Water Damage Restoration reviews in Bronx, New York

Very professional responded quick to my phone call took care of all my needs with dealing with the insurance companies

Maria and her partner were a great help, fast and efficient!

Freddy and Chris great guys and very easy to work with and very professional

Very professional! The crew was fantastic! They explained everything my wife and I! I was very happy with their service!

JUST WANT TO GIVE A QUICK THANK YOU TO THE SERVPRO OF WEST BRONX FOR THE QUICK ACTION WITH THE WATER ISSUE THAT OCCURRED IN MY MOTHER HOUSE AND THE NO HASSLE DEALING WITH HER INSURANCE COMPANY SPECIAL THANK YOU TO JANE ANNE CARELLI AND CHRISTIANS YOU ROCK

A.ORTIZ

Freddie and the entire team were excellent. Very knowledgeable, friendly and very neat. Would highly recommend SERVPRO of West Bronx.

Mike, Chris and team were great to work with. They took all the stress and anxiety away from a stressful situation. They were knowledgeable, kept us updated and were always a text/call away if we needed anything. Thank you!

Amongst the devastation and displacement directly associated with a main line sewer stoppage, Servpro Large Loss Recovery Team Valenti's immediate response and strategic plan, made dealing with a catastrophic loss much more manageable. Frank and his team sprung-into-action, assessed the situation and immediately mobilized. Christian was on site quickly and his team began the remediation process as consummate professionals. Safe, organized and efficient. They were respectful of the surrounding spaces and considering the loss was compounded by the Pandemic, always considerate and compassionate. Although reaching out to Mr. Valenti would mean we're dealing with a loss, I wouldn't hesitate contacting Frank and ServPro Large Loss Recovery Team West Bronx in the future during times of despair.

Mike Christian and Freddy were amazing after we had a flood. Their service is impeccable, fast and supportive. I would highly recommend them!

The team did an awesome job when after a recent storm our basement flooded and raw sewage damaged our home. Jane Anne, Freddy and Christian were amazing handling all aspects of the clean up and restoration. My family can’t thank you enough.

My basement flooded a few weeks ago and Servpro West Bronx couldn’t have done a better job. All my belongings were cared for properly, the demo was done perfectly without stress or issues. Christian was a pleasure to deal with and made everything as painless as can be. Thank you again!

After a dryer fire and losing everything in my basement, I reached out ServPro of West Bronx. Jane was quick to help navigate the process and dispatched her team of professionals. Everything was perfect once Chris showed up and my family was able to get back into our house in no time.

Gary Rivera
Bronx

Servpro was a life saver when Hurricane Ida created extreme havoc in my school district. The mobilized quickly and had the national resources to mitigate and restore a very large volume of damage. Jane Anne was so professional and responsive, and really helped us make a difficult situation so much easier to cope with. Their quick response and large team helped us get back to "normal" so much faster. It was a pleasure working with them!

I have never worked with these guys before. The first encounter was while I was cleaning the snow from my driveway. One of the guys offered to help. I was astounded. This was incredibly nice. The guys went right to work and did a great job with clean up. A screen door got damaged and a guy came back to fix it, no questions asked. In addition, he brought a bag of salt to help me de-ice my driveway. This group of guys are great. I highly recommend them!

After experiencing mold damage at my business, I reached out to ServePro West Bronx for assistance. From start to finish, the experience with their team was exceptional.

First and foremost, their response time was impressive. Within 30 minutes of contacting them, they had a team of professionals at my business ready to assess the situation. My main contact, Jane Ann Cavallaro, was incredibly helpful and ensured that everything ran smoothly throughout the process.

Their expertise was evident as they quickly identified the extent of the mold damage and developed a comprehensive plan to address it. Thanks to Chris and Mike for their great work on-site; their dedication and attention to detail were evident in every aspect of the remediation process.

Throughout the remediation process, the team from ServePro West Bronx was incredibly thorough and meticulous. They worked efficiently to remove the mold, taking great care to ensure that it was completely eradicated and wouldn't return. Additionally, they were respectful of my business space, minimizing disruption to operations as much as possible.

Communication was another area where ServePro West Bronx excelled. They kept me informed every step of the way, explaining their approach and answering any questions I had. This transparency helped alleviate any concerns I had and instilled confidence in their work.

Overall, I couldn't be more satisfied with the service provided by ServePro West Bronx. Their professionalism, expertise, and commitment to customer satisfaction were truly commendable. I would highly recommend them to anyone in need of mold remediation services.

The Servpro West Bronx team was responsive, professional and knowledgeable. They worked quickly to remove damaged carpet and trim from our basement, thoroughly dried and cleaned the space and completed the repairs beautifully.

The staff were amazing from start to end. They removed damaged furniture and cleaned up an awful mess. I truly appreciate that they were able to make the apartment livable again. Highly recommend them!

ServPro used many fans and dehumidifiers to be absolutely sure that the flooding did not result in mold. They came right away, did a thorough job, and will be on my building’s short list of workers to help fix problems in the future.

A pipe broke in my kids bedroom and my family had to leave our home for a month! Jane Ann, Mike and the team made the very stressful time, manageable. Dealing with our insurance company was difficult, but Chris couldn't do enough to help. He kept us safe and worked tirelessly to get us back in our home. Thank you West Bronx ServPro for everything you've done for us!

Christian was the calm that we needed during the last storm when we sustained significant water damage in our finished basement he and his team handled everything efficiently and professionally . Freddie is aces too! Great staff
I truly hope I don’t need them again 🙏 but highly recommend

When our home was devistated by a broken pipe, we called Jane Anne Carelli from Servpro for assistance. Her team arrived quickly and helped mitigate the damage which was totally overwhelming to us. They worked directly with the insurance company and rebuilt things back to normal very quickly. I would highly reccomend them, Jane Anne was totally professional and compassionate. That is something that you dont get that often see these days.