HVAC reviews in Eastport, New York

Anthony is a standout - he understands his HVAC work inside out, but what really impresses is how well he cares for his customers, and his ability to listen and address their concerns in a genuinely calming way.

Our technician, Jesus, was extremely knowledgeable and professional, fully understanding our system's intricacies and completing the work with attention to detail.

Marcel showed up on time, did the inspection and tests quickly, and he was spot on. The whole experience with him and Hamptons Air was top-notch.

Our experience with this service was outstanding during a particularly challenging heatwave. The technicians were exceptional, with Felipe and Maynor standing out as truly impressive. They put in an extraordinary 10-hour shift in extremely hot conditions to get our heating system up and running again. Their professionalism, work ethic, and friendly demeanor remained unwavering throughout. If you need reliable, dedicated, and skilled HVAC help, these guys are the ones to call – they genuinely delivered outstanding results.

Josh was top-notch - thorough and patient. We've used Hamptons Air before, and they consistently deliver. Ask for Josh specifically; he's an exceptional tech who knows his stuff and makes the experience easy.

Marcel returned after noticing excessive condensation in our old system, which was causing water to accumulate below the vent. A small leak was also present. Marcel evaluated the problem and attempted a solution, but it persisted. Upon subsequent visits, Marcel tackled the issue without charge and successfully resolved the issue. His professionalism and attention to detail are notable, providing fair service that we appreciate.

Excellent service from start to finish. Rob was extremely courteous and knowledgeable, taking the time to explain each aspect of the work and addressing another concern I had. His professionalism is top-notch, making me confident in recommending this company to others.

Hamptons Air Heating and Air Conditioning is exceptional. They responded promptly and dispatched a technician to investigate my Mitsubishi mini split system without delay. The job was thoroughly done, from diagnosis to repair and re-commissioning after a compressor replacement. Their technicians are courteous, knowledgeable, and respectful. They answered all my questions clearly and explained everything in a professional manner. I've been unlucky finding reliable contractors lately, but these guys won me over. I'm confident I'll use them again if needed.

Jesus from Hampton Air consistently delivers quality work. Amy handled our scheduling needs efficiently. The team promptly identified and resolved the issue, awaiting a replacement part for a lasting fix. Their services have earned our loyalty for future HVAC and heating projects.

Our technician, Anthony Amaguay from the Hamptons team, was friendly and courteous. He efficiently fixed our issue without hassle. We appreciate his professionalism and would recommend him.

Here is a rewritten version of the customer review:

This company gets 5 stars from me, hands down. From the moment I called, they were top-notch.
Their rep, Frank, arrived at my place on the same day and walked me through everything. Within just a couple of days, he sent over a detailed proposal that broke down the whole system and pricing - a far more accurate estimate than what other big companies gave me.
We scheduled an installation date and they showed up right on time. The job was done quickly and professionally. I highly recommend them to anyone looking for a reliable service. Thanks again!

This technician exceeded expectations - if I could, I'd give him more than 5 stars! Jesus performed a regular service on my heating unit, taking the time to thoroughly inspect all areas of both units, including my failing AC. His evaluation was spot on. Jesus is a consummate professional - friendly, efficient, and an expert in his field. He's genuinely invested in getting it right, which is why I'm extremely pleased with the service he provided.

Mr. Dominguez showed up on schedule, explaining the issue with my old AC system in detail. He was optimistic about fixing it but ultimately couldn't due to its age - over 15 years. Despite this, he was upfront and transparent about his limitations. I appreciated his professionalism and honesty. His suggestion that a new system is needed seems sound. I'm confident in choosing Hamptons Air Heating & Air Conditioning for future work.

Our HVAC issues were major - almost no air flow and huge temperature differences between floors. The technician (Jesus D.) quickly diagnosed the problem: a poorly installed return duct that had collapsed. He replaced it and reinforced it to prevent future issues. To be sure, he also checked the compressor, refrigerant levels, etc. We've only been there an hour and the improvement is noticeable already - better airflow and temperatures seem more stable between floors. For now, we're extremely pleased with the service.

Fixed the issues right away. The service manager stepped in, resolved the problem personally after hours when he found out about it, showing a strong sense of urgency. He verified the issue promptly. Today's visit to address the recommended work went smoothly. Hopefully, this fixes everything now.

I'm extremely satisfied with the service provided by this company. The technician arrived on time, demonstrated expertise in cleaning our mini split AC units, and thoroughly explained the process. The final result was impressive - the house was spotless. I'll be using them again without hesitation.

I've been a loyal customer for four years and feel like part of the family due to their dedication as my seasonal provider. The staff, particularly Dawn or Amy on phone duty, consistently demonstrate expertise. Technicians are well-trained, professional, and considerate. Attention to detail is paramount here, reflecting the company's philosophy from owner Junior. Their commitment is evident in every interaction.

I recently had Hamptons Air visit my home for a routine check-up, and Marcelle did an excellent job. He was extremely professional, polite, and provided a detailed walkthrough of his findings, even sharing photos he'd taken during the inspection. Every interaction I've had with Hamptons Air has been stress-free. I'm thoroughly impressed with their service and highly recommend them for all HVAC needs.

I've had fantastic experiences with Hamptons Air, especially with their recent cleaning service. The technician's attention to detail and care were impressive, particularly with 6 split units. He demonstrated expertise and patience, delivering excellent results that have my units looking great for the upcoming season. I highly recommend this service.

This company exceeds all expectations, hands down. The technician is exceptional, displaying a deep understanding of their craft. Their dedication to ensuring work is done correctly is commendable. Unlike some others, they don't leave until satisfied, taking pride in their craftsmanship and genuinely wanting to ensure the job is completed right.

I recently had a new heat pump system installed and while I'm still waiting to see how it performs over time, the initial process was incredibly smooth. Frank, Roy, and their team were top-notch - friendly, efficient, and courteous. They treated my home with respect and kept me informed every step of the way. Compared to other quotes I received, Hamptons Air was pricier, but in hindsight, it's clear that quality comes at a cost. Fortunately, their service far exceeded expectations, making my decision to choose them a straightforward one.