Plumbing reviews in Farmingdale, New York

Jeffrey was incredibly professional, knowledgeable, and reliable when he helped us clean out our sewer trap. He arrived on time, explained everything clearly, and got the job done quickly and efficiently.
I highly recommend Jeffrey from Roto-Rooter to anyone who needs plumbing or sewer work done—you won’t be disappointed.

I have no idea who are giving these reviews. I would not be surprised if most are from this company. The person that they send to check out your sewer is mainly a sales person that gives you a high price. And then they add some bogus enzyme bottle for a $100 to your bill while you never asked for it. Then they give you a "free" service where another salesman comes back to snake a camera down your sewer system...just so they can find flaws and use scare tactics so you pay thousands of dollars to do the job. Stay away...#crooks

UPDATE: You try to make a complaint...they pretend they are interested in hearing and resolving the issue. And all they do is have the same lame Office Manager from Farmingdale call you again and just get no where. There are afraid to have you speak to a Supervisor outside of the Farmingdale office... because this offices are crooks and they know it. When you hire a plumber, you want a plumber, not some slimy sales person overcharging you and sneaking in items that you never even approve of. They want to get paid first then do a crappy, rush job. They are salesman, and try to take advantage of your situation. Go hire a real local plumber!!! Not Roto Rooter, especially not the Farmindale NY office

On 12/23/25, Invoice #24797562 (paid $163.12), a man from your company was dispatched to repair a leak under the kitchen faucet. He diagnosed that the elbow was leaking in 2 places and sealed the leaks.
On 1/11/26, Invoice #24831128 (paid $628.23), the same man diagnosed that the basket was leaking and replaced it with a new one. When I questioned on 12/23/25 if the basket was leaking, he replied no.
On 1/12/26 at 7AM, there was a leak in the same areas where your man diagnosed and repaired.
The repairs for both days by your plumber came to a total charge of $791.35.
We weren't able to use the faucet, the sink, nor the dishwasher because of these leaks for two whole days (1/13/26 through 1/15/26)
Called another plumbing service that came on Wednesday, 1/15/26, to service the same leaks repaired by your company. The plumber diagnosed that the elbow in 2 places wasn't sealed and was leaking badly. He sealed it. He examined the basket that was replaced and found that it wasn't tightened properly and was leaking. The man tightened the basket and removed the excess sealant until no leakage was found. On 1/16/26 the owner of the company that came on 1/15/26 called to check on the work and inquired if everything was done satisfactory and if I was still having issues from the work his employee performed. I replied to the owner that his plumber fixed the leak and no problems. The owner replied that if I still had an issue to call H-I-M directly and he wouldn't charge me for the call.
Today, Monday 2/2/26 I have no leaks!
I do not recommend your service! I've learned my lesson.
To viewers who read this, call a real plumber!!!

Treyvon was amazing! He showed up on time, explained everything about my plumbing system in a way I could actually understand, and did a clean, professional job. I learned things I never knew about my own house. Highly recommend him!

I had an excellent experience with Treyvon the plumber. He arrived right on time, diagnosed the problem quickly, and broke everything down for me in great detail so I fully understood what was wrong and how it would be fixed. He worked neatly, efficiently, and treated my home with respect. I feel confident in the work he did and will absolutely call him again.

Connor from Roto Rooter in Farmingdale is your guy. He fixed our plumbing issue quickly and took the time to explain each step so we understood what he was doing and why. He was courteous, professional, and respectful of our home. I would call him again without hesitation.

We were having problems with our toilet bowl. It didn't seen clogged but the water wasn't filling up after each flush and the tank was almost dry. It was a progressive thing and something we kept putting off until one day we couldn't.
We've used local plumbers before for various other work but none we would ask to come back. Plumbing work is expensive. Labor intensive, dirty, messy work. These other plumbers left huge messes and large service bills.
So we decided to go with a commercial brand we recognized and there would be a certain amount of accountability.
We did not regret our decision. Not only was Chris62 very professional but he was quick and neat and explained every option and every reason. The innards of the tank needed to be replaced. We knew it. The part was not expensive. It was the labor. He showed me where the issue was and why. Said these parts only last about 5 years. He did snake the bowl to clear it of any debris. Checked the pipework. He saw the work done by the other plumbers and showed me what still needed to be done. But this day for this job his price was extremely reasonable when compared to the others before him. His work came with a 6 month call back , if needed and a fully written out receipt of the services he did that day. Professional, courteous, friendly and an offer to come back to address the other work we need when we are ready.
People shy away from calling a company thinking that a plumber recommended by someone else or through FB will be cheaper.
In our experience this was not the case at all. Roto Rooter was the right call for this job and we will use again the next time we need plumbing work done. Ask for Chris62. His experience and professionalism are aces in my book. Highly recommended!!

