HVAC reviews in Cold Spring, New York

Very knowledgeable about my steam boiler and were able to make necessary repairs to get it running efficiently. It was a very good experience overall.

Highly recommend the service membership.

Anthony did a very thorough job of performing our semi-annual furnace maintenance. He provided a comprehensive report and offered some suggestions regarding possible enhancements to the service and heating system.

Anthony Devenuto:

1. Courteous/Polite? Yes, very much so on both counts
2. Highly knowledgeable and competent---with clear explanations
as to why our central a/c system was having “issues”
3. No one likes spending money but at least this experience had
us spending money for work that had to be done and WAS
done competently and in quite a reasonable time frame

CM is the best. Switched to them almost a year ago and they deliver in every area -- service, quality, punctuality, cost, professionalism. I use them for regular, ongoing service and most recently had to have them replace an antiquated HVAC unit that failed, which they accomplished virtually next day despite busy summer-related schedules and pending heat wave. Bob Monteiro and the CM team are terrific. Highly recommended.

These people are thieves. They installed my furnace and my air conditioner and they still took advantage. The blower on my 14 year old furnace possibly died and the blades were bent. They came in and looked and told me after taking pictures that it would be $1100 and change. I asked for the name of the part and I was told by the technician that the part name and number would definitely be on the receipt. It wasn't and when I called to get this information Susan the dispatcher told me "he doesn't know that!! They tell him " so wait, he's not a plumber? No response. I spent $129.75 for them to tell me that the part I knew was broken,before they got here, was broken? Seriously? You have an incredibly deceitful business practice!! I'm going to complain to anyone and everyone who will listen to me!! So the service guy was a kid with a full beard and pretty big, he knew next to nothing. He kept calling someone for the part information. Why did I need that? Another awesome question is why did I wait ALL DAY FOR THIS GUY?? I really feel completely taken advantage of. Im angry and very cold!! These are terrible people with a terrible business practice. Don't call them no matter what unless you like to be forced into it without lubricant because that's exactly how this feels!!

Addendum: the " technician " cut all of the wires for the blower motor for the fan. The fan was not broken, the blades on the fan were broken. AWESOME!! These are not kosher business dealings!! WOW!! Who does this? Now it's going to cost them!!

My husband spoke with Anthony, no clue who he is, and this guy didn't offer anything to make it up to us or even keep our business. We're going to need a new furnace soon but these bill padders will not be doing it!! They offered to send the tech back to explain? Really? How generous of you but now the wiring in our blower is damaged by you!! Shouldn't you be offering something? You destroyed/damaged our property and you're offering nothing? Good luck Anthony, you're going to need it with such illegal business practices!! We understand that you don't make money repairing furnaces but now you've lost the potential sale of our next system. These are terrible people who don't care that tonight it's going to be in the 20's and we've got small children. It's freezing in my home and theee unscrupulous people like Anthony don't care. They're upset because I posted this.

In summation, they cut the lines, 4 of them, on my blower fan for my furnace. Told me it would cost approximately $1100 to fix, the blower wasn't broken, and now they are doing nothing. No offer to repair, not too sure how much I trust depraved business men anyway. If this isn't bill padding, then I don't know what this is? Regardless, please don't contact them for help. They've actually left us in worse condition than they found us and they charged $129 to break our furnace!! Thank you Comfort Master!! You really know how to help during the holidays!! Did I mention that I'm recovering from surgery? My house being around 40° is just awesome!! Exactly what my now developing pneumonia needed!!

I've been using comfortmaster for about 3 years now. I find that they are very professional . Owner Anthony Devenuto makes sure that you are completely satisfied with the install and follow up service.

I have only been a customer for three years now but I find that the office and field staff are professional, knowledgeable, polite, neat, come on time and explain what they are doing. If there is a problem they fully discuss the options, pros and cons.

Definitely recommend them to all of my neighbors!!

The best company by far! This is a company you can trust, they deliver, unbelievable work ethic, respectful, clean, best price anywhere, experienced and the best is, they know what they are doing! I highly recommend Comfortmaster! I am so happy I found them.

Comfort Masters installed my new furnace several years ago and they have been the example of superior customer service at every point since. Bob Montero is exceptional. He has always made himself available to assist in our furnace needs. He is prompt, professional and is always friendly and respectful. I wish all companies had such professional and ethical business practices as Comfort Masters and Bob Montero

Was able to get same day service, he worked efficiently and quickly and very personable. He explained what he was going to do and why. He was also very patient with me and worked around me while I worked from home. Will highly recommend.

Anthony and has team are excellent at what they do - I highly recommend them. They're trustworthy, efficient AND reliable. We've been a customer of theirs for nearly 18 years now.

The technician was timely, professional, informative and friendly. He took the time to examine the AC unit and explained in simple detail what was wrong. He reviewed several options before beginning the repair helping me to make an informed decision.

These guys are great! Our system got zapped last year during a storm and they were able to replace our entire HVAC within a few days. Also recently fixed our heating system within the day. Thanks!

Our technician was superb. The best, most through evaluation we have ever had.
I believe his name was Dave S. And I would like to request him for all future calls at our home.

Service was excellent! Our technician Mike, was very knowledgeable, explained and answered our questions. He was so helpful and did a great job. We highly recommend Comfortmaster Heating & Cooling Service.

TB

Bob Monteiro was very helpful and answered all my questions regarding my boiler during the yearly maintenance. As a new home owner it was nice knowing I could trust and depend on the people that help keep my house running as efficiently as possible. I highly recommend Bob and the workers at Comfortmaster Heating and Cooling Services.

My husband and I are very happy with the service from comfort masters. They were attentive and responsive to our emergency. Anthony was excellent and he was honest with us. We recommend using them :)

We are truly thankful that we did not sign contracts with other vendors before we had the opportunity to sign with Bob and Comfortmaster. He and Adam were the proverbial life savers for us given the failed boiler issue we were having in one of the coldest Winters in a while. Completely professional, meticulous workmanship with obvious pride, on time and other than eating their lunch right in the boiler room, never stopped working until the job was done. They worked and never left the house because they were prepared and had everything they needed and worked for 13.5 hours straight. We had a complete renovation of our heating system and this was no small task. We have very tight tolerances for space and both men were receptive to my suggestions as to how to properly position the new system in an effort to take full advantage of what space there is.

Bob always made certain I was informed of the progress in this endeavor from before he and I signed contracts, while the boiler was in order and transit and afterward gave us a tutorial and answered all my many questions. We are completely satisfied and highly recommend these two experts and Comfortmaster, inc.

Had yearly maintenance service and Mike did an excellent job. He did the job necessary and tweak a few nuts n bolts. Mike recommended a clean up of the condenser that's not covered under my contract. Highly recommend him.

Our heat pump system, installed by another vendor, failed in January 2015. With temperatures plummeting, we were forced to rely on two fireplaces and some electric radiators for heat. Comfortmaster acted quickly to propose and install a replacement system that relied on burning propane when temperatures dropped below freezing, while using heat pumps for normal range of temperature. Comfortmaster's crew worked long hours in terrible weather to get the new system up and running. Their system also gave us back up in the event of power failures, since our generator lacks the power to drive the heat pumps, but can easily handle the exhaust vents needed for the propane burners, giving us an efficient system, reliable at all temperatures. These guys provide smart and responsive service.

I have been with Comfortmaster on their club plan for many years now, and they consistently provide excellent service at great value. They truly do give you "peace of mind" for your heating and cooling needs! Thanks for the great service!