HVAC reviews in Brooklyn, New York

We got quotes from seven contractors to do an 8-unit split ductless / 2-condenser system in our brownstone. Iceberg's proposal was way more detailed and thought-out, especially since some units were really far from the roof condensers. Our point of contact was Pete Milcznski, who seems like a seasoned pro with good instincts. They installed the system in under a week and made sure to clean up after each day without leaving a mess. As they're a Mitsubishi Diamond partner, they could offer a longer warranty than other companies we looked at. Their quote was on the higher end of what we saw, but it was worth it for their top-notch service and Mitsubishi gear that fit our needs perfectly. We were so impressed that we ended up hiring them to do another job - this time for a smaller 2-unit / 1-condenser system for one of our rental properties.

We recently got a mini split air conditioning system installed in our Brooklyn coop apartment. After researching various manufacturers, models, and requirements, we chose Mitsubishi, but that was just the first step. We needed to find a reliable contractor/installer.

When asking around about different units and experiences, one comment kept coming up: "I'm happy with the unit, but not the installers." We had four installers visit our place (two of them twice), so we finally decided on Iceberg Mechanical, Inc., a Diamond contractor for Mitsubishi. Being a Diamond contractor means they're licensed, factory-trained, and can offer an extended warranty and access to manufacturer parts.

Let's be clear: Iceberg Mechanical wasn't the cheapest option, but experience has shown that "you get what you pay for." As someone who's repaired specialized equipment, I know how crucial it is to get the right part when needed. It's also about the people doing the work – not just the product or the person collecting the money.

When Paul and his team arrived to assess the installation, my doubts began to fade. However, it wasn't until Isaiah and Nelson started working that I knew we'd made the right choice. As a skilled tradesperson myself, you can tell when someone knows their stuff. Working in our 100-year-old building always presents challenges, but Isaiah and Nelson demonstrated impressive problem-solving skills whenever they encountered issues. Their work exceeded my expectations, and I'm thrilled with Iceberg Mechanical's team – Paul, Isaiah, Nelson, and Linda have been a pleasure to deal with.

I've had a couple of positive experiences with Iceberg's home services in Brooklyn. Their installations were top-notch, especially the recent one where Paul Hamel came up with a better solution for placing the heat pump and inverter.

The crew did an excellent job, being very thorough and leaving everything tidy when they finished. I'm impressed with the split units we got - they're perfect for old buildings like ours, providing both heating and cooling without any issues.

The team from Iceberg Mechanical did a top-notch job rerouting our condensation lines to drain properly on the deck. Their approach was thoughtful and tidy when working with the drywall. They arrived right on schedule and exuded professionalism throughout. The service was followed up by Paul, who provided an accurate estimate beforehand and stuck to it.

The technician from Iceberg was efficient and responsive in addressing my furnace problems. They methodically tried to diagnose the issue, revisiting multiple times until we had a clear understanding of the problem. Once we decided on a new unit, they promptly ordered it, picked it up, and installed it within a week. Their thorough approach and quick execution made them a reliable choice for heating and AC issues.

We're thrilled with our new Mitsubishi split level system - it's far more comfortable than traditional wall units and should lower our bills too. From initial consultation to final installation, the Iceberg team were top-notch: helpful owners, knowledgeable electricians who worked efficiently and patiently. Everything went smoothly; we're delighted with the result. Thanks for a great experience!

Needed fast service after my AC unit gave out, got an estimate on the same day and was fixed two days later during a particularly hot spell - just in time for relief. The staff were friendly and explained everything clearly from start to finish. I was so impressed that I also had them replace my hot water heater at the same time.

I chose Iceberg for their Mitsubishi Diamond Certification, ensuring a reputable repair shop. The office team is highly responsive and the technicians at my home were all professional, respectful, and easy to deal with. The service was seamless from diagnosis to completion, including patching and painting. While I'm sure someone else might offer a lower quote, some aspects are worth paying for in terms of expertise and reliability.

I've dealt with a few HVAC teams over the years and was impressed by Iceberg's service. When my Mitsubishi upstairs units failed during the recent heatwave, they quickly identified and fixed the issues. Their team was efficient, communicative, and accommodating - a refreshing change from other companies I've worked with.

Iceberg did a great job fixing my mini-split. Linda was efficient and made sure everything worked properly after the repair. It's been a long time coming, but they finally got it right - for once in years the issue is resolved. I'm glad I called them this time instead of wasting years trying to find someone else. They did a great job and I'll definitely be calling them again.

The Mitsubishi system functions seamlessly in our home. Despite the complex installation, their team adapted well to navigate conduit and piping through walls, minimizing visual impact. Although the process took longer than anticipated, the end result is satisfactory. The company maintained good communication throughout. Their efforts warrant consideration for those seeking a reliable solution.

