HVAC reviews in Middle Village, New York

They're incredibly skilled at helping homeowners choose the right systems for their homes. Their expertise is unmatched, and they clearly know exactly what to do. A must-consider for anyone in need of professional guidance.

The company's team is well-trained and provides good value. The products they offer meet our needs at an affordable price. Their work is reliable and efficient, with no hidden costs. Overall, their professionalism has earned us loyalty from both myself and my customers, who are consistently satisfied. It's a pleasure to do business with them, as they have never let us down in terms of materials or equipment required for our operations.

We were thoroughly let down by this company. Despite hoping they would rise to the occasion each time we needed them, things only got worse with each subsequent attempt to fix our home issues. We've invested a substantial amount in multiple repairs, only to face new problems that far outweighed the previous ones. The lack of reliability and follow-through is staggering.

Their advertising promised a one-year warranty on our recent repair, which was supposed to alleviate our concerns. However, when we encountered another issue just two months later, their response was woefully inadequate. They assured us they'd be there tomorrow, but never showed up. When we followed up with messages and calls, they brushed it off as "busy" and promised a visit in two days – again, which never materialized.

The evidence speaks for itself: the devastating crack caused by one of their repairs, the botched water drain installation that led to catastrophic damage, and the gaping holes left in our siding without warning. The result was not only costly but also left us with water seeping into our home, further exacerbating the problem.

If this company sees these reviews, we implore them to reconsider their stance on refunds for past jobs.

Came to this place a few months ago to pick out a heating and cooling system for my home - totally clueless on what I needed. They took one look at my simple layout drawing and figured out the exact size and zones I required. Got some multiple options from different brands to choose from, which was helpful.

However, upon further research, I saw some dodgy reviews on Google that gave me pause. Turns out this place isn't a traditional installation company - they just supply the units and leave it up to licensed contractors for the actual installation. Lucky for me, I opted for Mitsubishi anyway. So far, everything's working smoothly and I'm really happy with my experience here.