Constraction reviews in Henrietta, New York

Five doors. Two windows. Five weeks of installation, still incomplete, due to numerous issues:
-wrong measurements for two doors taken twice and wrong both times- doors were forced to work
-one of two windows doesn’t open/close properly
- two doors were installed in wrong openings resulting in the doors opening the wrong way into the room
-interior door trim on one door too short on do opening and gaps filled with silicone to make it work and not installed at all on four other doors
-had to ask more than once to shim the door thresholds so the didn’t flex and bend when stepping on them
- can see outside light on two doors
-outdoor wrap still isn’t done
-the door handsets and deadbolts aren’t even the right color and we don’t even care anymore because we are this close to asking for the doors and windows to be removed so I can board up the openings and call Rochester Colonial back out.

Had a good experience one with this company out of Buffalo and took a chance with the Rochester team.

Repeat no call/no shows and excuses
Next to zero communication

Job started 1/19/2026 and no end in sight.

Update: a few doors are out of alignment and the deadbolts don’t lock.

Door doesn’t have a proper reveal at trim and door strike hitting trim.