House Cleaning reviews in Buffalo, New York

Brad is polite and friendly. He went above and beyond to accommodate me. He does a GREAT professional job cleaning carpets and VERY affordable. I also didn't have to wait weeks to be scheduled. Thank you Brad!

Great service super nice and very sufficient my carpets look brand new! I couldn’t be happier

Bradley and Justin were super awesome! They were efficient and friendly. The cost was great and way better than other carpet cleaning services in the area. Bradley was super responsive and still reached out even after we had to reschedule because of the storm. I will definitely be using them again.

Brad is a great guy and did a fantastic job installing new carpeting on my stairwell and upper landing. The carpet is fresh, stylish, and cut/stretched perfectly. The dimensions in my place are odd and require specialized work and Brad was able to adapt to the situation and provide a very professional looking product. Brad was also very flexible and able to conform to my schedule. I am left satisfied and would recommend these services to anyone!

Brad and Justin were Phenomenal thank you they did really really well. They were really easy to deal with and when I tell you, they got the job done. They got the job done. I’ll give you guys a five star and I appreciate you and you will be coming back to my house again.

We were fortunate to have found Carpet Star before moving into our new home. Brad, the owner, was easy to reach and was able to book a time that worked for us. He is very knowledgeable and friendly, and really went above and beyond to make sure that our carpets and area rugs were thoroughly clean. I would recommend Brad and Carpet Star to anyone in need of carpet cleaning or new rugs.

Bradley and Justin were amazing! They were both extremely friendly, progressional and efficient. I just purchased a new home, and the carpet had a bunch of wrinkles that I kept tripping over. Bradley and Justin came, stretched the carpet, trimmed the excess and then cleaned the carpet all for an extremely reasonable price. During the process, they would explain what they were doing and why each step was required. I was extremely happy with the results. I’d highly recommend anyone that needs carpet work done to reach out to them!

Brad did an excellent job cleaning my carpets . He was very professional even made me laugh a few times . I will definitely use his service again !

Very punctual, respectful, knowledgeable, thorough, and professional. My area rug & sectional + ottoman looks like new. I would definitely recommend these two gentlemen’s.

Brad is incredible! Came on short notice and crushed it!! Great guy! Super friendly! And just all around perfect job! More than satisfied, will use moving forward!!

Super friendly guys. They got the job done in a timely manner. The price was super reasonable. And on the way out they cleaned the rug near our front door and the welcome mat outside. If your house is anything like mine you're welcome mat probably looks like it's been through some trauma. But now mine looks brand new and that was a super kind gesture to tack on for free. I highly recommend them.

Brad and Justin did a wonderful job restoring and cleaning our carpet, which was previously decimated due to our wonderful cat. They were chill, and really helped out a whole bunch.

Recently used them and had a good experience. The gentleman worked with me on pricing and our house looked great after the service. Thank you!

I just moved to Buffalo and purchased a 6 foot round rug from Facebook marketplace to go under my dining room table. The seller stated the rug was spotless and in excellent condition. It was placed in my trunk. Well when I opened the trunk, immediately I noticed an odor and a bunch of shedding- mind you I do not have any pets; however, I recalled the seller having dogs at home. I knew I could not bring this into my home. I quickly google searched carpet cleaners in Buffalo and came open Brad. He answered my call and provided same day service!!! I was extrmeley pleased because I truly did not to bring the rug into my new apartment. Brad ended up cleaning and deodorizing the rug twice - the second time with no charge. The rug is now under my dining table with no rancid odors and looking brand new. I would highly recommend using his services. Thank you so much Brad 😊

Brad and Justin were amazing! I called, got pricing over the phone and a few days later it was all set- great prices & could not recommend more!

Bradley and is his guy were great. I got awesome work done for a very low price I would recommend these guys

Brad did a great job stretching our carpet to fix where the spikes were showing. Very friendly, professional and knowledgeable. Would highly recommend Brad for any other carpet based request.

Absolute nightmare! The guy came an hour late and dragged his equipment in with dirty boots, and got all of my carpeting filthy with boot prints and then he slammed his equipment into my white walls. When I told him to leave, he refused, I literally had to call the police to have him Removed. He was an absolute nightmare.
Our carpets had no marks on them before this guy came in with filthy boots, and proceeded to make my house a disaster.
I’m not sure what fake reviews are written here but I would stay away from these folks. Absolute horrible.

Brad was here on Monday to restretch a carpet following a new tile floor install. His work was outstanding! He heard we were going to have our carpet cleaned and beat the price of a competitor. Came back Thursday and he & Justin did an awesome job on our high-traffic family room. While here, my neighbor came over and they cleaned her area rug.
These guys are great and have earned me as a repeat customer. You won’t be sorry for choosing them.

Brad the owner of Carpet Star is absolutely fantastic and his work is amazing. He aims to please and does just that. You will be totally pleased. 🏆

I was debating on leaving a review, but I dont want others to get ripped off like I did.
The guys came out last week to restretch my carpet. The work looks good, but I only plan on staying here another 2 years or so.
They were here 3 hours (no big deal), and at the end I asked what the final price was. He charged me $250 more than what I was quoted when I called to make the appointment. He gave me all sorts of reasons for why it was that much (had to pay his guy, the long drive, etc). Newsflash, Im not dumb. I know how a business works. He then tells me that Alden is outside of his coverage area. Why didn't he tell me that 2 weeks before when I made the appointment? It also seemed as if one guy was doing the work while the owner "supervised" (they wouldn't have been here 3 hours if he would have pitched in). Plus I had to hear all about his kids hockey teams while I was trying to work. Just because Im working from home does not mean Im not working.
I paid to get him out of my house, but I will never recommend this rip off artist to anyone. I find it hard to believe he hasn't done this to anyone else.