HVAC reviews in Brooklyn, New York

Our technician was spot on - a seasoned pro who got to the root of both our heating and hot water issues. He didn't just fix one problem, he caught another potentially hazardous leak with my water heater. His explanations were clear and thorough, so I knew what was going on. No hard sell or pressure - we discussed options together and decided HeatSpan would do a job that prioritized our safety. The team arrived promptly, thanks to Louy's good communication with his colleagues.

I hired Heatspan to fix my mother's furnace, but what we got was a sales pitch instead of a repair. The technician didn't even bother checking the Inducer motor, just pushed for a new furnace without considering maintenance options. I ended up paying $175 for nothing, and it still doesn't work. I got a second opinion and confirmed it - the Inducer motor needed replacing. Thankfully, my mom's heat is working again, but we owe it all to a third-party repair that saved us from being ripped off by Heatspan.

Excellent service from a seasoned and reliable team.

The technicians, Nigel and Mohammed, demonstrated expertise in their field, providing clear answers to my queries in a polished and courteous manner. Their attention to detail was commendable during the execution of the service. While the overall price point may be steep for some, they appear willing to negotiate the final cost.

I hired these guys to do some basic maintenance on a 3-4 year old steam boiler. They showed up late, between 5 PM and I was told they'd be done within a few hours. But no such luck - they claimed multiple problems with the boiler that turned out not to be true.

One of the boilers is completely clogged, two need new return pipes installed in the basement, and one needs three treatments (not even flushed the water). The water heater, which was only a year old, needed upgraded safety valves and components. But instead of doing it right, they sprayed WD40 all over the boiler unit - and somehow it caught on fire when they turned it on.

They claimed my entire boiler was ruined, tore apart the burners saying they were installed wrong, but I'm not buying it. They seemed put off by me watching them work and really tried to sell me their service plan. Needless to say, I'm getting a second opinion and thorough inspection done this week.

I've since found no evidence of carbonization on my boiler - just a point of ignition that they somehow missed. But be warned: these crooks are trouble. They might sabotage your electrical system or worse. After some digging, it turns out they did indeed mess with the electrical system, which was fine before and during their stay.

Fortunately, after my own maintenance work, the boiler is running smoothly again. That's all I'm saying about this company - don't hire them for any service. They deserve to be blacklisted and investigated by the city for their shoddy work and possible malfeasance.

We hired them to check our furnace, which turned out to be in decent shape but needed some maintenance to last longer. They're reliable, show up on time, and keep you informed throughout the process. The technician was clear about what they were doing, how long it would take, and answered all my questions. Their work was top-notch and I'd definitely recommend them for any HVAC needs.

Quick and efficient service for tankless hot water heater maintenance completed well today.

The technicians arrived promptly for their maintenance visit. What struck me was the engineer's in-depth knowledge of the heating system, which was impressive. The technician also communicated his work clearly, explaining the inner workings of my heating system in a straightforward manner.

The technician showed great patience and kindness when answering my queries.

The company showed great urgency, kindness, and expertise when our elderly parents needed help with no heat. Promptly sending someone over saved us from a dire situation. Dana's courtesy and compassion put me at ease. Their professionalism is top-notch, and I'll definitely be using their services again in the future.

Our boiler broke and they fixed it in just two days.

They did a professional job with attention to detail.

I recently had a major plumbing issue with my hot water tank and chimney cap, which led me to pay an outrageous $7,000. The company claimed it was an emergency situation where carbon monoxide could seep into my apartment building if I didn't act fast.

The technician pushed hard for the job to be done on the same day, and I ended up shelling out $3,500 for the tank replacement and another $3,700 for the cap. However, a second heating company later confirmed that I'd been scammed and overcharged severely.

Be cautious with this company - don't fall for their urgency tactics. Always get another estimate before committing to work done, even if they try to convince you it's urgent.

The service was top-notch, with a focus on efficiency and professionalism that left a lasting impression.

The technicians from Heatspan are highly competent and efficient in their work. They consistently demonstrate a high level of professionalism, being both reliable and courteous. Their dedication to ensuring customer satisfaction is truly commendable.

Fast and reliable service - thanks for the good work.

A complex task got done ahead of schedule - it's impressive they finished in just one day instead of two.

They showed up on time as scheduled. Louis was professional, introduced himself and a colleague, explained the issues and showed where problems were. His helper arrived promptly and let me know he was there. The job got done quickly, leaving everything tidy. I'd definitely recommend Heatspan and their crew.

Commercial vehicles are prohibited from parking for extended periods, yet HEATSPAN leaves their cars in the same spot overnight and weekends in residential areas without permission. They consistently park in Marine Park's residential spots daily. Given their blatant disregard for local regulations, it's clear that HEATSPAN operates unethically. Avoid doing business with them to spare yourself potential headaches.

HEATSPAN got to work fast. The technician fixed the issue and suggested an extra layer of protection - not bad service for the price.

They contacted me before arrival, which was a nice touch. Upon their presence, they came across as highly professional. They inspected both the furnace and hot water tank, gave thumbs up, and said all systems were good to go. I appreciated their courtesy and left feeling pleased with the service.