Home Services reviews in Buffalo, New York

4.8 based on 1733 reviews Back to the listing
    5

    So far we have only had our initial cleaning, but we are very happy! Faith, Jessica and Mitchell were very professional and the house looks fantastic!

    5

    the team of Audrey and Avy were awesome!!! at the end of the service they walked me thru every area to inspect and to see if it met my standards. they even got things cleaner then I could... all safety steps were takento ensure CDC standards. THANK YOU TEAM!!

    5

    The Molly Maids team was wonderful! Leigh Ann, Megan and Taylor were on time, very personable and did an excellent job cleaning as have all teams have cleaned for me.

    5

    Team 2, Audery and Aly were great. They were on time and very through. Audery took care of all areas that I wanted special attention. They were very careful that we were working and my son was in his class.overall great experience on first cleaning, hopefully it continues.

    5

    We’ve had Molly Maid cleaning our condo common hallways for several months now and are so happy with the outstanding service. All the owners are pleased and haven’t had one complaint since Molly Maid took over.

    2

    I won’t be calling these folks again. It’s not because of what they did as that was fine, it’s what the DO NOT DO. ! The list got so much longer once the girls where here. It includes, Windows, Laundry, MOVE ANYTHING, TV’s, won’t even dust, under any of the furniture. I was told that their service is light cleaning. I was even asked to check the bathroom and the walls around the toilet had not been touch and where still covered with cobwebs and dust.

    $146 is WAY TOO much for what got done. Granted I had them them come long after our cleaning lady left due to illness and the place was terrible but still.

    1

    I needed my mother's apartment clean so I got some estimates. Molly Maid were the only ones to come in person and I received a 3 hr time frame for 2 people to clean ($85/hr).. I understood it may take longer and i was also told it was more likely to be shorter, so I took it, after all their supervisor viewed the apartment and should know a reasonable time frame, wouldn't you think?. Well after 3 hrs , I was told they only had finished the bathroom (a room so small that I doubt two cleaners could have been in it at the same time).. and they had only started in the kitchen which was a mess, (the stove wasn't done, french fries in the micro, etc. So two cleaners in a small bathroom took the bulk of 3 hrs? Perhaps it is their business model to give an estimate to get their feet in the door.. I learned a lesson, don't be fooled and I would suggest stay away.. Thank you

    5

    This is an excellent cleaning service...and I can be rather picky! They are dependable, professional, accommodating, and thorough! The owners are great and the team members have all been fantastic! If you are looking for a cleaning service, I would highly recommend them!

    5

    LeighAnn and Jessica are great! They are very friendly, and do a very thorough job of cleaning our home. We have two dogs, and they are friendly and kind with them as well.

    5

    Had our initial cleaning with Faith, Dom and Meg. They did an amazing job. I have 2 dogs with a lot of dog hair. Not a dog hair or paw print in site. Wonderful experience!

    5

    Very friendly and courteous staff. They check for quality, and if something isn't right, they take extra care to make sure it's corrected twofold in the future. I have a toddler, and they navigate her toys well and even arrange her zillion stuffed animals on her bed. Would definitely recommend - they are a huge help to my sanity.

    5

    The three young ladies assigned worked diligently and did an excellent job! We appreciated the business' promptness in returning our call and fitting us in their schedule at the last. minute. I will definitely use them again.

    5

    Very professional. Great communication (the hallmark of any good business). Responsive to special requests. My home shines brightly after a Molly Maids visit. Highly recommend.

    5

    I have been very happy with the cleaning services since starting with Molly Maid 8 months ago. Recently, it has been even better and more thorough! The staff are pleasant and professional. Definitely recommend them.

    5

    We were skeptical about getting a cleaning service, but with a new build we wanted to maintain its ‘new’ feeling. Our ladies did a great job!! Our house looked perfect after the first clean and coming home to a clean home after work on a Friday is well worth it.

    5

    I am a working Mom and spent most of my nights staying up late to keep up with housekeeping. Having Molly Maids to help with some of the bigger chores was amazing! It is such a relief to come home and spend the night playing instead of cleaning! The girls are so sweet and do an amazing job! Any apprehension I had about having a service come into my home were quickly set aside after the first cleaning. Looking forward to many more cleanings in the future!

    5

    Love the fact that a team of professionals come into our home, do a great job, interact with us and are done before we know it. They even interact with out cats and make them comfortable while they are cleaning the house. My house has not looked better! Thanks for a job well done

    5

    Due to health issues I have been unable to keep my house as clean as I would like it. Molly maid made it so clean I didn’t want to touch anything.

    5

    I have been using Molly Maid Services for the last 2+ years. They are very responsive, professional and take great care and pride in their cleaning. They are accommodative and very easy to work with and I am glad I found them.

    5

    The 2 ladies that cleaned my apartment did a great job. They were meticulous in their cleaning and left the apartment cleaner than I could have ever done. Thank You!

    5

    They did a deep clean for me that took care of 4 years of bachelor grime. They were professional, very hard working and simply felt like a new place. I will definitely use them again!