Home Services reviews in Amityville, New York

4.9 based on 100 reviews Back to the listing
    5

    Diana and her team of 3 (4 in total) did a first-time deep clean of my house today. Fantastic!Jon had come for an estimate the week prior and was very responsive. I was impressed by his knowledge and thoroughness during the walkthrough.

    He was very sick but was able to FaceTime in with Diana once she got to the house today so we could agree on all components again and which cleaning solutions to use where

    Diana’s team worked tirelessly the whole day. Every corner. Every shelf. Every window ledge. Wonderful

    5

    I have been using Imperial Cleaning for quite some time and have always had a positive experience. Laura, Lourdes and Gloris are very prompt and thorough and know exactly what needs to be done! The girls are always very friendly and the scheduling is very flexible.

    5

    Great, consistent service! Norma, Hilda, and Lorena have been working at my house for years and always arrive with a smile, and are always ready to go to work. Very happy with the service and I recommend Imperial to anyone looking for cleaning services.

    5

    I am extremely happy with the service that imperial cleaning has provided me for over 23 years! The crew I have now lead by Norma, which includes Hilda, and Lorena are the best yet! So happy to continue using this company and this most excellent crew!

    5

    Imperial Cleaning has been working for us since 1998. Many teams cleaned my house over the years. Currently Norma, Lorena and Hilda are coming for about a couple of years. I like that the teams don’t change frequently, they know exactly what and how I like the work done. They are reliable, professional, thorough and caring. I highly recommend Imperial Cleaning, and Norma’s team.

    5

    We used Imperial Cleaning for a deep clean of our new home. Lead Diana and her team were efficient and did an excellent job at guaranteeing the best customer service anyone could ask for. They paid close attention to detail and took their time. I will certainly be using Imperial Cleaners in the future!

    5

    I was in charge of getting a cleaning service for a family member in cancer care who is coming home. Andres who I spoke with helped me through the process in no time, he was proficient, compassionate and very quick, there were two wonderful women from your company here in two days.
    Vilma and Nadia were amazing, I’m so grateful for their efficient and excellent cleaning job.
    I will ask for them again 🙏
    Thank you Andres, Vilma and Nadia 🥀

    5

    I have been using Imperial Cleaning to clean my house for over 6 years now I believe. They actually clean both of my houses. Always on time. Friendly staff and no issues with cleaning. I trust them. Vilma, Nidia and Wendy are amazing! I love them. Always on time. If any issues they call me if running late which is rare. I have recommended them to my friends too. You won’t be disappointed!

    5

    I have been using Imperial Cleaning regularly for the past 2 years & I have had basically the same people cleaning that entire time. Norma & her crew of Hilda & Lorena are dependable , efficient and attentive to details when cleaning my home. I have 2 dogs & they dust, clean & vacuum all corners of my house & leave it smelling fresh & clean. In addition to all the usual household scrubbing, they regularly wipe down & clean my mountain of kitchen cabinets—something I never could seem to get to myself . Topping it all off, Norma, Hilda & Lorena are always pleasant & accommodating. I would not hesitate to recommend them to anyone in need of cleaning services.

    5

    I've been using Imperial Cleaning for quite some time now and love the quality of their work. Norma and her girls are absolutely fantastic! They always do a thorough job cleaning, make sure to treat my home as if it was their own, and are always punctual. I could not be more satisfied with the level of care and attention to detail they provide. I highly recommend this company for your home cleaning needs.

    5

    I have been using Imperial Cleaning for 11 months now. I only have great things to say about them. My Team is Jessica. They are always punctual and do a great job on cleaning the house. The girls are friendly and are very respectful. When they arrive they just do their job without standing around and talking amongst each other. I highly recommend Imperial Cleaning for all of your house cleaning needs.

    5

    Imperial has been cleaning my building since the day we opened. Great team, on time, consistent & friendly
    100% would recommend them to anyone who needs a cleaning company they can depend on to be there when you need them.

    5

    I scheduled a cleaning for a “moving in clean” and I was not disappointed with the service and timely labor. I worked with Jon and Andre to set this up around 2 weeks before our move in date and they were responsive, affordable and provided an excellent job. I had 3 woman arrive promptly at 3:00 to clean 2 floors (4 bed, 3 full baths, a kitchen, dining area, living room and den. They cleaned everything from top to bottom including cabinets, windows and floors. They finished the job around 7:00 which is what time they had estimated to us that they would finish. They communicated before the cleaning and during that if the time was going to be less or more than what they needed, they would let me know. That was I wasn’t over charged for any additional time. The service, communication and over all experience what exactly what we were looking for. It was a no brainer and helped take some of the stress off an obviously stressful situation. 10/10 would recommend using Imperial Cleaning for move in/move out/ordinary cleaning services!!!

    1

    Extremely Disappointed After Years of Giving Them Chances

    We hired Imperial Cleaning for what was supposed to be a deep clean after renovating our home. We were very specific that we wanted all renovation dust removed, especially from the floors. They underestimated the time in their quote—which was fine—but even so, we ended up paying over $1,200.

    What we got was nowhere close to a deep clean. The proof? When my wife stepped barefoot on our hard tile floor afterward, her feet turned black. We escalated the issue, pointing out that after spending well over $1,000, this level of work was unacceptable—especially since we had been loyal customers for several years (despite often feeling their service was underwhelming). Their “solution” and “token of appreciation” for years of business was to offer one free hour of cleaning.

    Against our better judgment, we gave them another chance recently. We were again extremely clear about what needed to be done—cleaning our foyer and tile areas thoroughly. What did we get? Dirt stains, crumbs, and a generally disappointing result. Worse yet, they ruined our grout. They agreed to come back for 30 minutes to fix what they missed, but they stayed maybe 15 minutes, and the grout was still a mess. Because they stained it with their dirty mops, we now have to replace the grout entirely at our own expense.

    In short: We’ve spent thousands of dollars with Imperial Cleaning over the years, and the consistent pattern is overpromising, underdelivering, and refusing to take real responsibility. If you value your time, money, and home, look elsewhere.

    5

    We used Imperial Cleaning to power wash the exterior of our home. Jon and Terence were a pleasure to work with. Jon was responsive and came quickly to our house to give a quote (very fair pricing) and confirmed they would use a softer wash to accommodate the vinyl siding. Terence took pride in his work and made sure the house was sparkling—going over certain areas up to 3 times. He pretreated and post treated our plants surrounding the house so they didn’t soak up the chemicals. Both Jon and Terence were patient with any questions I had and knowledgeable. Would absolutely recommend!

    5

    We have been in contract with Imperial Cleaning for four years. Their staff are hardworking, punctual, and highly responsive to the needs of the school. Management and supervisors address and resolve any issues promptly. Their pricing is reasonable, and they offer a wide range of services. We are very satisfied with their work.