All reviews for Cool Solutions HVAC Inc.
Write a review-
I hired Cool Solutions for an A/C unit move and they got it done correctly and fast - left nothing behind, no fuss. They're a solid choice if you need this service.
-
We've dealt with this company many times for HVAC work and consistently found them to be tidy and courteous. Their staff is reliable, making it easy to trust them for long-term maintenance services.
-
This company exceeded expectations in every way - reliable, trustworthy, and top-notch service. Their attention to detail was impressive, including thoroughly cleaning the hardwood floors before completing the installation of a brand-new central air system.
-
I had a great experience with this company. When I called, Jennifer answered promptly and was very helpful. William showed up the next day, identified the A/C issue, but it turned out to be an electrical problem. He fixed that and came back today to swap out the thermostat. The technician is genuinely nice and professional - definitely worth recommending.
-
We'd highly endorse Cool Solutions for any home services need. Their team, led by Jim, were fantastic to work with, providing top-notch assistance in resolving our issue and installing a new AC unit. Great job!
-
I recently hired Cool Solutions in Bethpage, NY to replace my old furnace. They arrived on time and worked efficiently. The technicians followed strict COVID protocols, ensuring a safe experience. Their cleanup was thorough and impressive. I'm extremely satisfied with the service and would definitely recommend them for any HVAC work.
-
Luis and his team from Cool Solutions did an outstanding job at my place yesterday, installing a brand new unit. The technicians, Jennifer and Jim, were extremely helpful, answering all our questions and addressing our concerns efficiently. Given their exceptional service, I wholeheartedly endorse this company for any air conditioning needs.
-
I've had nothing but a fantastic experience with Cool Solutions. From sales rep Jim to the install team of Tim and Louis, everyone exceeded my expectations. The crew showed up on time, took COVID precautions seriously, and left my home spotless - even cleaner than when they started. That's the level of professionalism I wish all installation companies offered.
-
Cool Solutions is a lifesaver! After using SA Fink before, their service has always been decent, but they completely dropped the ball when my AC failed last week. Diagnosed the issue, promised an estimate and timeline - but never followed through. Luckily, Jim Triola from Cool Solutions showed up on the same day I called him and got the job done the next morning. He was professional, prompt, and a pleasure to deal with - a refreshing change from my previous experience!
-
Just finished my home upgrade, switching from gas to central air conditioning. The team delivered excellent work. Initially, I spoke with Jim, who listened to my concerns without trying to sell me on unnecessary upgrades. He gave it to me straight – no upselling or exaggeration. When Tim and his crew arrived, their professionalism and attention to detail were impressive. They worked diligently, ensuring the job was done right. I trusted them enough to leave them alone while they finished up. If you're in the market for HVAC work or gas conversions, these guys are worth considering. Their pricing not only matched but exceeded what other companies offered – with better units to boot!
-
They did an excellent job installing two systems - central AC upstairs and a split system downstairs - in my home. A team of 5-6 workers diligently completed the work within one day. The installation area was left tidy, and they cleaned up afterwards, making me pleased with their service.
-
Here's the rewritten review:
Cool Solutions really delivered - we're talking "warm" solutions this time around. Jim and his team at Cool Solutions have been dealing with a mess left behind by another company for years, trying to fix their mistakes during a conversion that was more like throwing parts against the wall than actual repair work. It turns out, converting an oil boiler to gas wasn't the best idea.
We got top-notch advice from Jim and his staff, who not only explained the systems but also helped us tackle the issue of our cold garage making the family room above chilly. They installed a cutting-edge tankless system that's going to save us some serious cash, especially with heating costs on the rise this year. While the upfront cost was steep, we're expecting to break even in about 6-7 years - and with predicted price hikes of up to 30% this year, that's a welcome prospect.
The team at Cool Solutions was super neat and professional, making it look like they never had to deal with water and old heating systems being yanked out. And those noisy pipes? Gone. They put in half a day's work to install new valves, isolate each zone, and bleed all the lines.
When they found out the distributor got them the wrong model, they tracked down a replacement in southern NJ and even picked it up themselves, rather than leaving us without heat or hot water while we waited for delivery. It's been a real pleasure dealing with someone as knowledgeable, polite, and professional as Jim and his crew. We've had similar great service from them before - 3 years ago, they replaced our AC system! -
We recently hired Cool Solutions for a natural gas conversion in our home. They arrived promptly and showed a professional attitude, despite being strangers at the time. The crew worked efficiently and kept their space tidy, leaving nothing behind. Before departing, they ensured everything functioned as expected and were willing to walk us through any concerns. Their work exceeded expectations, making them a trustworthy option for future projects.
-
Jim Triola and the team at Cool Solutions did a fantastic job installing our new HVAC system, which included a furnace and AC unit. They were very cooperative, answering all my questions and completing the work quickly. They even handled the paperwork for rebates from National Grid, making the process seamless. I would highly recommend them to anyone looking for reliable service.
-
I had to replace my central air conditioning unit, so I shopped around for quotes. Jim was helpful, taking time to answer my questions both face-to-face and by email. His price was reasonable. The installation was booked promptly and the technicians were courteous, worked quickly, and left a tidy space.
-
I've been using Jim from Cool Solutions for about 10 years now and I'm consistently impressed with their service. When my AC stopped working unexpectedly one evening, I had a technician arrive within under an hour to diagnose and fix the issue. His professionalism and expertise are top-notch - I highly recommend Cool Solutions for any HVAC work.
-
I was thoroughly impressed with Cool Solutions. When my old AC unit stopped working, Jim arrived promptly at 10 am for an estimate, and Louis got to work installing a new AC and furnace by 2 pm that same day. By evening, I had a fully functional HVAC system up and running. The installation process went smoothly, and the crew were incredibly professional - they truly exceeded my expectations as a first-time customer.
-
I've been a loyal customer of Cool Solutions, having had previous issues with an old AC unit that they efficiently fixed last summer. This year, I upgraded to a newer model, which they quickly replaced at a reasonable cost. Notably, the team's communication has always been prompt, courteous, and responsive - unlike some others I've dealt with. Their professionalism sets them apart. For future needs, Cool Solutions is my go-to choice due to their reliability, timeliness, and good customer service.
-
I'm extremely satisfied with the service provided by Cool Solutions and their team, led by Jim Triola. The mini-split ductless AC system they installed in my home is top-notch and was completed in just 2.5 days. I opted for a Mitsubishi system, which offers excellent air conditioning and heating capabilities at a reasonable price. The installation crew was efficient, tidy, and courteous, with one member being an ex-landscape gardener who helped with the site preparation. They went to great lengths to conceal the exterior lines behind a conduit that matched my siding color, giving it a seamless appearance. Jim kept me informed about any changes to the scope of work, demonstrating his dedication to ensuring everything met his high standards. The entire process was remarkably professional and hassle-free.
-
The customer service at Cool Solutions was top-notch. Jennifer helped me get a same-day appointment, which was greatly appreciated. The technician arrived promptly and efficiently fixed the issue with my air conditioning.
-
We've relied on Cool Solutions for heating and air conditioning for over 15 years - we wouldn't consider anyone else. Their emergency service was top-notch, even on a holiday weekend this summer. More recently, when our AC system malfunctioned last hour, Jim from Cool Solutions saved the day again. He arrived promptly at 4:45 PM and installed a new thermostat, leaving us impressed with their incredible service.