HVAC reviews in Cold Spring, New York

Adam and helper Larry did an excellent job on installation of new AC/Heat system. Both gentlemen were very neat and clean in their work. They took their time to be sure the job was done correctly. Adam listened to my concerns and took them into account during the installation process. Both men made sure the house (both inside and out) were left cleaned up every night before leaving the job site. It was a pleasure having them work in my home. I would highly recommend Comfort Master for any AC/Heating needs you may have. Job well done!

ComfortMaster provided same day service, technician was prompt, courteous and quickly diagnosed the problem and we had heat back in 15 min. He stayed for 15 minutes after to make sure it was working properly. Best service we have ever had by any company. Will not be using any company other than them.

The entire staff & team at Comfort Master are excellent! As a new home-owner, they explained everything to us and were very patient. We especially appreciate Adam & Bob for their professionalism & expertise...

Anthony, of Comfort Master, designed and installed our heating/cooling system 10 years ago. Anthony and his technicians have been maintaining it ever since. They have more recently replaced our electric hot water heater and installed an all house humidifier. The few problems we have had as our heating/cooing system has aged have been addressed and fixed in a timely and professional manner.
Their goal to make our life "more comfortable" has been accomplished.
Thank you Anthony!

Scheduling with comfortmaster was super easy. I had a few questions regarding my radiant system and they sent someone out at a reasonable price. Adam, the tech, was extremely knowledgeable and loves his job. He explained where I could make my system more efficient and sold me on becoming a member of the loyalty club.

Would we recommend Comfortmaster of Cold Spring to others? The number one concern we had when selecting a heating and cooling services was quality and having the job done according to our specifications. We wanted to deal with the company, not a subcontractor making sure every single detail was taken care of as he would do in his own home. Installation was professional done by Adam E. and the rooms were left in clean condition. Adam has knowledge of the product and took great care to explain it in easy terms. When we need to have our unit service we have requested Adam as our technician as he is dedicated and committed to achieve perfection in the work he does. We did have a couple of issues (building permits) and after contacting Anthony (owner) we were able to get satisfaction. The A/C unit is quite, the house is very comfortable and we are satisfied with the transformation from the noisy inefficient window units.
Rudy @ Ali

Our heat went out one night, and a friend recommended Comfort Masters. I called them that evening, and got a call back a little later. While they were willing to come out that night, another friend recommended another plumber, and he had already arrived to our home by the time Comfort Masters called back (it all happened very quickly). The plumber identified the problem, and the next morning tried to get the part, but could not. He knew I'd called Comfort Masters, and recommended that I call them back, hoping that the part may be on one of their trucks. As a plumber, he liked Comfort Masters. So I followed his recommendation, and Comfort Masters was at our house soon after. They did have the part on their truck, and fixed the problem. We had heat that day. We were kept informed of everything, and I appreciated the way they educated us in how the boiler works, and why it failed. Thank you, Comfort Masters.

I highly recommend Comfortmaster. They are prompt, courteous, knowledgeable and they totally stand behind their products and services. Whether you deal with the office staff, the technicians or the owner, Anthony, you will not find a better group of professionals to service your heating and air conditioning needs.

The Comfortmaster team was wonderful. From my first phone call through the final goodbye everyone was professional and friendly. The service I received during the service visit was refreshing - knowledgeable, helpful and personable. Im very happy with my service and fully recommend Comfortmaster.

Comfortmaster came highly recommended and did not disappoint. I scheduled a repair call online, was called back to make an appointment shortly afterwards. A knowledgeable service technician came on time, was professional, competently performed the repair and all at a reasonable price.

Everyone was kind and helpful. I give the company a big 5 stars. We have had Comfortmaster for 14 years and we have always were very satisfied.
Bob explained everything and went out of his way to help. Thank you all.

