Appliance Repair reviews in Freeport, New York

3.3 based on 130 reviews Back to the listing
    1

    Unprofessional Company, Broke my refrigerator and is leading me on. After 8 phone conversations, I still cannot get them to come back and fix what they broke. I paid in full and now they are unresponsive. Do not use this company for your repairs!!!

    5

    Honestly didn't expect a simple repair to solve it., but my Maytag fridge just needed a sensor replaced. Super relieve I didn't waste money on a replacement.

    3

    Expensive. But he fixed the problem. $650 to replace the computer in my General Electric fridge. The part is $250. I should have told the gentleman to go kick rocks after he diagnosed the problem and only pay him for the visit and just did it myself.

    1

    Lied about the price of the replacement part was told $80 part cost $250.

    They'll rip you off please shop around!

    1

    This is not a trusty company they sent their agent KEN to fix my Viking Oven , he presented himself as knowlegable service man after charging me over $1600.00 , he could not put back oven door and he drilled the door and damaged the expensive oven for good now the door does not close at all .
    I called the office very RUDE woman by name of SHAROL did not want to hear my complain
    using this company is the biggest mistake any one can make .
    I am going to take legal action against them .

    5

    Dean has been to our house several times helping us keep our 23 year old Sub-Zero running. He’s been very reliable and professional. He’s even cleaned up messes left by other repair company’s shoddy work. Would recommend.

    5

    Very professional!! I was able to schedule my appointment without having to wait all day. Jay was here on time and did a great job. I would highly recommend.

    1

    This service appliance company does not know what they are doing. Last year they installed the wrong part in my Whirlpool refrigerator. They also changed a different part, and I am having the same trouble as before. When I called their service manager, he told me it was the correct part.

    5

    I read all of these reviews and had to shake my head . I usually don't leave reviews But the technician that came for my sub zero was extremely knowledgeable and very professional.
    I believe his name is Jay . He repaired my sub zero and the cost was low . I had two other companies come that couldn't repair it and that's when a family member gave me Speedy's #. I'll use them now for all my appliances. Its unfortunate that people only write bad reviews if things didn't go their way . More customers should review companies when they had a good experience.

    1

    This company is an ABSOLUTE SCAM!!!
    BEWARE... the repairman (Carmine) came to our house , told us how great he was " 25 years in the business" etc. He told us he had to order parts and would get back to us within 2 days. He took $125 and left. Well, after 4 weeks and countless phone calls I was told they cant get the parts and I should call the manufacturer and was hung up on. If there was a way to give a nenegative star I would. TOTAL SCAM OPERATION.

    1

    Do not use these people they are robbing people. Less than a month ago Guy came to replace the control panel for my refrigerator. Charge me $400, the refrigerator got worst. Calling for weeks now and no one shows up. Don’t even believe the part was change. So angry that they are robbing people in a time like this.

    2

    Did not show up to an appointment. Unorganized office with no apology

    1

    We had a tech come over to fix our fridge and he did. It worked for exactly 2 weeks and then stopped working again. He mentioned there is 1 year warrenty on parts and 30 days on labor. I keep calling the company and either they hang up or say yes he'll come to you today and take a look. But Sal or Guy never comes and takes a look. Theyve been stringing me on for 1 week now. After reading the reviews of other people going through the same thing as i am i can confirm they are scammers just stealing people's money. Do they even use real parts to fix the problem? Are these people even certified?

    1

    The technician was professional, courteous and on time. No issues with the service rendered. However, the part for my SubZero was about $15-35. They charged over $350 per (I needed two). To be fair, they told me the price before the work began and I had to say yes because I needed the Subzero to be in working condition before I went on a business trip. Otherwise, I would have done it myself.

    I'm not against companies turning a profit. I understand about disti's that are part of the delivery chain, mark ups etc. But 10X differential?

    They lost a customer for life. I guess I should have read the reviews on here and Yelp.

    1

    I would not recommend hiring this company, total rip off. Oh and Unprofessional workers at its best. Guy never came back to fix the problem with my ice maker even though I called him and the office numerous of times. The refrigerator is still leaking. They give you a warranty with no intention to come back if the problem isn’t rectified with your appliance. BEWARE of this company !!!!

    1

    I wish to give them less than 1 star. Because they deserve nothing but my true experience, which I'm going to share now. Any positive review about this company is Fake, Paid, or from family and friends. The technician name " Guy " showed up refilled Gas in Fridge and charged $653.25 CASH WITH 1 YEAR WARRANTY. Fridge got worst after few days and keep calling them for a week now. Nobody is responding. This company is HUGE FROUD ,ROBBERS AND SCAMMERS. DO NOT GIVE THEM CALL AND SAVE YOUR MONEY PLUS TIME.

    5

    Had trouble with my Viking refrigerator not freezing properly. This issue was fixed in under an hour. Service was smooth and easy.

    5

    Great customer service, called late one night, came next day, service technician Matt was professional, honest,called before and even got here early. My husband was impressed, and that doesn't happen often. I would use them again.

    5

    Called for service. Received a response immediately. Arrived the same day. Diagnosed the problem with refrigerator (super surge of electric into house due to transformer outside). Ordered the part. Came back in a couple days installed the part and all is good.
    Ryan was the technician and was extremely knowledgable and efficient.
    I would definitely recommend for appliance diagnosis and repair.
    Elaine H.

    5

    Honestly didn’t expect a simple repair to solve it, but my Maytag fridge just needed a sensor replaced. Super relieved I didn’t waste money on a replacement.

    1

    Guy was the tech that came to repair our refrigerator . He will make an appointment but will not keep it or call to cancel. No show Guy promise to come back the next day. At 5:30 when he had not arrived I called the office was told he will be coming on Wednesday between 1 and 3. On Wednesday
    at 5:30 I called to find out if he was still coming . He rescheduled and would be coming on Thursday between 10 am to 1 pm. Thursday Guy showed up after 6 pm. No call to notify me he was delayed.
    He replaced the compressor but said he would be back to replace the light bulb for the freezer. Have not seen or heard from anyone from speedy. The should change their name to delay and disappoint
    appliance repair. Would not recommend .Would not use there service again.