HVAC reviews in Brooklyn, New York

4.7 based on 4327 reviews Back to the listing
    5

    I recently had a great experience with Kevin & Barrett's home services company. When my 14-year-old central air stopped working, I called them on a Friday and provided the address. The technician arrived promptly and got to work, despite being unaware of the unit's long history of issues. What impressed me was his dedication to fixing the problem - he didn't leave until it was resolved.

    I found the service to be very professional and informative. The technician explained the issue clearly, breaking down complex problems in a way that made sense to me. He also kept me updated on his progress, which showed me he valued my time. I appreciated his transparency and would highly recommend this company for similar issues. If they could get 10 stars, it would be well-deserved - Kevin & Barrett knows what he's doing and is committed to delivering excellent service.

    5

    The technician was on time, with a friendly attitude. He thoroughly explained the problem and what needed to be fixed. Pricing was clearly outlined upfront. After completing the job, he took the time to show us how to properly re-pack our refrigerator to prevent future issues like ice blockage, which had caused spoilage in both the fridge and freezer. We're glad we chose this company for other household tasks and would definitely recommend them.

    5

    I was left stranded without working appliances for three days, dealing with constant excuses from our usual repair service provider. That's when a friend recommended Kevin. One of the best referrals I've ever had! Despite being super busy on another job, Kevin was courteous over the phone, even though he couldn't come right away to fix the issue. When he finally arrived, he took one look at the problem and gave me a clear explanation. He told me it would take a part and that he'd be back the next day at 10 AM to bring it. To my surprise, Kevin called me earlier than expected to confirm I was ready for the fix. What impressed me most was his attention to detail; he waited for the temperature to stabilize before leaving. The whole experience was seamless, and I'm grateful for the service. Kevin truly is a professional, and I'll be recommending him to everyone in my network without hesitation.

    5

    Kevin came across as genuinely friendly and helpful. His clear explanations made the experience smooth, and his recommendations were sound. I'll likely call on him again for future needs.

    5

    My sister called me about her central air unit blowing hot air but not cooling down, which was a concern during the current heat wave in NYC. We were already at 6 days without relief by then. I quickly looked up KLC Heating & Cooling online and was relieved to see they operated until 11 pm, so I gave them a call.

    The guy answered promptly, explained the situation, and told me to text him with our address. Within an hour, he arrived and diagnosed the problem. He fixed it within another hour, bringing my sister's temperature down from 78 degrees to 71 degrees.

    4

    Kevin has provided excellent service with fair pricing for repairs and maintenance. I've used him twice in quick succession - once after my water heater failed due to a basement flood, and again just over a week later when an electrical issue on the boiler needed attention. Both jobs were completed promptly, often within hours of the initial call. He's knowledgeable and communicative, making it easy to trust his work.

    5

    KLC exceeded all expectations, delivering outstanding service from start to finish. They replaced both heating and air units, along with a new condenser and thermostat. Extensive testing ensured everything functioned properly and was correctly fitted. Kevin took the time to clearly explain each step, addressing not just what he was doing, but also why it mattered. His transparency and expertise made a significant difference in my experience.

    5

    This guy's a real pro - done the job for my grandma countless times, got it done quick too. No BS, just a straight shooter. Attitude's on point too, knows what he's doing. Always thanks you afterwards, good to deal with.

    5

    The technicians were extremely professional and diligent, working late to ensure everything was functioning properly. The timeframe for the work matched the delivery time of the parts, which took two days. I highly endorse this company for a secure and dependable installation or repair. Their commitment to customer satisfaction is evident. A sincere thank you from me, if possible, would be well-deserved given their outstanding service.

    5

    I needed urgent repair work on my heating system. The team responded promptly, sending technician Kevin to my home within an hour of my initial call. He presented himself professionally and was extremely knowledgeable about the issue. After a brief inspection, he quickly diagnosed and fixed the problem efficiently. Pricing was fair and the job was completed quickly. I'm grateful for Kevin's excellent service and look forward to using their services again in the future.

