HVAC reviews in Brooklyn, New York

We had a sudden flood in our bathroom late at night, causing concern about finding assistance quickly. Fortunately, this company sprang into action promptly and dispatched a team to tackle the issue first light. The work was done with speed and the finished result was spotless.

Excellent service, quick response saved the day in a tricky water issue. Highly professional team with top-notch customer service - can't praise them enough for their speed and quality work.

We had a major issue with a water leak in our kitchen ceiling that caused significant damage. The team arrived quickly and efficiently handled the situation by removing damaged drywall and setting up equipment to dry everything out. They were transparent about their process and explained what they were doing, which helped alleviate my concerns.

The team got it done quickly and correctly. They fixed the water mess without hassle. Their pros were on time and did good work, making things easier when they should be hard. I'd suggest them if you're wet.

This company handled a water damage situation with speed and expertise. The staff were courteous and efficient. Their work was thorough and effective, meeting and exceeding our needs. We're very satisfied and would trust them again in an emergency.

When a pipe burst in our kitchen, the whole first floor got flooded. We were super stressed because we thought all our hardwood floors would be ruined. A friend recommended this company, and they were fantastic. They arrived on the same day, took out all the water, and worked around the clock to dry out the floors. They saved us from having to replace everything! The team was friendly, professional, and seemed to know what they were doing. We're really grateful for their help and highly recommend them to anyone dealing with water damage in Brooklyn.

Exceptional service from start to finish. Prompt arrival and efficient handling of water damage. Highly professional team with attention to detail in restoration work. Trustworthy and reliable, no hesitation in recommending them for quality work and exceptional customer service.

This company delivers top-notch water damage repair. Their crew arrives swiftly, operates with precision, and possesses extensive expertise. After a significant leak, they efficiently restored our property to like-new condition, eliminating any signs of the incident. Trust them for prompt, high-quality service.

The company's response was on time and got the job done quickly. They brought the right tools to fix the water damage and did a good job. The work was done by experts who were knowledgeable about their craft, making my home habitable again. I'd trust them with future repairs.

Great professionals deliver excellent service within budget.

This business has consistently delivered reliable service and quality outcomes for me.

Their claim of 24-hour availability is false - I couldn't reach anyone after hours and got no callback.

Initial struggles were resolved thanks to Ms Kaye's assistance, which significantly improved the situation. Her support was greatly appreciated, particularly with air and heat unit services.

When I called, the representative argued about the wrong number despite it being my fault - they should've checked before arriving. The guy was extremely rude and unprofessional. Poor customer service initially, but they made up for it by showing up a day early, saving me from having to wait longer.

The technician came to assess my dryer issue and recommended running new ducting from it outside, which I think is causing the heating problem. When asked about the cost, he initially quoted me a total of $165, breaking it down into a one-time visit fee of $80 and an additional charge for re-running the duct at $85. However, when he completed the work, the price was unexpectedly increased to $140. This sudden change in pricing left a sour taste, making it a disappointing experience.

As a fellow business owner, I'm baffled by this company's persistence. Save yourself the trouble - stay far away. The owners, Jr and Ms Kay, are dishonest and unresponsive, refusing to take calls or complete jobs as promised. They left me with a massive mess that required outside help to rectify. Their inexperience and lack of expertise have stalled a $250k project. I'm fed up with the level of service I received - it's the worst experience I've ever had. Trust me, you'll regret using them.

They did a great job. The technician was very friendly and knowledgeable about the equipment. Response time was quick. I'd definitely use them again if I had any issues with my system. They're courteous and professional - it's nice to deal with people like that.

Stay far, far away from this company. They've had my family covered for years with a 10-year warranty, but so far, no luck. Their technician came out and attempted to fix the air conditioning unit, which still doesn't work to this day. With temperatures soaring over 80 degrees in our home, it's become a health crisis. The kids are getting sick due to the oppressive heat.

Every time my husband calls for an update, they just send another tech without explaining why the issue persists. It's infuriating and unacceptable. This company doesn't live up to their word and has atrocious customer service. I'm sure they're not losing sleep over our struggles, while we're dealing with sweltering heat.

It's ridiculous that it's taken so many visits for them to admit the unit needs replacement. Considering it's peak season, the frequency of these issues is unacceptable. Save your money and avoid this company altogether. Go with a reputable professional who will ensure the job gets done right from the start.

The technician who visited to repair my AC unit was friendly and competent. However, after being informed that additional work was required, I followed up on multiple occasions, but every time I reached a voicemail instead of speaking with someone directly. It's now been several days since my last call, and I've yet to receive a return phone call from anyone.

Showed up late, missed my appointment between 8am-8:30am. Called at 9:30am, told the technician was stuck in traffic. Another call at 10:30am said he got held up on his first job and all exits were closed due to roadwork, causing a delay. They claimed they'd contact my landlord if I wasn't home. After explaining I passed 65 yesterday with no closures, they called him saying I swore at them - complete fabrication! Luckily, my daughter heard the whole conversation and I didn't say anything out of line.

We're extremely satisfied with the quality workmanship displayed by their installers. The price for our new heating and air system was also very reasonable. Their representatives were courteous and diligent throughout the process. When we had an issue with the dimensions of our new furnace, they provided several potential solutions to address the problem. We'd definitely recommend them again without hesitation.