Appliance Repair reviews in New Hyde Park, New York

Hector is very professional and knowledgable

Excellent Experience with Jacob. A true veteran who knows his job.

Had 8-12 window and came at 3 then computers were down and didn’t have part to fix

Bruno is a Nice guy and very friendly

It’s going on 4 months waiting for parts and now I was told they’re still looking for a part and to wait another week to see if they find it! NOT HAPPY WITH THIS NEW CONTRACT

He was a bit grumpy made too many comments

Knowledgeable, efficient and friendly service!

In a world where its hard to find great customer service, today we found it! Highly recommend Sears Home Services!

Alex was fantastic and extremely helpful.

ROMANY the A/C technitian was PROFESSIONAL, KIND, KNOWLEDGEABLE, PATIENCE and RELIABLE!
Thank you for fixing our aircondition!
Thank you for an amazing and fast service!!!
5 stars PLUS!!!

Technician was very competent. Such a pleasure. First time in years. He was from from A1 (third party, not Sears).

It took 2 1/2 months to complete my service request. Diagnosed incorrectly initially. Then refurbished parts were ordered which were unacceptable. Then we received new replacement parts. It felt like a game I wasn’t enjoying.

Hector was great! Friendly. Knowledgeable. Professional. On time. I was pleasantly surprised how great the service call was. Thank you 😊

Thought estimate was ridiculous so declined to have service done.

He worked diligently for hours trying to diagnose the issue that had alluded others.
In addition, the machine was in a spot that made it difficult to accomplish. He returned with an assistant to complete the repair!

It was apparent from the start of his work that Hector correctly diagnosed the issues and paid attention to solving the problems with the washer expeditiously and with care. Thanks

The technician Romany is not qualified for this job. He called it a water pressure problem and the lining of the water heater is torn. Sears has to do better than that with better experienced technicians

This man appeared angry, from the second he walked in the door and appeared to have very little interest in providing me service.
I told him that my burner wasn’t working properly, and he, oddly, laughed at me.
He said he could not fix my cooktop. He then got angry and told me he was going to send the previous service men to look at this. He suddenly left and and slammed my front door on the way out.

Joshua is an Excellent technician. He worked very well and found the issues that need to be attended to. I trust him and appreciate that you sent them to my home.

Hector was efficient, explained everything with patience and clarity, and personable. Cleaned up thoroughly.

I was very pleased with the Sears for my Central AC unit servicing. The A/C control panel was not working and the same was replaced and Control panel is now functional. I would rate the Technician at 5 in the scale of 1 to 5.
Jagdish Handa
78 Lake Dr Manhasset Hills, NY-11040
Sep16, 2024