Mike and Anthony did a wonderful job servicing my new machine. I cannot thank them enough for all the time and effort on their part. You get 5 gold star for all you do. Thanks again. Mary heubel

We’ve used ComfortMaster for the 13 years we’ve lived in Beacon. They’ve always been responsive, friendly and dependable. When it came time to replace our system, Bob walked us through the options and worked with us to find a reasonable, efficient system that saved us money in the long run. Highly recommended!

Professional throughout! They were timely with stopping by for an assessment, following up with an estimate, and scheduling the installation of my new boiler. The crew was friendly and polite. The installation took a day and a half, but they worked extra on the first day to make sure that I had heat in the house overnight -- much appreciated!

Anthony and his company are always right on point with the service of my boiler. Comfort Master is always on time for their appointment, they explain everything before starting work and they give me my options. And the work is always done right the first time. I highly recommend Comfort Master for all your heating and air conditioning needs!

I couldn't be more pleased with the service from Comfortmaster. With timely responses and knowledgeable conversations with Sue, it was a totally enjoyable process to set up the purchase and installation of our new AC system. Regarding the installation crew, they were professional, punctual, courteous, and completely thorough in inspecting and insuring the new system's working components before they left. And they left the house in immaculate condition. If you need AC service, you can't go wrong with Comfortmaster.

I was extremely pleased with Comfortmaster. Bob gave me the information I needed in making the best decision on replacing my AC & Heating system. He carefully explained the different options I could choose from and this helped greatly in my decision making. The technicians who came to install the systems were very courteous to us and were very clean and neat with all the work they performed. I would highly recommend Comfortmaster and I'm happy to say I am one of their newest customers.

Comfortmaster is always excellent. They have helped us out many times in the past and are always communicative and we never feel they are trying to sell us fixes or parts we don't need. Bob and Anthony in particular are really good guys. Anthony just went above and beyond a few weeks ago by crawling under the house in very tight quarters through cobwebs (and who know what else?) to discover and fix a problem for us. Wow.

We've been with comfort Master for about 8 years, they have been very accommodating and very kind. When we've had an issue the owner of the company has been instrumental in being extremely just and fair. We've also had a service contract that has never increased. They promised it would never be increased and for a little over 8 years they've kept that promise. They do the up keep of our furnace and central AC, they are are to be trusted and have always been considerate when entering our home. They wear shoe booties so as not to track outside debris into our wood floors. I recommend them highly. Their prices are extremely reasonable and much lower than the competition, actually they DESTROY the competition. I cannot imagine anyone else I'd want to use. Comfort Master live up to their name "MASTER " we're extremely lucky, and we can thank sears for that, when they procrastinated and dragged their feet when we first began to shop around for a new furnace and AC unit. We're very happy with Anthony and his company. You can't find anyone or any company better than Comfort Master.

Dia T

We've been with this company for over 10 years. They are always On time and never leave a mess. Very good rapport with us. No surprise charges or extra hidden charges. We have been blessed with with Comfort Master. Bob is a godsend with amazing skills and always right in what we need. For comfort look no further than Comfort Master they truly are the masters of their craft.. They're like family to us especially BOB.THANK YOU BOB!

Our old central cooling/heating system stopped working on the Wednesday and Bob was here that afternoon to look at it. Bob was knowledgeable and gave me sound advice! I decided to replace the system (it was over 15yo) and we had our new air conditioning unit in by Friday in time for weekend!

Their customer service was exceptional. The new system was installed efficiently and once they had completed the job they left our house just as it was when they arrived - neat and tidy! I would recommend them to anyone who needs any work done on their cooling/heating units.

Many thanks to the team at Comfort Master.

I have been with Comfort Master a little over 16 years and I would definitely recommend their services. It's always a pleasure and any time I have an issue I get immediate response from Mr Anthony and team. I am grateful to Master JESUS Christ who put this company in my path during my time of need and the quality, care, honesty and good services as well as recommendations provided! Thanks!

Sincerely,

Tracey Owens