HVAC reviews in Brooklyn, New York

4.7 based on 4327 reviews Back to the listing
    5

    Here's the rewritten review:

    John showed up on schedule, did a top-notch job, and walked me through the issues with my aircon in detail. I'd highly recommend Dream Service for centralized AC repairs - they definitely delivered. What impressed me most was John's visit on July 4th, a holiday, which spoke volumes about his professionalism. His diagnosis of my aircon problems was spot-on.

    5

    They did an outstanding job. Extremely reliable, arrived promptly, and demonstrated expertise. Equipped with top-notch tools, they quickly identified and fixed the issue. A huge weight lifted off our shoulders - finally having functional AC in this blistering weather. Great experience.

    5

    This company excels in customer service, quality of work, and overall value. The staff explained their process and solutions clearly, putting my mind at ease. The final bill was a fraction of what other quotes had offered for the same task, making it an excellent choice. I'm very satisfied with the outcome and plan to recommend them to anyone I know.

    2

    We hired Dream Service Team for AC maintenance. The technician was knowledgeable and seemed to identify the problem with our units. However, despite cleaning and inspecting them, our ACs continue to leak. They discovered mold inside our units and brought in additional staff to clean it out, but unfortunately, this caused damage to our floors and cabinets, potentially exacerbating the existing mold issue. We attempted to contact them for a follow-up visit but were unable to reach anyone. This experience has left us with serious doubts about their reliability and trustworthiness.

    4

    They got the job done, and they showed up on schedule. The technician went above and beyond by removing the bars from my window before doing the insulation and AC installation. While the price was a bit higher than expected, it seems like that's what you get when you're paying for quality work.

    5

    I'd highly suggest this company for AC repairs, especially if your unit is faulty like mine was initially thought to be. They worked their magic and got it working again. The technicians were incredibly friendly, down-to-earth, and made the whole experience extremely pleasant. This team truly delivers top-notch service with great professionalism – they absolutely nailed it!

    5

    I'm still reeling from my experience with Dream Service Team. Woke up to a nightmare - my AC, still under warranty, had stopped working in the scorching heatwave. I was at a loss without them coming out today, given work commitments that made it impossible for me to wait till later in the week. But they came through in a flash and got to the bottom of the issue. Not only did they fix the problem, but they also left my place spotless. The whole ordeal was incredibly stress-free - I can't recommend them highly enough!

    5

    The Dream Service Team did a great job cleaning and fixing my three window AC units. They showed up on time, were friendly and got the work done quickly. I'd definitely suggest them to others seeking air conditioning services.

    5

    They've done the job twice now, once for unit cleaning and another fix. Shows up on time, does it right. Better than some other services I've tried, which was a relief. Glad I found someone reliable who knows their stuff - won't be looking elsewhere.

    5

    I'm extremely satisfied with this team's service. They arrived promptly, within a few hours of my initial call about issues with my Mitsubishi mini split system. In stark contrast to another company I tried, which took days to respond. Their prices were very reasonable and significantly lower than our previous experience. I'll definitely be using them again in the future.

    5

    They did a great job installing a new AC unit in my place, but it wasn't without its challenges - removing the old one took some effort. The technicians were very professional and handled everything smoothly. I'm extremely happy with how it all turned out.

    4

    The technician did an excellent job preparing my air conditioner for summer. They arrived around 1:20pm, slightly later than initially promised from 9am to 12pm. We had to guide the tech down to our apartment, which was a bit inconvenient. There were also some language barrier issues. Despite these challenges, the technician worked diligently and the AC looks almost brand new.

    5

    I hired Dream Service Team for six split units, which they accommodated during their walkthrough with me. They clarified any concerns I had and we set up an installation date. The team arrived on schedule the next day and did a professional job, keeping my home's exterior intact as requested. Everything worked flawlessly, exceeding expectations.

    5

    Used Dream Service Team twice, excellent both times. Easy scheduling, great service, and reasonable quotes. Last visit, AC leak fixed promptly after 7pm; this one, three units cleaned before summer - top-notch work, thanks!

    5

    John's crew was top-notch. Responded rapidly to my issue with my mini-split unit not working right. Ordered the necessary part fast and even installed it on a holiday, no less. Highly recommend John and his team - 100% trustworthy and I'll be back for future fixes and upkeep.

    5

    Great experience with this company, they make it hassle-free. They're super affordable and reply fast. If the issue is tiny, they'll hunt down that last part to get it fixed right. Special shoutout to John for squeezing in a quick fix - thanks! Would definitely recommend them to anyone I know.

    5

    They exceeded my expectations in every way.

    5

    Excellent service! Leo was highly responsive, and the J&M crew quickly got my AC up and running. The estimated 3-hour window was spot on, with the team arriving right on time. They even texted me 30 minutes prior to arrival. I've had several AC repairers over the years, but these guys stand out as the best by a wide margin.

    5

    Great service from this team. They've managed an ancient HVAC system surprisingly well, finding innovative solutions to its unique challenges. The team is both communicative and skilled, making them a valuable asset for any homeowner dealing with similar issues.

    5

    After researching for an HVAC company in Manhattan, I got multiple quotes and chose Dream. They delivered, meeting my expectations with professional service and top-notch quality work that matched their good rep.

    5

    We hired J&M to clean our wall-mounted AC. They got us scheduled quickly, even offering an earlier time slot if we wanted it. The staff was courteous and did a thorough job on our unit. We compared quotes from other companies that suggested replacing the entire unit – which would've cost nearly $2000 – but J&M offered a fair price to service ours without any upselling. Their professionalism impressed me, making me feel like we weren't being taken advantage of. I'll definitely use them again in the future.