HVAC reviews in Brooklyn, New York

Chad and Joseph did a great job servicing our boiler. They worked fast, explained everything clearly, and even sorted out a leaky radiator valve on the spot. We're happy with their work and will definitely be using them again.

I recently hired The Heating Cooling Doctor for an oil boiler maintenance. The technicians, Chad and Joseph, showed up prepared with the necessary components. They thoroughly cleaned existing parts before replacing them with new ones. Overall, a good job was done. I'm satisfied and would consider using them in the future.

I called in around 9PM on a cold winter's night and they arrived promptly, fixing my boiler by 10PM. This level of urgency and expertise is exceptional, making me highly recommend this service.

I recently had a problem with my old furnace that refused to turn on when I first tried to start it last week. Initially, I attempted to fix the issue myself by replacing the igniter, but that didn't work out. After some research online, I stumbled upon The Heating and Cooling Doctor, which boasts an impressive 5-star rating and numerous positive reviews from satisfied customers. Given their reputation, I decided to give them a call for assistance.

Their response was incredibly prompt, and they sent a technician named Joseph to my location on Saturday night. Joseph is clearly experienced and professional, methodically diagnosing the problem by checking various components such as the AC power supply, transformer output, relay, and igniter control board. I was pleased with the thoroughness of his approach, which involved a systematic elimination of potential causes.

When Joseph reported back to another technician named Chad, they had a discussion to confirm their findings. After double-checking, they confirmed that the control board had failed and needed to be replaced. The following night, Chad arrived at my location with a new control board at 11:30pm, and to my relief, the furnace began working as expected.

I was thoroughly impressed by Chad's professionalism, work ethic, and courtesy. His dedication to his craft is evident, and I firmly believe that he embodies the company's commitment to customer satisfaction. Even the phone receptionist seemed friendly and attentive, always returning my calls after checking on the status of their team.

While I'm not aware of the pricing structure for other companies, I can confidently say that Chad and The Heating and Cooling Doctor are reasonably priced compared to the level of service they provide. In short, if you're experiencing issues with your heating or cooling system, I would highly recommend calling them without hesitation.

Chad did a top-notch job fixing our heating system in our two-family home. He showed up on schedule, was courteous and kept us informed every step of the way. He explained things thoroughly so we understood what was happening. His professionalism and helpfulness made a big difference – we'd definitely hire him again.

Had a great same-day fix from this service provider for my commercial heater. They're now top of mind if I ever need assistance again - professionalism couldn't be better.

Nik's team got our minisplit up and running quickly and professionally. Their diagnosis was spot on and their expertise is top-notch. I highly recommend them to anyone needing reliable HVAC service in Bay Ridge or surrounding areas - they truly delivered.

Working with them was a breeze. From the initial contact to the final result, Nick showed exceptional professionalism throughout every step of the process.

He's clearly invested in delivering top-notch service and genuinely cares about the outcome. When issues arose, multiple solutions were proposed promptly.

Their team consists of skilled experts, particularly notable for their politeness - a rare trait in the construction industry.

While there were some minor delays due to external factors like board approval and scheduling, it's clear they're busy and require advance planning for installations.

Pavel, who oversaw the on-site work (alongside Nick), was outstanding. He went above and beyond to ensure the job was completed efficiently with minimal disruption.

Overall, I wholeheartedly endorse them; you won't be let down!

Nick was reliable, trustworthy, and respectful. His work on the old AC unit helped my parents stay cool. Other services seemed disinterested in smaller jobs. Nick did what he said without upselling and priced fairly. He's definitely worth recommending.

I've just had an exceptional experience with this company. Previously, I'd dealt with two other HVAC firms that quoted me without delivering any actual fixes. This team was different - their technician, Andrew, arrived promptly, identified the problem instantly, and had it up and running in under half an hour.

This guy's got it right – hands down, the best AC crew in NYC. No one does it better than them. They're super transparent and genuinely stand behind what they do. If you need AC fixin', don't bother lookin' anywhere else. They get the job done right.

I had a solid experience with Prime Air. They got me scheduled quickly and were accommodating when I needed to reschedule. The technician, Vlad, arrived on time and was knowledgeable and friendly. He provided useful tips for maintaining my ductless units, which was appreciated. Overall, it was a pleasant interaction, and I'll likely use them again in the future.

