Constraction reviews in Henrietta, New York

Affordable and good quality. With a lifetime warranty, no worries! I'm happy with Window World

Had this guy come over,what a hassle to just email that quote.First,said that the email didn't go through.Then left him a message.Then had to email him and let him know how unprofessional he is,just trying to play the game.Keep your quote we were better off.BAhhh!

They took a deposit from us months ago and now they ghosted us. If you check out Yelp this is a scam they seem to pull with a lot of customers.

Good luck getting ahold of Kristine Milks. Never responds to calls or texts. Wasted my time.

Everything went well...

Never returned phone call regarding window problem on their install. The warranty was a mere figment of imagination.

The WORST customer service I've ever dealt with. No followup... I have to call weekly and just hear more runaround. I have been waiting for my windows for almost 9 months ! GO SOMEWHERE ELSE

We had to pick up a replacement window pane because the one the installed 2 years ago was defective. The associate at the store was very friendly

Wasted an hour of my time doing an estimate all to never get a price, and the office doesn't answer the phone. If this is how you treat potential customers I'm scared of what you do to people who have given you money down, or need service after the sale

SCAM ALERT. I was given a quote. I signed a contract and paid half. It's been six months and they aren't answering my calls. Stealing from hard working families.

They were wonderful. Very thorough and cleaned up after themselves.

I had 4 windows installed today. My installer Carmen was very professional and did an excellent job. I am very happy with the windows and my installer Carmen. Thank you Carmen.

I had Window World replace almost all my windows. Their prices are unbeatable and the product is top notch. The salesman and installer were also excellent

Their TV ad is misleading and deceptive. Notice how his weight is shifted and his stance is shifted when standing on the prearranged window, the window with the cross members built into it.
This TV ad is pure trickery meant to fool the public. If this company will fool us on TV why should I believe their products are any better.
For me their TV ad equals a NO purchase from these clowns!!

Called about their tv commercial advertisement “8 windows for $58 a month”
The lady was really unprofessional when I told her where we lived “oh we CANT go that far for that small of a job”
Are you freaking serious that small of a job for 8 windows, what the heck do you consider a big job then a whole dang house!!!!
Don’t advertise something if you expect people to want way more done than your ad states and if you DONT travel then you better advertise that on your website and commercial !!!
VERY POOR CUSTOMER SERICE

My mom had windows replaced in 2013, I needed someone to come out and look to see why air is coming in, I was told it would be a $49 charge to take a look. I am appalled that there is no guarantee still in place.

SCAM! They took half of the money for windows which should have been done by now 6 months ago, they’ve had the windows for three months in their warehouse now one excuse after another. I Call weekly as my whole house need to be replaced and this weeks excuse is the subs have a broken tool and it on order for two more weeks. WHAT? Subs don’t have replacement tools, that is a lie. Every week is a different problem and excuse with them. Now no money back and no windows. Go with any other window installer. Don’t believe sales person, don’t believe lies from their office, don’t use this company. I have filed a complaint with licensing board in NY and AG. Pay extra for another contractor so at least you won’t be out thousands of dollars.

a lady shows up from ww of rochester with no information at all. she walks around the house and says she’ll send and estimate. 8 days and counting and after calls and emails to that office still nothing. apparently it’s a sign of the times where some still get paid for not doing their job. i wouldn’t recommend this particular company

Great service, Carmen and Luis were very courteous and polite. The installation and clean up was excellent, fast and efficient. Definitely would recommend for window installations, quality and good price. Thank you!

Windows have been excellent for years and now that there was a problem with one, they immediately replaced it! They have integrity!

Love our windows! Bought ten about a year and a half ago and havent had any issues. Just ordered the rest for the upstairs. Also, to the guy that claims the ad is deceptive.....did you notice that he's not standing on a flat surface? It's a window dude