HVAC reviews in Brooklyn, New York

I've been using Prime Air for a few years now, replacing not one but three units and handling regular maintenance. Nick and the entire team are top-notch - always prompt, effortless to deal with, and deliver top-quality work every time. I highly recommend them for small fixes and major projects alike.

We've relied on PrimeAir for Split A/C maintenance for years and were pleased with their service this week. The technician was friendly and took the time to explain why our air handlers had been well-maintained - it actually paid off. He showed us what could have happened if we'd neglected them, including unit failures, mold growth, and noisy fans. Realizing how fortunate we are to be on track for the season has us feeling grateful.

The new HVAC system installed by this company exceeded expectations - the diagnosis was spot on, the replacement of my old Fujitsu units was done efficiently, and the overall cost was reasonable. The service team's responsiveness and professionalism made the entire process seamless. I've already referred them to a friend for future needs.

I recently had a split A/C unit installed by Prime Air in my Brooklyn apartment, and I highly recommend their service. The price was reasonable and they've been very helpful with any follow-up questions I've had since the install. They've set our whole building up with great service.

I've been using this company for four years now, and they consistently deliver top-notch results. Their work is prompt, priced reasonably, and backed by excellent customer support. They prioritize quality over shortcuts, ensuring every job is done to the highest standard. I highly recommend them to anyone in need of HVAC services - you won't go wrong with their service or prices.

We cut corners by hiring another contractor, but they botched our HVAC split unit installation. Despite their repeated attempts to fix it over a month later, it still wasn't working. We brought in Prime Air Group to assess the issue and they identified multiple problems that were fixed promptly within days. Regrettably, we should have chosen them from the start.

I've had the pleasure of working with Nick from Prime Air Group on multiple occasions as a Brooklyn-based electrician company owner, and the experience has been consistently top-notch. Nick operates his business with a high level of professionalism and meticulous attention to detail that elevates the standards in our industry.

Nick's communication skills are outstanding - he clearly spells out project requirements and is always responsive and diligent when discussing changes or updates. The clients we've collaborated with have only praise for him and his team, and I can attest to their exceptional work ethic.

If you're looking for a trustworthy HVAC partner, I strongly recommend Nick and Prime Air Group. They're an absolute joy to work with and consistently deliver high-quality results.

If you're looking for an honest, personable service that treats you as more than just a customer, this company is your best bet.

We hit rock bottom when our central air stopped working without warning - total chaos ensued. With no experience in AC systems, I needed someone to break it down in simple terms without making me feel like I was missing out on some arcane knowledge.

The first call with Nick set the tone perfectly - he was calm, patient, and genuinely kind. The team arrived promptly the next day, which felt like a lifeline in Manhattan. Their professionalism and respect for my space were impressive: they wore shoe covers, tidied up after themselves, and even asked permission to move a chair.

Most importantly, they communicated clearly and respectfully, avoiding jargon that might intimidate me. They explained what was happening with the system, why it failed, how to fix it, and how to prevent future issues - all without talking down to me.

The repair was done on the same day, and our air conditioning was up and running once more.

We received excellent communication from the team and fast service. The technicians arrived prepared with their own equipment, which was a pleasant surprise. The entire process was efficient and thorough, completing 7 units in under an hour. We'll definitely be using this company again.

Shoutout to Prime Air for simplifying my post-move experience. I recently relocated to Manhattan and required diagnosis and repair services on one of my AC units. The technician arrived promptly, identified and resolved the issue without any fuss. Their efficiency is much appreciated; I'll undoubtedly retain their contact info for future needs.

I recently used Prime Air Group for my Daikin system issue in Brooklyn, and I'm extremely satisfied with the outcome. The technician arrived promptly and quickly identified the problem. He took the time to explain everything clearly, making it easy to understand even for someone without technical expertise. The service was efficient, hassle-free, and he left the system running smoothly.

Vladimir demonstrated exceptional professionalism, knowledge, and courtesy throughout the process. If you're in need of reliable HVAC services from a trustworthy company, Prime Air Group is definitely worth considering.