We're extremely satisfied with our experience with Iceberg. The initial bid from Paul was spot on and handled perfectly throughout the entire process. He even took a few minutes to show us how to use the minisplit system he installed. From the start, we were confident in working with Paul due to his expertise and straightforward approach. Our general contractor also partnered with Iceberg without any issues, making everything seamless. Without hesitation, we highly recommend Iceberg to anyone looking for reliable service.

I've relied on Iceberg Mechanical for my ductless split A/C units over the years, consistently finding them knowledgeable and trustworthy. When I upgraded to a new system, I brought them in again. Although another contractor was cheaper upfront, their contracts weren't comparable - Iceberg picked up on details the other missed. The crew arrived professional, tidy, and courteous. This company runs smoothly; I wholeheartedly endorse it.

As a seasoned contractor, I was thoroughly impressed with Iceberg Mechanical's work. Paul and his crew delivered exactly what we agreed on, without any surprises. They tackled the challenge of cutting through plaster walls, which is typically a messy task, but made it look effortless and clean. Their attention to detail and commitment to quality were evident in their use of high-grade materials and thorough testing. I'm confident that if I had another project requiring split system installation, I'd have no hesitation in calling on Paul and his team again.

We've been working on our 1887 Brownstone in Park Slope's historic district since 1973, and we've had our fair share of contractors over the years. But none have impressed us like Iceberg Mechanical. Their attention to detail is unmatched, and their craftsmanship is top-notch. We hired them to install a Mitsubishi split A/C system on all four floors - it's hard to believe how well they worked together as a team! The owner, Paul, assured us that his crew would treat our home with the same care they would their own, and that's exactly what happened.

The repair work was flawless, and looking at the walls today, you'd never suspect that major construction had taken place. They even painted the air handlers to match the surrounding trim - it's a small touch, but it shows how much they cared about the finish. We're thoroughly satisfied with their work, and we'll definitely be reaching out to them again in the future for maintenance. If you're looking for reliable A/C installation that won't compromise on quality, Iceberg Mechanical is the way to go.

We hired Iceberg Mechanical to replace our old, broken AC unit - a 12-year-old split system that had been on the fritz for ages. They did an excellent job, explaining everything as they worked. The team was thorough but got the job done quickly. It took about two and a half days to start working on it, then they checked back in a week later to ensure it was running smoothly. We're extremely satisfied with their work - would definitely recommend them for new installations and regular maintenance.

Iceberg has consistently delivered high-quality work for our brownstone. A previous contractor botched the HVAC installation, leaving us with a mess. But Iceberg's team brought expertise and attention to detail to the table, rectifying the issues on the spot. Their professionalism is unmatched, and Linda in the office is incredibly friendly and knowledgeable - her responsiveness is also impressive.

If you're dealing with subpar installations or maintenance needs, stop looking elsewhere. Trust me, it's a waste of time. Iceberg excels in both areas, and their team knows exactly what they're doing. I'm not one to write glowing reviews often, but my experience with Iceberg was exceptional. They truly saved the day, and you'd be foolish to look anywhere else.

Iceberg Mechanical delivered exceptional service installing three Mitsubishi ductless units in our condo. From initial contact, they demonstrated expertise, reliability, and attention to detail. As a discerning couple, we were impressed by their professionalism, politeness, and cleanliness. The installation process was seamless, reflecting the company's reputation for excellence. We're thoroughly satisfied with our decision to engage Iceberg Mechanical and wholeheartedly endorse them.

We've been using Iceberg since 2009 when they installed our Mitsubishi Split A/C system. Their technicians were extremely professional and considerate of our space - a rare sight indeed. They've made several visits for routine maintenance, always arriving with a friendly and respectful demeanor. One tech in particular stands out to me - Linda - who seems knowledgeable about our specific system and is always pleasant on the phone.

This year we had some issues arise, starting with a leak in one of the living room units after 14 years of service. The condensate pump for another unit was also failing. Coincidentally, we were having our entire roof redone, which required temporarily relocating the condenser. Linda and Paul worked efficiently with us to understand our needs and even collaborated with the roofer to find a solution. To facilitate the roof work, they fabricated custom ductwork to reroute the piping. Once the roofers finished, their team returned, installed a new unit in the living room, and reconnected the condenser.

Throughout this process, I was impressed by Iceberg's attention to detail and willingness to accommodate our changing circumstances. Their professionalism has earned my trust - I feel confident that they'll be there for me when I need them again.

We recently used Iceberg Mechanical for our multiple Fujitsu mini-splits, having switched from two other providers that went out of business. The team's expertise is impressive, given their candor about the limitations of Fujitsu units. They delivered exceptional maintenance and cleaning, showcasing a thorough, professional approach with friendly, fast, and respectful service.

Iceberg Mechanical did an outstanding job installing my new Mitsubishi HVAC system. Paul and his crew arrived on time, worked methodically, and left everything spotless. The system performs flawlessly - it's a huge improvement over anything I've had before. I got the system just as the weather started to cool down in September, and it's made all the difference; my house is now consistently comfortable with both heat and air conditioning.