HVAC reviews in Brooklyn, New York

Had a great experience with this company, they know their stuff and are reliable. The service was thorough and done right, no complaints at all. Highly recommend them over others I've dealt with in the past - top-notch work every time.

I'm extremely satisfied with my experience with Airplex Mechanical. Their technician, Danny, was knowledgeable and efficient in his assessment of our HVAC needs. He offered practical solutions and worked well with me throughout the process. I appreciate their professionalism and reliability.

This company shows genuine integrity by steering you away from options that wouldn't yield significant benefits. The technician, Daniel, demonstrated this by investing his time and expertise freely. He helped me avoid an costly replacement for my condenser that might not've made a substantial difference in my situation.

Be cautious with this service provider - my experience was disastrous. The job took over 2 months to finish, just one day's work at a time. I got endless excuses and no clear timeline. Unprofessional and untrustworthy is an understatement; he fell far short of expectations.

Warning: Unprofessional Service

I had a working air conditioning unit before hiring Airplex for maintenance, but it now refuses to cool after the service. When I requested Daniel's return to investigate, he was unresponsive and provided excuses to miss our scheduled appointments. I had to dispute his charges because he refused to rectify his own mistakes. He showed up only when there was a financial incentive, but wouldn't stand by his work. It's suspicious that someone so incompetent would still be employed.

Airplex is not the reliable HVAC company they claim to be. Don't waste your time or money on them; you'll regret it.

Knowledgeable staff delivered quality work at a reasonable cost. I'll be back for future services.

Daniel fixed our minisplit without recommending a pricey replacement. He diagnosed the issue and got it running again. His expertise and courtesy were impressive - he genuinely helped us save money. A refreshing change from previous companies that only sold replacements.

The technician arrived remarkably quickly after we called in our issue. He identified the faulty compressor pump on our second floor half-split unit and obtained a replacement right away. The installation was completed within an hour, demonstrating impressive speed and efficiency. Overall, the service was fantastic, with a friendly and professional demeanor. We'll definitely be calling them again for any future HVAC needs.

My experience with this HVAC contractor fell short of expectations. The work done was subpar, and the problem with my heating system persisted after they fixed it. Poor communication meant my concerns were ignored. I'm extremely dissatisfied with the outcome, which is why I wouldn't trust them again. Their performance was unimpressive, making me award them a zero-star rating.

Danny was very professional and courteous. Despite not being able to assist with my specific needs, he took the time to visit and offer guidance on how to proceed, showing genuine interest in helping me find a solution.

This company provided great service with prompt assistance. The technicians were knowledgeable and friendly, offering effective repairs at a fair price. I highly recommend them for all your AC needs in NYC.

I've had a positive experience with this company. They're very professional and efficient, which is impressive given the complexity of the issue I had. The technician, Danny, is knowledgeable and understands his work well. He diagnosed the problem with my wall AC unit and found that it was leaking from both sides due to a faulty installation. To fix this, he ran a PVC pipe and connected it to the unit's original drainage system, which now works perfectly. What impressed me most was the follow-up - Danny checked in days later to ensure everything was working as expected. Overall, I'm satisfied with their work and would definitely recommend them.

Daniel is very knowledgeable and kind, resolving our issue swiftly. He's earned a spot on my list of go-to professionals - I'll definitely return to him.

Beware of this company - it's a scam. Run by Danny, who only cares about lining his pockets. He'll subcontract your job to make huge profits off you once you pay. As soon as the cash is handed over, forget about getting any support. I was left with a damaged AC system and a huge financial loss. Unprofessionalism knows no bounds - stay far, far away from this shady operator.

Airplex's crew is top-notch - they get the job done professionally, efficiently, and with a keen eye for detail. They show you care about doing it right.

Danny provided outstanding customer service. Despite being Sunday, he promptly answered his phone and arrived quickly to address our issue. His diagnostic expertise was impressive, offering viable solutions and taking extra steps to resolve the problem under warranty, saving us a substantial amount. He exuded professionalism throughout our interaction and maintained clear communication. We were thoroughly impressed with his work ethic and would highly recommend him to others; we intend to utilize his services again in the future.

Daniel is exceptional. His prompt response during a severe storm was impressive, fixing our broken heating unit on extremely short notice. He not only completed the job efficiently but also took it upon himself to ensure everything was functioning properly that night. Daniel's expertise and integrity shine through - he's honest and fair in his pricing. The level of service provided is outstanding, and I'd highly recommend him to anyone needing reliable assistance.

They got it right from the start - super responsive and knowledgeable about our setup. The installers were creative and found ways to repurpose existing pipes and wiring, which saved time and costs. They checked in multiple times after the job to make sure everything was done correctly and we were happy with the results. I'd definitely hire them again without hesitation.

Exceptional service from start to finish. The team arrived promptly, worked efficiently, and produced stunning results that exceeded my expectations. Highly recommended.

Exceptional service from this company! Their team displayed in-depth expertise and offered top-notch technical support for my HVAC requirements. Highly recommended! 5/5 stars.

I recently had the pleasure of working with Danny, who exceeded expectations in every way. Not only is he incredibly knowledgeable, but also warm and welcoming. He resolved my air conditioning problem efficiently and took the time to explain everything in detail. His professionalism shines through, making him a top choice for any HVAC needs.