Constraction reviews in Bronx, New York

I have never worked with these guys before. The first encounter was while I was cleaning the snow from my driveway. One of the guys offered to help. I was astounded. This was incredibly nice. The guys went right to work and did a great job with clean up. A screen door got damaged and a guy came back to fix it, no questions asked. In addition, he brought a bag of salt to help me de-ice my driveway. This group of guys are great. I highly recommend them!

After experiencing mold damage at my business, I reached out to ServePro West Bronx for assistance. From start to finish, the experience with their team was exceptional.

First and foremost, their response time was impressive. Within 30 minutes of contacting them, they had a team of professionals at my business ready to assess the situation. My main contact, Jane Ann Cavallaro, was incredibly helpful and ensured that everything ran smoothly throughout the process.

Their expertise was evident as they quickly identified the extent of the mold damage and developed a comprehensive plan to address it. Thanks to Chris and Mike for their great work on-site; their dedication and attention to detail were evident in every aspect of the remediation process.

Throughout the remediation process, the team from ServePro West Bronx was incredibly thorough and meticulous. They worked efficiently to remove the mold, taking great care to ensure that it was completely eradicated and wouldn't return. Additionally, they were respectful of my business space, minimizing disruption to operations as much as possible.

Communication was another area where ServePro West Bronx excelled. They kept me informed every step of the way, explaining their approach and answering any questions I had. This transparency helped alleviate any concerns I had and instilled confidence in their work.

Overall, I couldn't be more satisfied with the service provided by ServePro West Bronx. Their professionalism, expertise, and commitment to customer satisfaction were truly commendable. I would highly recommend them to anyone in need of mold remediation services.

The Servpro West Bronx team was responsive, professional and knowledgeable. They worked quickly to remove damaged carpet and trim from our basement, thoroughly dried and cleaned the space and completed the repairs beautifully.

The staff were amazing from start to end. They removed damaged furniture and cleaned up an awful mess. I truly appreciate that they were able to make the apartment livable again. Highly recommend them!

ServPro used many fans and dehumidifiers to be absolutely sure that the flooding did not result in mold. They came right away, did a thorough job, and will be on my building’s short list of workers to help fix problems in the future.

A pipe broke in my kids bedroom and my family had to leave our home for a month! Jane Ann, Mike and the team made the very stressful time, manageable. Dealing with our insurance company was difficult, but Chris couldn't do enough to help. He kept us safe and worked tirelessly to get us back in our home. Thank you West Bronx ServPro for everything you've done for us!

Christian was the calm that we needed during the last storm when we sustained significant water damage in our finished basement he and his team handled everything efficiently and professionally . Freddie is aces too! Great staff
I truly hope I don’t need them again 🙏 but highly recommend

When our home was devistated by a broken pipe, we called Jane Anne Carelli from Servpro for assistance. Her team arrived quickly and helped mitigate the damage which was totally overwhelming to us. They worked directly with the insurance company and rebuilt things back to normal very quickly. I would highly reccomend them, Jane Anne was totally professional and compassionate. That is something that you dont get that often see these days.

I can't express enough how pleased I am with the mold remediation service provided by Servpro of West Bronx for our office building. Their expertise and professionalism truly exceeded our expectations. We discovered a mold issue in our office space, which was causing concern among our employees. After contacting Servpro, they promptly scheduled an assessment and Mike provided us with a comprehensive plan to address the problem. From the moment they began the remediation process, their team was efficient, thorough, and respectful of our workspace. Crew chief Mariana followed strict safety protocols and the mold removal process was impressive, and they left no stone unturned in ensuring the mold problem was completely eradicated. What stood out most to me was their transparency and communication throughout the entire process. Mike kept us informed of their progress and explained each step along the way. Servpro of West Bronx's dedication to delivering top-notch service and their commitment to customer satisfaction is commendable. I highly recommend Servpro of West Bronx for any mold remediation needs. They are true professionals who genuinely care about their customers, and their results speak for themselves. Thank you for a job well done!

Liars and cheaters, please don’t let them in your home! The installed the floors cut wrong, but hid the edges cut wrong by putting the dashboards before I can check the work. The floor was installed without the underlayment causing cold air from the crawl space to come into the home, Con Edison bill went up! They overcharged my insurance, Statefarm recommended them, shame on them. They’ve done this to others, another senior I know. They’ve are unprofessional, and only care about google reviews, most are phony, mine isn’t! They’ll probably try and add their “fake, call us,” response. No thanks, deal with them through consumer affairs! Servpro of South Bronx is unprofessional and only care about the money they get from the insurance company based on lies!

