HVAC reviews in Brooklyn, New York

I hired this company after my home's radiators stopped working. A guy named Danny came to assess the issue, but instead of providing an estimate, he charged me $350 without explanation. He claimed I could apply it towards the total bill, then disappeared. Despite multiple follow-ups, I couldn't get in touch with him. It wasn't until months later that I managed to reach out again and was told he'd email an estimate, but nothing came through.

Looking at his reviews, it seems this guy lacks experience and cherry-picks jobs based on perceived complexity, pocketing the initial $350 fee in the process. His behavior is extremely unprofessional.

I recently hired Airplex, and they far surpassed my expectations. From the initial call to set up an appointment, their team was courteous, knowledgeable, and efficient. The technician who visited me was prompt, polite, and got straight to work diagnosing and fixing my HVAC system.

What really stood out about this company is their dedication to customer satisfaction. They took the time to clearly explain the issue with my system, presented multiple options for repair, and were transparent about costs. They made sure I was comfortable with the solution before proceeding.

I wholeheartedly endorse Airplex for anyone needing HVAC services. They're a top-tier company that genuinely cares about their customers and their work.

Excellent service provided by a very personable and responsive team. Replaced my old heating/cooling unit quickly and efficiently, explaining how the new one works. Now I've got reliable cooling - thanks for getting me sorted!

They were upfront and knowledgeable. Made a quick assessment and answered all my questions honestly. Didn't try to sell me anything extra.

The service technician arrived, diagnosed the issue, presented solutions clearly, and showed respect. He was polite and on point.

I had a emergency AC repair call at 11:47pm on a scorching summer night - the technician arrived within 15 minutes, diagnosed the problem, and fixed it by midnight. Impressed with their rapid response, integrity, and expertise - would definitely recommend without hesitation.

Danny's HVAC company delivers exceptional service that far exceeds expectations. When our air conditioning gave up the ghost, I called them and while they couldn't come out the same day, Danny himself showed up at 11 PM to get it working again.

He's a consummate professional, knowledgeable, and equipped with all necessary tools to tackle the job. Despite the late hour, he took his time to thoroughly assess the problem and explained every step of the way.

What impresses me most is the owner's commitment to customer satisfaction - going above and beyond by personally visiting my house at 11 PM speaks volumes about their dedication to putting customers first.

That level of service builds lasting loyalty and I'm already a fan for life. You can bet I'll be calling Danny for all future HVAC needs and will also be recommending him to anyone who'll listen. Thanks, Danny, for saving us from a miserable night without AC!

Danny's team was top-notch, handling all paperwork and sticking to their promised timeline. I'm pleased with the brand they suggested and the job itself.

They also figured out how to integrate it with smart tech, letting me manage everything remotely through my phone - that's a nice bonus.

Dani did a great job - very professional, direct, and efficient. Fixed my aircon issue quickly. Fair prices too. Would definitely recommend this service again.

The new AC unit is installed swiftly and quietly, giving my home a refreshing feel right away - I highly suggest this service.

My mom booked wall heaters for a few rooms and was concerned about the hassle. Thankfully, the installers were tidy and checked each unit. It's great to have a warm and cozy home again – their work paid off without any issues.

Extremely pleasant experience with a trustworthy service provider.

Great job, reliable work done.

Great guy, genuinely nice.

Fast and reliable. Outstanding work done by a very knowledgeable professional.

They're top-notch, responding promptly to inquiries and consistently delivering a high level of professionalism.

Hands down the top choice in our area - lightning-fast and super friendly.

I've had them handle my HVAC needs for some time, and they consistently deliver. Response times are fast, appointments always run to schedule. Highly dependable and honest - no complaints here.

I was relieved to have Best Heating and AC Brooklyn Service fix my issue - they came, listened, and assured me it wasn't beyond repair. Thanks for the good work, I appreciate your professionalism.

I had an AC repair done by them, where the technician checked all components and made some small fixes to keep it running well. Since then, my AC has worked flawlessly and I'm extremely satisfied - they've definitely earned a recommendation from me.

The technician's work on my AC was top-notch - thorough, friendly, and spotless. My unit is now running smoothly. The service more than paid for itself.