Reviews of local pros in Flushing, New York

VCS and Virgil exceeded expectations with exceptional responsiveness, professionalism, and expertise - a solid choice for future work.

I've been working with this company for a long time and it's consistently shown that it can be counted on - every year without fail. Their expertise in heating and cooling systems is top-notch.

I've been working with VCS Mechanical for over 10 years and consistently bring them into my new hotel properties. They deliver quality work on HVAC and refrigeration equipment, provide reliable communication, and offer fair pricing. Their services meet my expectations every time. If someone is looking for a reputable HVAC/Refrigeration company, I highly recommend them. I'm confident they're still serving other hotels in the industry, as I've had a long-standing relationship with them.

VCS did a great job installing an HVAC system in my unit, with a professional setup from start to finish. Their team was efficient, knowledgeable, and courteous, making the process hassle-free. They also follow up promptly if you need assistance - I'd definitely recommend VCS for reliable mechanical work.

Virgil and his team consistently deliver a high level of service, being prompt, professional, and responsive. I've found their experience working on design projects invaluable, providing expert guidance on local vendors, transparent pricing, and thorough shop drawings.
Their installers are skilled at navigating complex site conditions with care. What impresses me most is their ability to anticipate and resolve issues before they become major problems.
Throughout my experience, I've had the opportunity to work with numerous mechanical contractors in NYC, but VCS stands out as a reliable choice for any renovation project.

Excellent job from start to finish, can't ask for more.

One of the few companies I've dealt with that's consistently easy and hassle-free.

These guys are a total nightmare, I've had to put up with them for five years now and they just keep taking your money without delivering anything.

Terrible experience with this company, overcharged and incompetent staff who seem to know little about their services.

Maspeth's best A/C service provider - consistently dependable, courteous, and professional. I'd wholeheartedly recommend them to anyone seeking AC solutions or maintenance.

I'm very happy with this service provider. Received a new unit 3 weeks after ordering and it was installed on schedule by a courteous and competent technician.

I booked a visit with NorWest and they arrived promptly. The technician diagnosed the issue swiftly and made the repair on the spot. I'm extremely satisfied with their speedy response and fix.

Booked an appointment well in advance, but they cancelled just three hours beforehand. Now I'm left wasting my own time, and I wouldn't recommend giving them a chance.

The driver of the company van was recklessly aggressive, needing to slow down and be more aware of their surroundings - they're essentially driving a mobile advertisement. This has nothing to do with the service itself, but is an issue I'd like to see addressed.

Avoided this company due to terrible customer service from the start, with the representative being dismissive on the phone. When they arrived, they didn't even bother fixing the broken AC unit - just left. The whole experience was a disappointment, and I wouldn't recommend them to anyone else. There are far better options out there that actually care about their customers.

Norwest excelled in service - their owner personally reached out to confirm my satisfaction and express gratitude for my business. Their commitment to customer happiness is impressive, and I'd definitely consider using them again.

The service was top-notch, with regular updates kept me in the loop. When an issue arose with the PTAC unit, the response was just as swift. Overall, I felt well looked after throughout the process - highly recommended.

Highly professional service, always on schedule, exceptional quality, and fair pricing make NorWest a standout choice - I highly endorse their services to everyone.

I'd give the highest rating if allowed. Maureen's team was exceptionally professional, friendly, and efficient. They delivered exactly as promised without any issues - a testament to their excellent service. I highly recommend them.

I got ripped off for nearly $2000 on what was supposed to be a brand-new HVAC system. Two months in, I've already had two issues - the unit wasn't cooling properly and now it's not even working right after a service call. The technician claimed insulation was blocking the condenser fan, but let's be real, they're the ones who installed it in the first place.

The delay between scheduling the service call and actually fixing the problem is ridiculous, especially considering I'm paying top dollar for this thing. It takes seven days to get someone to look at my issue on a hot day like any other. This company is incompetent and completely neglects its customers.

As an active board member here, I plan to make sure that no one else falls victim to their subpar service. I'll be pushing hard to have them blacklisted from this building and will likely steer our members towards a better HVAC sales/service provider instead. What happened to good customer service? If I weren't paying client, they'd be on it in an instant. But as a paying customer, I'm left feeling utterly ignored.

Maureen was fantastic to deal with - extremely responsive and knowledgeable about the equipment. She walked me through potential issues and solutions, making it a really smooth process. Highly recommend their service.