Professional and efficient. Mike, Chris and Jane Anne helped me deal with my flooded basement. My family was able to stay in the house and their customer service is excellent. I hope I never need to make such a call again, but wouldn't hesitate to call West Bronx Serv Pros for help. Thanks guys. Truly the best.

When my mom condo got flooded we called Servpro , they were quick and efficient to evaluate the damage and recovery.
Freddy was very professional, helpful and took charge , made sure the work was properly handled until all of the contents and my mom’s belongings were returned to the condo, he went above and beyond to offer his help if we needed. Thank you Freddy and Servpro

Water in basement, called Jane Anne Carelli and her response was fast and efficient. Her team was amazing. Responded quickly, extracted the water and left it better than it was! Would highly recommend Jane Anne and her team all day long! Mike, Christian, and Freddie were a delight to work with! Would call them for any size disaster! Thanks for your help!

These guys were very detailed and very experienced. When they were called, they were literally there in less than an hour. The full crew remediate our flood damage. Freddy was especially good at what he does overall and very good guy and gentleman. I highly recommend this company.

This team exhibits professionalism and excellent customer service. Their work is outstanding and efficient making projects seamless. Christian is an absolute delight and a master of his kind!! Such a pleasure to work with y'all!

I can't thank Servpro of West Bronx enough for their exceptional service during a recent plumbing disaster that left my home flooded. From start to finish, they were an absolute lifesaver! When our pipes burst and created an indoor flood, I was overwhelmed and didn't know where to turn. That's when I contacted Servpro, and I'm so glad I did. Mike and his team were incredibly responsive and arrived at my home super quickly. They assessed the situation quickly and got right to work. Not only did they efficiently remove the excess water, but they also took the time to thoroughly dry and sanitize the affected areas, preventing any potential mold issues down the line. What stood out the most, though, was the professionalism and compassion of everyone on their team. Julian and Mariana understood the stress we were going through and took the time to answer all our questions, keeping us informed every step of the way. Servpro of West Bronx turned a chaotic and distressing situation into a manageable one, and for that, I am extremely grateful. I highly recommend their services to anyone in need of water damage restoration or any other related services. They are true experts in their field, and their dedication to customer satisfaction is evident. You've earned a loyal customer for life!

After the hurricane how glad we were to get Servpro. What an amazing team. Mike, Lilly, Fred and the rest of the them were constantly there to help. Great helpful knowledge. Thank you so much each and every one of you. The, cleanup and drywall works was done quickly and efficiently. Servpro is greatly recommended. Cliff

After a fire occurred in my home in the Bronx, ServPro played a crucial role in the entire cleanup process. Their team, led by Freddie, exhibited exceptional professionalism and thoroughness every step of the way.

Freddie and his team were not only skilled but also incredibly kind and attentive. They made sure to address the two rooms most affected by smoke and fire damage with the utmost care. They carefully assessed the damage, efficiently removed any lingering smoke, and ensured that the cleanup was meticulously handled.

I truly appreciate their dedication and willingness to go above and beyond. I would wholeheartedly recommend ServPro to anyone in need of cleanup and restoration services.

I had a fantastic experience working with Freddy and his team. From start to finish, they were professional, efficient, and highly knowledgeable. They communicated clearly throughout the process, delivered on time, and exceeded my expectations. I highly recommend them for anyone looking to have restoration work done. Trust me, you won’t regret it. —Mid Bronx Endoscopy Center

Our association was very fortunate to have SERVPRO take care of the emergency dry-out and removal work after Hurricane Milton. They kept owners’ areas as well as the common areas covered and as clean as possible with the large amount of work that needed to be done. We were so pleased with the emergency work the board hired the company to complete the reconstruction sheetrock work. I had several owners tell me how thankful they were for the timeliness of the work completed. Mike, oversaw all the work and was more than willing to meet with individual owners as well as send out the reports to our insurance company. Mike has a service-friendly approach and helped the owners as well as the association with every aspect of this job. I would definitely recommend SERVPRO.

I have worked with Christian and Freddy three times over the last two years. They are fantastic. They are very responsive at all hours and days. They have come quickly within 24 hours but also when I need to schedule around my work schedule. Both times they have done major clean up-throwing out heavy flooring and removing layers of mud until you can see the white walls again. And I really like that they leave the dehumidifier machines until I feel like it is dry. They also spray a cleaning agent that gets rid of mold and mildew which has saved us from more expensive remediation efforts. It is also great that they are very friendly and stay in good humor despite having to go from one disaster to the next.