    5

    Kevin identified the issue right away and had the necessary component on hand. He fixed the central air in less than an hour and even topped off the refrigerant. His professionalism and efficiency are top-notch - I'll definitely be back for any future needs and would recommend him to anyone.

    1

    Kevin's company ripped me off in a big way. They installed a faulty heating unit that never worked properly, leaving my family shivering through multiple winter nights. When I called with concerns, he ignored me - it took days for him to finally respond, and even then, his excuses were weak. He claimed to have tried everything but couldn't figure out the problem.

    The situation only got worse when I realized I'd been scammed out of nearly $5,000 in refund money. The only payment I received was a paltry $1,800 initially, followed by smaller sums that still left me feeling shortchanged. After two months, he stopped responding altogether.

    It's clear that Kevin and his company are broke and have no regard for their customers. They're nothing but wolves in sheep's clothing, preying on vulnerable people like me. My advice to anyone considering hiring them is to steer clear - go to reputable companies like Lowe's or Home Depot instead.

    I've lost count of how many times Kevin changed the system he installed, only to have it fail again. And now I'm left with a heating unit that still doesn't work properly. The only offer he made was a refund, which is hardly satisfactory considering the initial cost was $8,500.

    In the end, my experience with Kevin's company has been nothing short of disastrous. They're untrustworthy and unprofessional, and I wouldn't recommend them to anyone. Take your business elsewhere - you won't regret it.

    5

    I highly recommend KLC Heating and Cooling. They delivered excellent service when it mattered most. Despite being extremely busy, Kevin answered my call promptly and arranged a repair on one of the hottest days of the year. His team arrived with all necessary parts the following day, completing the job quickly and efficiently. Compared to other quotes, their pricing was reasonable. I appreciate Kevin's professionalism and responsiveness - his help saved me from an uncomfortable situation.

    5

    Kevin's work was excellent. He dedicated the whole day to fixing our heating issue, working methodically and patiently. He also installed a new thermostat as part of the setup, making it efficient. We're grateful for his professionalism and thoroughness.

    5

    I had a great experience with Kevin, who came to my place to diagnose and fix a supposedly faulty AC unit. It turned out to be an electrical breaker issue, but he got it sorted out quickly and efficiently. He was affordable and friendly - exactly what I needed. Highly recommend him for any future repairs!

    5

    Called KLC for furnace installation, and they sent someone over the next day for a quote. The guy was on point, knew his stuff, and seemed reasonable. Ended up hiring him after that. He showed up promptly the following day to do the job, looking sharp and professional throughout. Cleaned up after himself too - you could tell he takes pride in his work. I'd definitely recommend them to anyone who needs help. Oh, and they threw in installing my humidifier - what a bonus! Thanks for the extra service.

    5

    We've had Kevin maintain our AC for eight years now and it's been consistently reliable and effective. He's accommodating to our schedule, showing up at any time of day to fit in the work. His service is always top-notch and he's courteous and respectful throughout. No matter if we just needed a tune-up or a full system replacement, Kevin has kept us comfortable year after year. I wholeheartedly endorse his services – thank you, Kevin.

    5

    The technician arrived promptly to address the boiler issue. They were courteous, understanding, and explained the problem clearly. The work was done efficiently with a focus on maintenance suggestions. The space remained tidy throughout the visit, and the technician departed once the boiler had warmed up.

    5

    The team at Iceberg Mechanical got it right from the get-go. When my AC broke down, old furnace failed, and new ducts needed replacing, they took charge with professionalism and respect. From start to finish, their organization and efficiency impressed me. Not a single hiccup - zero disruption to my family's life.

    5

    We required a new heating solution for a condo unit, which led us to opt for a multi-zone ductless system. Paul explained everything in detail and we were impressed by the team's expertise, courtesy and speed. They handled design, installation and removal with ease. Their professionalism is unmatched. I have no doubts and would wholeheartedly recommend them to anyone. We're committed to using them for future maintenance tasks.

    5

    They're top-notch. Quick installation of our mini-split was impressive. President Paul answered all my queries and addressed any worries throughout the process. Would definitely use again and recommend to others.