I have a house built in the 1960s with cast iron piping under the basement slab. The kitchen sink started to back up (again) so I called roto rooter to have it snaked. The technician Peter was absolutely fantastic. He couldn’t snake it and when he bent the tip of the snake it made a gritty sound like sand was in it. He told me something was structurally wrong with the pipe. He was right.

He came back the next day with his colleague Chris. I was super nervous because they had to jackhammer beneath the slab and find the corroded pipe. They found it quickly with minimal damage to the floor and fixed it perfectly. I’m so grateful to both Peter and Chris for getting this done so professionally and putting my mind at ease. Could not have gone any better! Highly recommend this company for any and all clogs/repairs.

Great company ! Let me know every moment of the arrival of technician. Fast and reliable. Took care of our drains and leaking pipe.

Suffolk plumbing responded very quickly to our call regarding a leaky kitchen sink. The plumber came, replaced parts, cleaned the area and left all in one hours time. We were very pleased with the service.

He was great. He was kind, informative and very knowledgeable. I am giving them 10 stars if I could. They are an amazing company

I am very happy someone recommended this company to me. They arrived promptly to do the estimate, figured out a plan, explained what needed to happen, calmed me down, showed up promptly and prepared to do everything, did a good job and were meticulous cleaning up. Thanks guys!

Suffolk Plumbing could not do the LendBen but they broke my ceiling. City wide Plumbing did it in one visit in about 4 1/2 hours. Citi did the job by breaking open a few tiles around the potty to pull it out. They did not break the ceiling or the like. Knowing what to do vs thinking that you probably know what to do are two different scenarios. Hire the guy who is confident from the word go. In my case Suffolk Plumbing was not a good fit despite its many other positive traits like showing up on time, being personable.
Suffolk Plumbing solicited my review on Google so I am obliging them. I would never use Suffolk Plumbing.

Chandra Anand CPA

Suffolk Plumbing was an excellent choice in all aspects of the situation. They scheduled promptly, arrived timely & performed with competence & professionalism.
Noticed a leak from the 2nd floor main drain pipe through to the basement. Plumber arrived & from the first floor garage level needed to open the wall to expose the hole in the pipe. However, there was significant mold in the sheet rock & insulation. This mold needed to be addressed before further work could be done. They plugged the pipe as an interim fix, which allowed us to use in the interim the upstairs facilities.
They recommended a mold restoration company who in turn recommended an air quality test company. Both turned out to be excellent recommendations.
When the mold work was completed & testing done Suffolk was called. Again immediate scheduling & timely arrival. Leaking pipe was fixed. They knew what to do & competently completed the work.
Again, excellent choice. I would use Suffolk Plumbing again & recommend them in a heartbeat.

My husband and I were extremely satisfied with the service and professionalism. Thank you so much for all of your help with this matter. If there are ever any other plumbing issues, I will not hesitate to contact Suffolk Plumbing.

I have used Suffolk Plumbing a few times. I have a home repair warranty and the warranty people sent Suffolk Plumbing the first I called. Now I request Suffolk Plumbing whenever I need work done. They do quality work and are very friendly and professional. They come quickly and get it right the first time.

Suffolk Plumbing replaced a leaking drain pipe in my shower. They arrived at my house promptly. Robert the technician was polite, knowledgeable and thorough in completing the repair. He made sure to clean up the area that he had worked in.
I would highly recommend Suffolk Plumbing in the future.

Thank God for Pablo from suffolk plumbing. No one would come on Sunday mother's day.what a miracle to have such a wonderful person help us with the sewer back up.he was professional, courteous and hard working. I will never call anyone else. God bless you all and thank you so much. Mrs v

The folks at Suffolk were responsive, professional and reasonably-priced. I intend to use them again the next time I have a plumbing problem. Highly recommended!

Suffolk Plumbing are truly life savers! The many times they've been dispatched to our home for emergency calls over the 13years we've owned this home and successfully fixed issues....priceless!! I want to highlight one specific emergency toilet clog on the day we were to fly to Italy for vacation. Our flight was a few hours way so they made special accommodations so that their plumber could get here with enough time....They came through as usual!! Many thanks again Suffolk Plumbing.
The Samy family

Pablo Collado Is awesome ! He’s a very knowledgeable plumber with a great personality and attitude . He is extremely professional and so is this company . They are diligent and filled with information and recommendations should you need any for additional work.

I am grateful.

Thank you guys for awesome service year after year for any type of call or emergency!