HVAC reviews in Brooklyn, New York

I had them fix my business AC, but now it's broken again. They took $900 and told me I need a contract, which sounds like unnecessary hassle. If they're supposed to fix it, it should at least work. But nope, still nothing. A complete waste of money and time.

We were impressed with HVAC's professionalism and they installed a new heat exchanger that far exceeded our expectations - highly recommended!

This guy did a great job on an old system, but his team was a disaster - they were dirty, disorganized, and left their tools behind. The new installation didn't get finished as promised. We paid cash upfront, so no excuses for slow payment. Now the fancy unit he installed isn't working and he's ignoring our calls. To make matters worse, another unit he repaired is failing too. Unprofessional service, don't bother with him.

I hired them to service my in-ceiling AC unit, which turned out to be a huge mistake. They broke my tub and sink, making a mess of my bathroom. The AC stopped working after their visit, but instead of fixing it, they just disappeared, leaving me with broken appliances and costly repairs elsewhere. Their lack of accountability is appalling – I'd strongly advise against using them.

Alberto and Neil's service was top-notch, arriving on time and completing the job with ease. They left no mess behind - a rare feat. I'd highly recommend them to anyone in need of reliable home services.

I was thoroughly impressed with their rapid response time and exceptional customer service. The technician was courteous and explained every step of the process clearly. The rate was competitive and fair. I'm a loyal customer and would highly recommend them.

Neil and Pat are dependable, and we appreciated their willingness to troubleshoot my boiler issues without hesitation. After multiple calls with other companies that offered no solutions, "At your service HVAC" finally identified the problem. We're extremely grateful for their expertise and timely resolution, which prevented a potentially disastrous winter. Their professionalism saved us from a stressful situation.

I hired At Your Service for HVAC maintenance. The team, led by Neil, was extremely well-organized and efficient. They did an excellent job without breaking the bank. I'm thoroughly impressed with their service and would definitely choose them again in the future.

Neil is genuinely upfront and knowledgeable about the issues he addresses. He takes pride in his work and explains the problems thoroughly without being too boastful. His willingness to go above and beyond makes a significant difference, and I feel fortunate to have encountered him. I wouldn't hesitate to recommend him to others due to his exceptional service.

Great service from Neal's team. They sent George and Tremaine to evaluate our complex AC system, which they quickly identified as the problem. I'm impressed by their expertise - it's clear they're among the best in the area. If you need AC work done, just hire them. They'll get the job done at a fair price and keep you informed about what's happening every step of the way. You won't find better service or more honest technicians anywhere.

We're extremely satisfied with the work they did. They removed an old system that was three years old, doing it quickly and efficiently. From the initial call to completion, they were responsive and professional. Their service exceeded our expectations - we'd definitely recommend them. The staff is friendly and competent.

Neil and his team did a great job with our HVAC install in Bushwick's two-family house. They took a methodical approach, carefully planning the layout to balance efficiency and aesthetics. The crew was extremely professional, which is a rare find. Overall, I'm very pleased with their work and would definitely recommend them.

Six stars is exactly what I'd give these guys - here's why. The team showed up bang on time, even earlier than scheduled, with everything needed to get the job done. They quickly spotted the issue and were equipped to fix it. Their explanation was straightforward and easy to understand.

What impressed me most was the professionalism and expertise on display. They even went above and beyond when they had to deal with a bit of an emergency - literally removing a beehive that was lodged in the system! No fuss, no extra charge for anything.

Neil did a solid job. He came across as very competent and got the old furnace up and running again. He methodically checked every aspect, from the highest point down to the lowest. He also accessed the blower fan, gave it a thorough cleaning, and even ventured onto the roof to inspect the pipe for any obstructions.

Neil and George and their team are incredible. They tackled an extremely challenging task, cutting through ceiling to remove a haphazardly installed central air unit - a disaster left by the developer's HVAC contractors. No bathroom fixtures were damaged during the process, which was unprecedented. The old unit was thoroughly cleaned and upgraded with essential safety features to prevent future flooding issues. Their work on the compressor on the roof took nearly a week, requiring extensive technical expertise and physical labor. Considering the complexity of the job, their fee was incredibly reasonable. I wholeheartedly recommend them - I've already done so. Many apartments in my building have similar problems with inaccessible central air units, which will inevitably lead to leaks and reduced indoor air quality. Thankfully, we now have a newly installed unit with an accessible access panel.

Neil is top-notch - reliable, punctual, and knowledgeable. He tackled a tough HVAC issue that needed multiple trips to fix, impressively figuring it out. Highly recommend this expert.

These contractors came through when I thought all hope was lost for finding reliable AC specialists. My house had been plagued by a shoddy installation of seven mini-splits, resulting in multiple freon leaks. Neil and his team were courteous, moving equipment with care, and took the time to explain their plan for repairs. It's refreshing to encounter professionals who are genuinely invested in doing things right – no gimmicks or shortcuts here. I've been burned by supposed experts before, so it's reassuring to know that this company operates on a foundation of honesty and integrity.

Neil is a total professional with in-depth knowledge of A/C systems and products. He's responded to multiple emergency situations at my home, consistently delivering prompt and efficient service. When I needed a comprehensive overhaul of my faulty system, he got the job done quickly and effectively. Highly recommendable.

Neil did a great job - super professional throughout the whole process, from start to finish. He and his crew put in some serious effort to get our duplex's old AC equipment replaced with new ones that were tricky to reach. They delivered high-quality work and got it done at a price we thought was very fair.

Neil was top-notch, always responsive. We ran into a minor snag with the installation, but he got back ASAP and sorted it out. No issues since then. He's reliable and does great work. Definitely recommend him - we're already booking maintenance visits for the future.

I've dealt with a struggling old AC unit for my small business, trying four different HVAC companies without getting anywhere. They all lied about the issue and raked in cash without fixing it. Then Neil stepped in and did genuine troubleshooting - no games or upselling. His prices were fair and his work was top-notch. I'm now sending three friends to At Your Service; they'll know what a real repair service looks like.