Constraction reviews in Mendon, New York

Lux: Kyle and Chad, did a complete bathroom refresh. My husband and I planned to do it as he was in the business, but passed away unexpectedly. A year and a half later I wanted it done but didn’t know how to do it. Not my expertise. I had gotten two quotes and they were insane plus I would not have use of my bathroom for 4-6 weeks. That was not acceptable. Cost was ridiculous and job time was equally bad. One of the contractors did not like my dog and that was a deal breaker. I work with Kyle’s wife and reached out to see if her hubby could help. I know Kyle professionally and adore him. I just didn’t know if he did bathrooms. Kyle reached out and put me in touch with his construction manager Chad. Chad met with me, looked at what I wanted, made suggestions and understood that I work full time and need a functional bathroom. I have a half bath that would work for a day or two but could not be down 4 to 6 weeks. They send me wonderful recommendations. I selected what I wanted and signed off on the work order. So easy and always accommodating. Chad started on a Friday and finished the following Monday. The communication was open and I added a few things that they gladly accommodated. My updated master bath brought tears to my eyes. I worked from home the 2 days Chad was there but would have felt 100% comfortable leaving Chad in my home. Complete and total trust. When was the last time anyone would do that? My only reason for not giving him the keys was I have a large dog, which he completely accommodated and he had enough to do without taking care of my dog.
I have already given Chad another assignment to quote out for me. As I said, so kind, trustworthy and accommodating. Can’t wait to work with both Chad and Kyle again. Thank you both for such a great job. Still can’t believe how beautiful my bath looks and how much you did to help me. You are both a blessing!

Thank you,
Sue

we love lux pool and spa! they handle EVERYTHING when it comes to building your in-ground pool, from installation to landscaping and more!

Exceptional Inground Pool Experience with LUX Pool and Spa
As a hardscape company owner, I’ve worked with many families in Rochester, NY, who have invested in inground pools. Too often, their experience is plagued by poor communication, unexpected costs, and a stressful installation process. However, that’s never the case when working with LUX Pool and Spa.

From the very first consultation, LUX sets a new standard in the industry. Their clients receive a meticulously detailed design of their pool and outdoor space, ensuring a clear vision of the final result. Just as importantly, they provide a transparent, itemized budget upfront, eliminating surprises and costly change orders. Their thoughtful planning and commitment to excellence make the process smooth, stress-free, and enjoyable.

We’ve had the pleasure of collaborating with LUX on multiple projects, and every time, they exceed expectations. If you're considering an inground pool in Rochester, LUX Pool and Spa is the team you can trust to deliver stunning results with integrity and professionalism. Highly recommended!

We are thrilled with our experience with Lux Pool and Spa! We can't say enough about how easy they made the process.Not to mention how the design they gave us matched the finished product exactly and the project finished on budget! We love our Plunge Pool,wish we did this years ago!

Kyle and the team is absolutely at the top of their game. Best pools in Rochester NY. Not only are they the best pools but they think beyond the pool and handle everything from landscaping, fencing, the pool itself, heating the pool, and much more!

Kyle, and his son Will handled our project with the White Glove Service. They went above and beyond when it came to keeping us in the loop and cleaning up after they were complete. The spa/back patio turned out great and we are enjoying the beautiful space they created. Highly Recommend!

Kyle and his team did an amazing job . Design was perfect, the crew was professional, and Kyle made sure all the supplies met his expectations. He was checking in from start to finish! I highly recommend them!

It was a pleasure to work with Kyle and his team in our house. The new retaining wall looks beautiful and blends perfectly with the rest of our yard. Highly recommend them for anyone looking for quality stone landscaping.

Kyle and his crew just completed their second landscaping project for me. I was very pleased with both of them.

Kyle has excellent suggestions and a wonderful ability to understand your goals and then make them happen.

They are easy to have around, very reliable and when they leave everything is immaculate.

I highly recommend Kyle and his crew.

I worked with Kyle from Lux Pool & Spa, and I’ve got to say — he’s hands-down the best I’ve come across. From start to finish, everything about the process was smooth, easy, and honestly enjoyable. Kyle was super easy to work with, always communicative, and really made me feel like the project was in good hands.

He absolutely crushed it on both the pool and all the hardscaping around it. The attention to detail, the layout, the craftsmanship — it all came together perfectly. The backyard looks incredible now, and it’s because Kyle really knows what he’s doing. You can tell he takes a lot of pride in his work, and that kind of quality is hard to find.

What I appreciated most was how stress-free he made the whole thing. No surprises, no drama, just a guy who shows up, gets it done right, and actually cares about the outcome. That’s rare.

I’m already planning to have him back for the next house I’m buying. When you find someone who gets it right like this, you stick with them. If you’re thinking about a pool or redoing your outdoor space, call Kyle. You won’t regret it.

