HVAC reviews in Brooklyn, New York

I had a pretty good experience with T & T Cooling and Heating after calling them on a Saturday evening. They sent someone out the next day, Mr. Troy and his assistant, who got to work right away. He was able to diagnose the problem without much fuss, figuring it out in about 20 minutes - we'd been trying to fix it ourselves for a week but couldn't seem to get it right.

The original installers had taken an old pump, painted it, and installed it on a new furnace, which made sense now that I thought about it. The technicians drove to another borough to retrieve a replacement pump and got the job done quickly. When they finished, the furnace was working like new again. I'm definitely grateful for this service - having indoor heating is something I never take for granted after this experience.

The guys were very professional, knowledgeable, and informative. They did an excellent job and really went above and beyond. That's why I ended up signing a maintenance plan with them so I can have peace of mind when winter comes around. I highly recommend T & T Cooling to anyone looking for reliable, timely repairs - the prices were reasonable too.

This time of year always brings unbearable heat. The technician who showed up was top-notch, getting the job done with impressive speed and efficiency. Now I can finally relax without sweating bullets. If you're looking for a reliable AC solution, bookmark this company's number right away. Their commitment to customer service and attention to detail is unparalleled, making them stand out from the rest in terms of professionalism.

I encountered boiler trouble during a severe snowstorm on January 4th - one of the coldest days of the year. The system failed after just under a year of use. I called T & T and was relieved when Troy agreed to visit my home to assess the issue. He's incredibly competent, got more supplies from his truck, and had everything fixed in no time. I'm extremely grateful for his prompt service. Troy is a true professional - genuine, straightforward, and gets the job done.

Fast and reliable service, I'd hire them again.

Prompt and professional service can greatly impact your experience with an HVAC company. Being responsive to issues and showing expertise is crucial for a reliable provider. Trusting a reputable company gives you peace of mind, knowing your system is in good hands. I chose T&T Cooling & Heating LLC because they excel in their field, delivering top-notch results that justify their reputation as the best in the business.

Troy is exceptional! He arrived at my place just as summer was hitting its peak and got the AC up and running pronto, saving me from sweltering temperatures. Trust him, you won't regret it.

I was impressed with Troy from T and T Cooling and Heating Company's service. Our condo was without heat for nearly four days due to frozen pipes. When I reached out, Troy responded promptly. He spent over three days working to thaw the pipes, and despite our low temperature reading of 37 degrees, his efforts paid off. The frequent visits allowed him to slowly progress the defrosting process, ensuring our apartment was warmed up in time. My family and I are grateful for his hard work and dedication. We highly recommend Troy for any heating needs, as he provided exceptional service and resolved our issue efficiently.

Troy is exceptional. His professionalism and expertise are unparalleled. The work done on my home is outstanding, making it more comfortable than I've ever experienced before. He takes the time to educate customers, explaining complex processes in straightforward terms. This level of communication has significantly improved my understanding of HVAC systems and our necessary actions. Additionally, his maintenance plan is impressive. Thanks to Troy; he saved us from a potentially disastrous situation.

I met with Troy after my furnace stopped working and he quickly identified the problem. He was knowledgeable, friendly, and took an interest in others - even giving some advice to my nephew. His professionalism and genuine nature impressed me. I'm looking forward to having him install a new furnace when I'm ready. He's someone you can trust without any hesitation or pretenses.

Troy's team delivered exceptional service - same-day replacement of my hot water heater was impressive. Their professionalism shone through in every interaction, from arrival to completion. Punctual, courteous, and efficient, they exceeded my expectations. The price was fair, and I'd highly recommend them without hesitation.

T&T Cooling is by far the best service provider I've dealt with. Troy and his team are incredibly reliable and trustworthy individuals who went above and beyond for me. When my HVAC system started leaking, Troy arrived late at night to investigate, explaining the issue clearly so I understood what was wrong with it. He took his time, even staying past his own shift, to ensure we were on the same page.

The next day, he returned bright and early to start work on the repair. The team's performance was exceptional - they fixed the leak, thoroughly cleaned and sanitized the entire system, and left it looking brand new. The result is a house that stays cool comfortably.

