Appliance Repair reviews in New Hyde Park, New York
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Fast, knew his stuff. Quick diagnosis, quick fix. No mess. Left the area as found. Professional and A1 service.
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1. Two visits, both greatly exceeded reasonable estimat
ed arrival time; not Hector's fault, end of routing.
2. Actual fee doubled average fee, denying customer fix-or-buy decision.
3. Second visit requireed because correct replacement part was unavailable, despite customer having provided timely model and series information. -
Replace my Frigidaire oven ignitor. Technician John is so good. Professional,polite and knowledgeable. Highly recommend.
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If I could give zero stars I would. 7 months and 3 days waiting for dishwasher and your repair service can’t install a dishwasher. Who delivers a dishwasher after 6 months of waiting and doesn’t install it? You are beyond pitiful and your customer service is appalling.
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Collin fixed our thor microwave swiftly in one visit.
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The machine we speak to set up appt doesn't work. It gave the tec the wrong name and address for yesterday's appt. I wasted a half day waiting and the tec was giving the wrong info. You still have my info incorrect. Never will be calling you for service again. What kind of service are you providing. Unbelievable you can not speak to a live agent.
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If there were such excellent people we would not be asking anyone for ratings .
He’s the best -
He was absolutely great! Very professional, knowledgeable and super nice!
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When I encountered a refrigerator hinge problem, KitchenAid Appliance Professionals quickly solved the issue, ensuring that my fridge door closed properly without further issues, keeping my food safe and cold.
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This company was incredible in scheduling. Their technician quickly repaired my refrigerator, which was not freezing today. They repaired it in a very professional way. It was a very pleasant experience with this company from start to finish. Thank you very much!
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I would like for everybody to know that I am so thankful for our technician who repaired our appliance, we are having trouble with our oven for 2 weeks and just after calling them they were able send this incredible technician on the same day and he was able to repair our Oven the next day. I am definetely recommending them to my friends and strangers. Thank you so much! Happy holidays!
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My refrigerator started making strange noises, and I was getting concerned. I called in a technician, and they identified and fixed the problem right away. Now, the noise is gone, and my fridge is working perfectly.
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The range burners stopped working one by one, making cooking difficult. the repair was fast, and they explained everything clearly. It's great to have a fully functional kitchen again.
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I had a confirmed appointment, via email and text message, for last Thursday, August 1st between 11am and 2 pm. They never came. They never called. I waited till 2:30 pm. Worst customer service I have ever experienced.
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KitchenAid Appliance Professionals swiftly fixed the refrigerator door issue. This has been an on-going issue for 2 weeks and the technician was quick, and now it closes perfectly! Very satsified!
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Our washer have been acting up for weeks now and I only have two days off to get it fixed, good thing that they were able to send a technician within the day. I thought that it will take more time to get it fixed but he made sure to get it fixed within the day. Highly Recommended!
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I am extremely satisfied with the appliance repair service I received from this company. The technician was skilled and experienced, and they were able to identify and fix the issue with my washing machine in no time. The service was reliable, and the repair was done to my utmost satisfaction. I would definitely recommend their services to others.
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I called KitchenAid Appliance Professionals, and their technician arrived immediately at my house to resolve the problem with my refrigerator that was making noise. The technician proved to me that your company hired an employee who was very licensed and customer-oriented. I will be introducing you to others. KUDOS!
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Range stopped working, throwing off the entire day’s cooking plans. Buttons were unresponsive, and resetting the power didn’t help. A repair was needed, and now everything functions like new.
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This must be a scam company. My dishwasher broke 5 days ago and I called to make an appointment. The "dispatch" cancelled 2 appointments on me and said I needed to pay for the part that is broken before someone even evaluated my dishwasher. Do not waste your time.
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Yesterday, I noticed our Kitchen Aid Cooktop was not igniting. I contacted KitchenAid Appliance Professionals for assistance, and they sent one of their technicians. He replaced some parts that caused the problem and cleaned the mess right after. GOOD JOB!