A fantastic transformation from our old backyard to something very enjoyable! Thank you Kyle and team. Here are some before and after shots. Hard to believe this is the same address

Recently, our family made the exciting decision to install an inground pool at our home in Farmington, NY. We had been referred to a reputable local pool company, and we moved forward with purchasing our pool through them. Like many families, we were full of excitement—already imagining pool parties, barbecues, and countless summer memories with friends and family.

But that excitement quickly turned to overwhelm.

To our surprise, the pool company we chose did exactly what they said they would do—install the pool. That’s it. No design. No plan. No next steps. We were left with a massive investment... and no real idea how to bring the rest of our backyard vision to life.

After talking to other pool owners, we found out this was common. We were expected to act as our own general contractor—finding and hiring a designer, electrician, plumber for the gas line, landscaper to fix the yard, mason for the patio, and a fencing contractor to meet code. It felt like we were left to figure it all out on our own.

Thankfully, that’s when we were introduced to Kyle Stevens at Lux Pool & Spa and KDS Design Studios in Mendon, NY.

From the first conversation, everything changed.

Kyle and his team specialize in taking the pain out of the pool-building process. Not only did they step in with a beautiful design, but they also worked directly with our original pool installer—even though he was technically a competitor. They helped properly locate the pool, set the grade, and coordinated all the required trades. Most importantly, they kept us informed, aligned, and confident every step of the way.

What we got was clarity. A clear plan. Clear expectations. And ultimately? They saved us months of stress—and money.

Lux Pool & Spa didn’t just help us finish our pool project—they rescued it. They treated it like it was their own, even though the pool wasn’t purchased through them. Who does that? They do.

If you’re thinking about getting an inground pool—or even if you’ve already started the process—I can’t recommend Lux Pool & Spa highly enough. Don’t make this kind of investment without a real plan and the right people by your side.

Trust me. You want Lux on your team.

Kyle’s attention to detail stands out the most in his projects. His thoughtful designs are curated by understanding homeowners in the very beginning of the project.

As a fellow designer professional, I would recommend Lux Outdoor Living to anyone considering a custom backyard project or cocktail style pool in the Western New York or Finger Lakes region.

It all starts with a 3D design…Kyle and his team set the standard for outdoor living with plenty of experience!

Honestly, short and sweet…no need to look any further.

Kyle at LUX Outdoor Living is the best of the best. From the first call through the entire design process and execution he is there with you every step of the way. His approach is extremely well rounded in regards to professionalism, expertise in the field, respect, communication, accountability, and most importantly transparency throughout the process in explaining the steps so you never feel left in the dark. He has a way of calming your nerves and reassuring you in what could otherwise be a very overwhelming process. He is honest and will express any concerns he might have as he always looks out for his clients’ best interests.

From the minute you hire LUX it feels like you have the best in your corner. Kyle communicates well with any other contractors that may be involved in the project, even if he is working with them for the first time. His communication through his online portal is thoroughly organized and always dependable making everything seamless. (You can find everything there from initial questionnaires, concepts, measurements, site pictures, communications, site surveys etc.) We live in Buffalo, NY while he is stationed out of Rochester and this had no impact on anything, in fact I’m confident you could work with him completely virtually.

Lastly, and mainly, his design skills are unmatched. He truly listens to what you like and are looking for in a design. He puts himself in your shoes to create the best outdoor living atmosphere for you. On top of having insane talent to create something aesthetically amazing and timeless, he understands and has experience in the feasibility/execution aspect such as property permits/easements/variables, understanding grades and pitches, knowing where to put gas lines, or place a pool pumps and filters for best performance, or placing conduits for sprinkler system, etc. No detail is left forgotten.

We are extremely happy with our experience and feel blessed to have found Kyle and work with his company!

Becca

It’s a pleasure to write a review of the work designed by Kyle Stevens of the LUX company. Communication with Kyle was straightforward and the work proceeded in a timely manner. The masons were pleasant and punctual; it took approximately one week for completion, with the exception of one rain day.
The quality of the stoop, steps and walkway speak for themselves. I don’t think work of this expertise is usually found in a suburban neighborhood. The addition of garden beds are to highlight the flagstone walk and give contrast to the greys and browns of the stones.

Great people

Great place to buy Christmas trees and other landscaping products

New great mowing crew. Mike is a true gentleman and dose amazing work. Great company!

Had fantastic help today with Hydrangeas by Nevaeh. She was helpful and educated me beyond what I was hoping for. Such a helpful place.

Mike Wightman is a true professional in the landscaping field and always gives his all. GREAT mowing leader as well!

I was there with my 2 kiddos today. They had a very nice selection to choose from. They helped when I had questions and they took the time to ask me if I needed any help. I'm planning on going back tomorrow with pictures and pick out flowers that will look great with the awesome help of Kim!