issues immediately and were on time and had everything fixed and ready to go. Glad they were recommended to me as I am now telling you if you need some electrical work done they are they guys to do it! Ask for David! Hell take great care of you!

They are fabulous. They worked hard to find the problem fix it and make sure everything worked before they left. Very nice people. I would 100% use them again.