I was impressed with Prime Air Group's reliability, professionalism, and clear communication. They installed my HVAC system hassle-free. Not long after, a nearby neighbor experienced an issue with water draining onto their skylight due to the unit's faulty drainage setup. PAG returned promptly, made adjustments at no extra cost, and I'm grateful for their support.

We've had multiple instances of Prime Air Group servicing, replacing, or installing mini-split units at our three-unit home, and I'd definitely recommend their services again. Our house is a mix of old and new construction, which can be challenging to navigate. Nick and his team are knowledgeable about both scenarios and have consistently impressed us with their expertise.

Their reliability is notable - they're able to assess our needs accurately and deliver on their promises in a timely manner. The technicians are also skilled at reading the situation and using their judgment to ensure their work meets our expectations. We appreciate that managerial oversight is always present, which gives us confidence in the quality of their work.

It's clear that Nick trusts his team, and they value his input and guidance. As a result, we feel secure knowing that Prime Air Group will handle any issue with care and attention to detail.

I'd had it up to here with my previous vendor, who consistently failed to fix the ongoing problems with their PTAC unit in my condo. After years of frustration, I decided to take matters into my own hands and contacted multiple companies. From the moment Mikita at Prime Air Group answered my call, I knew they were the ones for me. His expertise and openness shone through right away – he was approachable, knowledgeable, and took the time to guide me towards the perfect PTAC unit for my space. I felt reassured from the start. The installation process was top-notch; two technicians handled it with professionalism, ensuring every wire was neatly organized. The new unit is noticeably quieter than the old one, a welcome change that's left me thoroughly satisfied with my decision to go with Prime Air Group. The same goes for the installation – the techs worked efficiently and paid close attention to detail. As an amateur observer, I could see they took pride in their work. Most impressively, the new unit is quieter than before, which is music to my ears. I'm thrilled I made the switch to Prime Air Group – they've far exceeded my expectations, hands down.

I'm extremely satisfied with this company. I had a persistent issue with my split AC unit that stumped three other companies over two years - despite their hefty bills for just diagnosing the problem. Prime Air Group stepped in and resolved everything within days, which should have been enough. Instead, they went above and beyond by performing a full service project to conceal the wires and make it seem like the issue never existed. What impressed me most was their fair pricing, flexible scheduling, and genuinely nice staff. They exceeded my expectations in every way.

I've been consistently impressed with Prime Air Group's performance over the years. They've handled multiple issues for me in the past, always responding promptly and providing useful guidance. When my AC stopped working, Nick quickly assessed the situation and presented me with some viable options - his advice was straightforward and based on expert knowledge. Alex then installed a new unit, as usual delivering top-notch service, being efficient and courteous throughout the process. I'm thoroughly pleased with the result and have no hesitation in recommending Prime Air Group to others - they've solidified my trust and I'll continue to rely on them for future work.

Prime Air Group was top-notch - knowledgeable, professional, and ridiculously quick. They swapped out our ancient Mitsubishi air handler with ease, bringing a whole crew in to get it just right. They listened, explained what they were doing, and made the whole process seamless. Hands down, recommend without hesitation!

Prime Air Group has delivered top-notch service from start to finish. They took the time to work with me on pricing, which was a big help in getting my split system installed. I had plenty of questions, and they were very patient with me. What impressed me most is that two years after the installation, they remained responsive and helpful when I needed assistance with an issue. Their kindness and willingness to help without any expectation of reward or reciprocity stood out.

I've worked with several HVAC contractors before and Nick's team stands out - Keith was particularly impressive. They're top-notch, expertly knowledgeable and offer good value for money.

I was quoted $13,000+ by multiple HVAC companies to replace my aging system due to supposedly faulty connector tubes and low freon levels. However, Prime Air took a different approach, conducting a pressure test that revealed the issue wasn't with my connections but rather an incorrect freon level in my condenser, causing excessive pressure in the system. With some adjustments to the condenser, my units started blowing crisp, cool air again - I was overjoyed and relieved not to have to shell out for a brand new system. Nick and his team deserve a huge thank you for their honesty and expertise, saving me from what could've been a costly replacement job.