HVAC reviews in Brooklyn, New York

We're extremely grateful for the quick fix to our rooftop HVAC system, especially on that freezing cold day. The team went above and beyond with high-priority work on short notice, allowing us to meet our deadline. We couldn't have done it without their assistance – John's efforts on Friday evening were a huge lifesaver! Dream Service Team truly has no job too small, and their customer service is top-notch.

The technicians provided excellent service, being highly professional and efficient in their work on our mini-split heating and cooling unit. They completed the maintenance and cleaning tasks to a high standard, leaving the area spotless and courteous throughout their interaction.

We've had a good experience with this company, from initial contact to completed work. They were quick to respond and accommodate our busy schedules. Our technicians have been professional and efficient every time we've used them for maintenance on our thru-wall air units. The pricing is also very fair.

I got in touch with Dream Service after being recommended by a satisfied neighbor. We went back and forth via text to discuss my old unit's issues. The rep asked plenty of questions to figure out what was wrong, made me check a few things, and determined it was beyond fixing. They told me this would save us the hassle of calling a repair guy who'd likely charge the same amount. The new unit got installed today. The technician showed me the corroded old unit, which turned out to be from 2010. The team were polite and efficient, even addressing a thermostat problem with a deflector shield that improved airflow. Overall, I'm thrilled.

I recently had a 20-year-old gas fireplace that stopped working two years ago, but Westchester Fireplace refused to repair units they didn't install. After trying several places in NY and NJ, I couldn't get anyone to come to the city or provide parts. A friend recommended an HVAC technician who ended up fixing my issue. Although he was initially hesitant to charge for a pricey part, he eventually ordered it and installed it perfectly a week later. Given my limited options, I felt the price was fair. The technicians were professional and competent throughout the process.

Dream Service Team has exceeded expectations. Clear and prompt communication, coupled with friendly and professional staff, makes for a seamless experience each time. Their service is top-notch and highly recommended.

I've worked with J&M twice. Initially, they handled a mold issue in one of my split units - they thoroughly cleaned it and everything's been working fine since then. When the system stopped working on my second call, they came out, diagnosed the problem, and fixed it. The staff is pleasant and knowledgeable - that's why I'll use them again and recommend them to others.

Scott and his team at the Dream Service Team have been reliable and efficient. I've had them fix issues multiple times. They show up promptly, clearly explain problems, and conduct themselves professionally. Their rates are fair as well - a great value for good work. Highly recommend for HVAC services.

Thanks to these guys, the job got done fast. They fixed what was broken and did it at a price that outshines their competitors.

They charged us for a partial AC repair and replacement, which they did adequately. However, when they checked our other unit, they didn't install it correctly, resulting in it falling on our dining room table and breaking. They then came back to fix the rest of our units but used the wrong fluid, causing all the second-half units to fail. We ended up getting them replaced with another company because they blamed the previous technician for the issue.

They delivered exactly what I needed - reliability, responsiveness, and professionalism. Showed up quickly in an emergency situation and fixed the issue rapidly. Having a dependable company is a huge stress reliever, especially during critical situations.

Good service for heating equipment.

Good job. Thanks.

Great service, good options.

High-quality work is being done by experienced staff with a vast selection of supplies and equipment at competitive rates.

I tried to contact them for a quote on a mini-split, but the person I spoke with was incredibly rude and abruptly ended the call.

The technician was thoroughly unprofessional and disrespected, repeatedly calling out despite being unable to be heard. His sole focus seemed to be pushing for a sale, rather than providing genuine assistance.

I'd definitely hire this company again. They got the job done quickly and their staff are polite and informative. Prices were reasonable too - all in all, a solid service with good value.

The company is very professional and their prices are fair. David provides flexible solutions that cater to individual requirements, making him a strong recommendation.

Excellent experience with this company, they showed up promptly, explained their process clearly, provided regular updates through photos, completed the job efficiently and left it spotless. What impressed me most was their dedication to ensuring the system functioned properly before departing.

I got a fair deal on a new AC system from David's crew, which was better than what other companies were offering. The install team showed up prepared and took care to protect my home, using drop clothes and being mindful of my belongings. They even added extra ducts as requested. Overall, I'm very satisfied with the service and will definitely be using this company again in the future.