Meanwhile, I needed my hot water heater replaced at the same time, which added complexity to the process. Troy and his crew handled it with ease, despite being hassled by the warranty company's uncooperative representatives who made things more challenging for them. However, Troy persisted and secured the necessary parts and equipment, getting the job done without any issues.

I'm extremely satisfied with my experience with T&T Cooling and highly recommend their services to anyone. I look forward to working with them again in the future and appreciate the excellent service they provided.

I reached out on a sweltering day, only to be told they were fully booked. However, the team made an exception for me, and Troy, the owner, personally ensured we were satisfied. He put in extra effort to guarantee our family's happiness. I'm now committed to using their services for both business and residential properties.

Troy fixed our broken split unit in under two hours - it's a miracle considering all the previous failed attempts. He's super knowledgeable and acts like a pro, I'd highly suggest him to others without hesitation.

I had the misfortune of having my AC unit blow on the hottest day of the year, leaving me without relief. After calling three different companies, I finally got through to Troy from T&T. What struck me was his refreshingly honest assessment - he told me that my unit was a unique fit and required a specific type of replacement. He took it upon himself to scour multiple suppliers to find the exact model needed, which turned out to be a custom York factory replacement that's no longer manufactured by York.

Troy's dedication and perseverance were impressive, as he personally went door-to-door at ten supply houses to track down the right unit. In just one day, the old unit was replaced with the new one, which required lifting on top of my garage by four men. I was thoroughly impressed with Troy's work ethic and would not hesitate to hire him again - in fact, I'm confident we'll remain in touch.

"T&T Cooling & Heating has kept our properties in good condition for over a decade."

I recently had a fantastic experience with TNT Cooling & Heating LLC. On a Sunday, I reached out in desperation, hoping someone could take a look at my malfunctioning furnace. To my delight, the owner answered personally - it turned out to be Troy himself.

When he showed up, I was struck by his kindness and professionalism. He took one look at the issue with my motor and went above and beyond the call of duty. He even rummaged through old storage to find a compatible replacement, which is no easy feat.

The next morning, he returned promptly to resolve the problem. What impressed me most was Troy's exceptional knowledge, courtesy, and reasonable pricing. Throughout the entire process, I felt confident that my family was in good hands. I'd wholeheartedly recommend TNT Cooling & Heating LLC to anyone seeking reliable, compassionate, and swift service.

Fast and efficient service, with professionals handling the job from start to finish. Replaced two old air units with a new system that got installed quickly - everything was done in one day. Would definitely recommend this company for similar work.

I tried several companies over a few weeks with no response from any of them. One even told me they had priority calls and I should contact someone else. In contrast, Troy arrived at my place on one of the hottest days of the year within a reasonable timeframe. He promptly diagnosed the issue and fixed it without undue delay. Given the urgency of the situation, his price was fair. The service was provided by him and his partner, who were polite and courteous throughout. On top of that, he kept his promised schedule and showed up on time again two days later for a follow-up installation.

Called Troy in October for a furnace repair. He showed up promptly, completing the job quickly while keeping my basement tidy. A few months later, he checked in January to ensure everything was working properly at extremely cold temperatures.

I recently hired T&T Cooling & Heating LLC to install a new water heater, and while the appliance itself appears to be installed correctly, the entire ordeal was incredibly stressful.

The technician failed to properly shut off the water supply during installation, resulting in the boiler filling with water and causing pressure to build up throughout the system. This led to leaks in multiple areas of the house, including upstairs in the living room and bedrooms, leaving a significant mess that should never have occurred from a professional service.

When I brought this issue to his attention, he insisted on charging extra for repairs rather than taking responsibility for the mistake. This was unacceptable and made me question the company's professionalism entirely. It felt like they were intentionally causing problems in order to increase labor costs.

The water heater itself functions properly, but the way it was installed and handled leaves a bad taste in my mouth. I wouldn't recommend T&T Cooling & Heating LLC based on this experience.

Great experience, highly recommend their services.