I recently got a new heating and AC system installed in my condo. Working primarily with Nick, he clearly explained what would happen, helped calm my nerves, and checked in regularly to ensure everything went smoothly during the installation process. The technicians arrived on time, took care not to damage my flooring, disposed of the old unit, installed the new one, and cleaned up afterwards. Now that it's summer, I'm well-prepared for the heatwave, and I'm glad I chose Prime.

As a single mom navigating my first NYC property purchase, I was relieved to find Prime Air and Nick's team, who got top-notch reviews. They installed three mini splits at reasonable prices, keeping me informed every step of the way without any hassle. The service was reliable, efficient, and professional - a huge stress relief.

Showed up the same day I called, was polite and fixed my split air unit problem - it wasn't cooling properly. Cleaned the outside unit, refilled with gas, and now my air feels just as good as when it was new. Definitely recommend Prime Air Group, so I'm giving them 5 stars.

I've used their services multiple times and they consistently deliver high-quality installations. Their technicians arrive on time, possess expertise in their craft, and leave the site tidy. Competitive pricing is another plus. If you require split system installations, Prime Air is a solid choice.

As a construction expert, I'm used to tackling DIY projects myself, but this AC issue had me beat. I called Prime Air Group for help, and they delivered. The job was done quickly, professionally, and with no nonsense. They knew their stuff and got the system up and running on the same day. A solid crew did a solid job – I'm thoroughly impressed and highly recommend them to anyone in need of reliable HVAC service.

We've had an amazing experience with Prime Air Group.

They upgraded our old Trane water source heat pump, which was installed around 1996, to the latest model.

Their initial response was impressive - they were the first of all the HVAC companies we contacted and didn't need to come out for a consult since we were replacing the unit.

The quote they provided was thorough, breaking down costs into materials, labor, and more. Their pricing was significantly better than what other contractors offered: $5K less than our building's recommended contractor, and $12K less than another company.

Lead time-wise, Prime Air Group quoted us a shorter timeframe (6-8 weeks) compared to the other contractors we contacted, and they stuck to it. The installation was completed right on schedule.

The team that installed the unit were professional, courteous, and considerate - they worked efficiently, kept noise levels down, and even helped move our washer/dryer into place where the AC unit is located.

Throughout the entire process, from initial quote to post-installation service visit, we've been treated with exceptional communication from Prime Air Group. Their customer service has been top-notch from start to finish.

We had a tough decision to make when it came time to replace our old HVAC unit - our condo's building provider initially quoted us a higher price and was less than helpful. In the end, Prime Air Group's pricing, service, and professionalism won us over hands down.

I'm blown away by Prime Air Group's exceptional service! The team delivered outstanding communication, lightning-fast response times, and unparalleled reliability. As a busy customer navigating the sea of options on Yelp, I can confidently say they're the top choice. Their technicians are genuine individuals with impeccable professionalism - no question, I'll be calling them for any future AC repairs.

They made scheduling simple and accommodating. The team worked efficiently, maintaining a tidy job site. I'd recommend them for reliable quality work at an affordable rate.

Navigating air conditioning and heating maintenance for the first time was a daunting task - numerous companies, vastly different quotes, and no clear direction. But choosing Prime Air Group proved to be the right choice.

From the outset, their communication was straightforward, efficient, and courteous. The technicians were knowledgeable, respectful, and demonstrated a high level of expertise in their field. They took the time to explain everything, offered helpful maintenance tips, and treated my apartments with care using drop cloths and ensuring a spotless finish.

It's unusual to find a company that checks all these boxes - reliability, transparency, and fair pricing. I ended up signing a service contract for my building, feeling confident in their ability to handle the job.

I had a fantastic experience with Nick's team from Prime Air Group. From start to finish, their service exceeded my expectations. They prioritized my needs, thoroughly explained options, checked in regularly to ensure I was satisfied, and ensured I understood the units once completed. The team was extremely professional, courteous, and diligent throughout the process. Their attention to detail and commitment to customer satisfaction made a significant impression – I would highly recommend them without hesitation.