HVAC reviews in Baldwin, New York

Our heat pump was still running but the house remained chilly inside. A service team arrived around 1pm, checked the thermostat and outdoor unit, and then found a refrigerant leak during inspection. They sealed the connection and refilled the system on the spot. The airflow improved and the system cycled correctly afterwards. The crew stayed until everything seemed stable. I'm happy with the work done.

I woke up to find my air conditioning had stopped working, which caused me significant distress in the heat. I searched for a reliable repair service and quickly contacted [company name]. They responded promptly. The technician arrived and thoroughly inspected the system before identifying the issue. He explained the problem clearly and made the necessary repairs. After completing the work, he double-checked to ensure everything was functioning properly. The AC is now up and running, providing much-needed relief from the heat.

They ripped me off $100 for a worthless inspection, where the inspector had no idea what he was doing and spewed nonsense about unrelated issues. When I complained to their office, they sent someone else who essentially repeated the same nonsense. No repairs were done and they took my money without fixing anything. Needless to say, I won't be using them again - their lack of professionalism is appalling.

The technician who fixed my AC and boiler was extremely competent and did the job correctly. Compared to previous experiences with this company, they stood out as excellent. Highly recommend their service.

I've had decent experiences with this service provider. They arrive promptly to tackle issues. As a parent with a young child at home, I appreciate that they prioritized fixing my heating system before temperatures dropped. Their reliability earns me continued trust.

The technician just completed an automatic water feed for my boiler, making it easier to manage. I'm impressed by the efficiency of the installation - no more worrying about manually filling the boiler. The service cost slightly more than another quote I received, but I trusted the mechanic and felt he was knowledgeable about his work, which boosted my confidence in the job.

I was steered towards Above & Beyond for their ductless A/C units and natural gas generators after a referral. Recently, I reached out to them for an estimate on installing three ductless units throughout my home and a generator in the backyard. Their technician arrived just one day later to inspect the job and provide a quote. What impressed me was that they undercut not only their own price but also three other local HVAC companies' estimates. The parts were delivered promptly, and everything was installed within less than a week - an impressive turnaround time. Additionally, the technicians were tidy and left my house spotless after completion. I also opted for maintenance contracts on both my ductless units and generator.

They peddle fuel.

I'd give them the lowest rating if possible. The customer service is appalling - I was yelled at by Jim. It's a subpar company with no redeeming value, and I wouldn't trust them to a doghouse.

They've served me with oil for nearly two decades without a hitch. Their professionalism and reliability have earned my trust.

I've been a customer for over five years, consistently ordering the same amount of oil each time. Lately, I suspect they're shortchanging me by around 10-15 gallons on multiple occasions - at least five times so far. It's not ideal, but I've contacted the relevant authorities and an investigation is underway.

I've relied on their oil services for nearly a decade without any issues. The team consistently delivers swift, high-quality service with a genuinely compassionate attitude. When I need assistance, my calls are answered personally, making me feel valued as a customer.

I've been working with this company for years, but my experience has been a major letdown. They quoted us $200 to just take some photos, which seems excessive. When I met the representative, Jimmy, he was completely unacceptable - rude and abusive towards me. It took a lot of restraint on my part not to lose composure around him. Needless to say, I won't be using them again.

I've had excellent service from this company for an extended period.

Working with Beato and Nick was a welcome respite. They handled an outdated large oil tank removal that required specialized permits and approvals. Nick efficiently navigated the paperwork process, delivering high-quality work at a reasonable cost. If you need reliable professionals who prioritize integrity and expertise, I highly recommend Beato. In contrast to many unscrupulous companies, Beato stands out for its trustworthiness. Their customer service was also impressive, with Nick providing prompt responses to my inquiries, meeting deadlines, and showing genuine care in addressing my concerns.

I had a terrible experience with Beato. We hired them to move our tank after installing a new patio, but the price kept increasing - from $400 to $750 for what seemed like a straightforward job. They showed up on Thursday instead of Wednesday as promised.

The workers who were laying out our patio ended up moving the tank themselves, which was not what we were told would happen. When it was time to move it back, only two people arrived and they couldn't even do that properly. They wanted to drive their truck onto our newly poured concrete while still in use, which was completely unprofessional.

They didn't bring the necessary hoses to do the job correctly, so they ended up leaving. We had to move the tank ourselves and get another company to finish the job. When Beato came back to our house without warning, they demanded we pay a $350 balance for "storage" and return trips - which was an unreasonable request.

The worst part is that they never returned any of our oil that they had pumped from the tank. Overall, I would not recommend this company to anyone due to their unprofessional behavior and apparent intention to steal money.

These home services pros saved the day - literally. They showed up pronto when our boiler broke down, putting no pressure on us to juggle childcare during the crisis. Appreciate their swift response and lifesaving service.

We didn't need regular maintenance due to having a gas system, but still opted for Beato's annual boiler service. Their technician, Jim, is extremely knowledgeable and resolves any problems promptly.

Great technicians take good care of your whole house during routine maintenance and emergencies. They're very responsive and respectful when handling your heating and cooling systems.

They've been a reliable choice for years, providing expert advice on my heating issues. Their staff is consistently friendly, efficient, and reactive – I highly endorse their services.

We've had Beato Fuel deliver fuel to our home for nearly a decade now. They're consistently respectful and courteous, always accommodating my needs, including evenings and weekends. Their reliable service has earned them a strong recommendation from me. I appreciate their efforts and thank them for their assistance.