HVAC reviews in Brooklyn, New York

4.7 based on 4327 reviews Back to the listing
    5

    Friendly service.

    5

    Good experience with their customer service.

    5

    They took measurements of the air ducts.

    5

    Fast and great service.

    5

    Emilio is the best worker I've encountered.

    5

    They consistently delivered what I needed.

    5

    Exceptional home services experience with prompt and reliable delivery.

    5

    Good HVAC supplier with excellent customer service.

    5

    Fast turnaround with excellent choice of heating system options.

    1

    They seem uninterested when you ask for something - "we don't have that" is the usual response. Be prepared for a lack of enthusiasm and basic professionalism.

    5

    This company is okay for HVAC supplies, they often make poor choices.

    5

    Great experience with this home services provider - their prices were spot on.

    5

    One-stop solution for heating, cooling, and plumbing - excellent service and affordable rates.

    1

    Terrible experience with this company - was hung up on when I asked about my non-existent account.

    5

    They'll put you at ease no matter your state of mind. Can be a bit too enthusiastic for some.

    5

    Hands down, top-notch customer service - you won't find it anywhere else, and their prices are unbeatable.

    4

    This HVAC supplier is top-notch. The only drawback is the severely limited parking area, which makes it a real struggle to find a spot.

    1

    Beware - this isn't a do-it-yourself place, it's for pros only. The return policy is disastrous. I'd prefer to support a local business over a national chain like Home Depot, which actually prioritizes its customers.

    1

    This visit was a complete waste of time. I drove from Queens all the way to Williamsburg yesterday, just to confirm they had the item I'd been searching everywhere for. I called ahead, told them I'd be there at 5 pm, and they confirmed it. When I arrived, I just needed to grab the item and leave, but the person behind the gate barely acknowledged me. He didn't even try to listen or assist in any way, showing zero regard for my business or time. The lack of professionalism was staggering.

    5

    I've placed several small custom duct orders with this business, often on short notice, and the service has consistently impressed me - even for a simple $20 item. The sales person at their duct shop, Zalmen, stands out as exceptionally helpful, patient, and professional. He took the time to assist me in finding what I needed without any hassle. His dedication to providing excellent customer service is noteworthy. Overall, dealing with him and this company has been a positive experience that's worth recommending.

    1

    Terrible experience with this company. My AC broke down, which was under warranty. I spent two weeks trying to get assistance from the salesman, only to find out that I had to pay for a new part myself. After waiting another few days and finally receiving the wrong part, I've been left high and dry again. The supposed repair person, Yanky E, has completely stopped responding to me. Meanwhile, my house is sweltering with no end in sight. These individuals seem utterly uninterested in fixing the issue. Avoid them at all costs; they're completely unhelpful.