HVAC reviews in Jamaica, New York
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I reached out to repair services for a replacement of my outdated heating system component. The representative responded promptly and efficiently. The technician arrived on schedule and performed the work with professionalism and courtesy, taking the time to explain how the new device functions. Overall, I'm extremely satisfied with HomeServe's service and would highly recommend them.
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Excellent experience with this home services company. They're quick to respond and get the job done right - the workers are top-notch. Highly recommend their services.
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We've dealt with HomeServe before. They sent someone over on a Wednesday afternoon, and by the next morning, a skilled technician arrived promptly at 8am to fix our boiler – now we're back in working order and the place is cozy again.
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The installation crew was top-notch - four guys showed up and got the job done quickly. They took the time to explain the details, which impressed me given their professionalism. I've been with Homeserve for a while now, so when it came time to replace our furnace, I knew who to call - they didn't disappoint.
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They've been outstanding every time. Long-term customer here - my heating system and hot water both needed attention, and they were consistently reliable and helpful.
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Thanks greatly for the great work done on my place - really appreciated. Will definitely be recommending your team to others.
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Our boiler was leaking, causing concern. After calling HomeServe, they sent a technician to fix it quickly. Very pleased with their service plan and rapid response.
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The technician did an excellent job and we had a pleasant interaction before he finished the work; our boiler is now functioning perfectly.
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The technician did a good job, seemed to know what he was doing, was courteous and explained everything clearly.
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We were left stranded without heat or hot water until the technician arrived, who diagnosed the issue as a faulty circulation pump. He claimed it wasn't under warranty due to plumbing issues, but I pressed for more information and wanted to speak with his supervisor. The technician got defensive, but instead of sticking to his guns, he suddenly produced a new pump from his truck. Despite this, he seemed reluctant to replace the old one. When I reported him to the company, no apology was offered.
In hindsight, it's clear that the technician wasn't interested in fixing the problem. If you're having similar issues with your heating and plumbing, save yourself the hassle and call a local plumber instead. This company has consistently failed to deliver - avoid them at all costs. -
They responded quickly to our emergency needs. The techs were prompt and competent, but the annual maintenance plan really stands out as essential.
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I had Technician Addison from HomeServe service my heating system, and he did a great job identifying the issue - no heat in the house. He arrived on time, explained everything clearly, and was very professional. Having a yearly contract with this company has proven to be a good decision, providing reliable service like what I recently experienced.
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HomeServe delivered top-notch service when I needed it most - fast response times, clear explanation of the issue, and a prompt resolution.
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The technician was extremely knowledgeable and courteous. His helpfulness made a great impression - if all their staff were as assistive, I'd consider recommending Home Serve without hesitation.
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The installation team put in extra effort, demonstrated good manners and got the job done quickly. While they made a genuine attempt to clean up afterwards, it wasn't necessary given their long working hours.
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The technician, Martin, from Homeserve was very competent in fixing our complex hot water radiator floor heating system, which has multiple pumps and thermostats. He quickly identified the issue and the necessary parts on his first visit, and then resolved it efficiently the next day with no further problems.
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The technician showed up on schedule, which is more than I can say for some of the others. He was pleasant and respectful throughout the visit. Before starting work, he listened to my issues with the previous installation. He headed out to fetch the necessary parts from the van, returned to tackle the job, and eventually fixed the leaky pipe union that had been botched by another technician. The end result met my expectations - it was done right. I stuck around to see how it was done and asked some questions. The tech was knowledgeable and answered me.
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This company provides a sense of security with its technicians' diverse skill sets and approachable demeanor. They're particularly useful for older homes due to their clear communication style, which puts homeowners at ease. I wholeheartedly endorse them to anyone in need of reliable service.
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It's always best to be prepared with a backup plan, as relying solely on luck won't guarantee success when things go wrong. Thankfully, "Home Serve" was there for me when my water heater suddenly stopped working.
Their swift assessment and professional handling of the issue got my life back on track in no time. I appreciate their prompt response and expertise in getting the job done efficiently. -
First-time user of Home Serve. Technician arrived promptly and thoroughly inspected the entire boiler setup, explaining every component with clarity. A very satisfactory visit.
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The technician showed up on time and got the job done fast. Now my place is cozy without freezing. I've had these services before and it was straightforward - no fuss, no extra cost.