Reviews of local pros in Newfane, New York

Chris & his group was amazing! The best crew I ever had service in my home. The day before Chris came to look at furnace & advised me he had to shut it down for my protection. Thank you so much Chris for EXCELLENT, I mean EXCELLENT service! His Team was amazing 👏. I highly recommend Great Bison Heating & Cooling. Chris & his crew are top notch. He also followed up to see how everything was.

THANK YOU, CHRIS & TEAM.

We would definitely recommend Bison to everyone! They installed our propane boiler and removed our old oil furnace. They were great. They were always on time, cleaned up everything after they were done. Finished the job in a short amount of time. All the men were very pleasant and informative. Thank you for a great job.

3rd time I've had Andrew or crew here for 3 different reasons. All were corrected professionally, quickly and have not had any further problems. Quality work.

Andy and his techs got the job done quickly and efficently highly recommend .

Andrew was great. He took the time to explain what he was installing, and how it would fix the issue. I will recommend your company to everyone in the area. I appreciate great local businesses.

Carson from Great Bison did an amazing job with our boiler tune-up and wall heater installation. He was on time, professional, and left everything perfectly clean—like he was never here. The quality of work and attention to detail were excellent. The entire Great Bison team is friendly, reliable, and truly cares about their customers. I highly recommend them for any heating or boiler service—you won’t be disappointed!

Everyone was great to deal with and very professional ! They installed a condensation pump to my furnace. They arrived on time and did a quick, clean job. I was very impressed. They even took the extra time to show me some tips on my humidifier. I will be using Great Bison for any future heating and cooling needs. Highly Recommend !

Began with a heating emergency when it was 17 degrees outside - woke up and the furnace wouldn't start. Great Bison was recommended to us by Wendt's Propane. They came out within a couple of hours and assessed the problem. We had a new furnace installed less than 24 hours later. Thank you for your quick, professional and quality service.
Great Bison team **we whole heartedly recommend them to YOU!

We had Great Bison replace the hvac units in our home. This company is great from start to finish. The estimate given was fast, clear, concise, honest and fair. Once hired, Chris, Andy and Carson were true professional. They were hard working, careful and clean! The job was completed with no issues. We are very thankful we found great bison. It’s very unnerving thing when a big project like this comes up. They made the process easy and affordable. I will use them every time!

Do you need help? We did! We struggled with the company we had our warranty with and Great Bison helped us out of the cold! They were Prompt, Caring, Honest, Transparent, Clean, Organized and Professional. The kept in constant communication, via text and phone call, every step of the way... they are even helping us with our NEW warranty paperwork. They did not try and up-sell us and gave us the pros and cons to all our questions. They truly went out of the way to provide AMAZING CUSTOMER SERVICE. Thank you Great Bison Team!

I highly recommend Great Bison Heating and Cooling. Chris and Andrew are very accommodating, kind and professional. Any questions we had, Andrew explained thoroughly. Very reasonable pricing and great service. Will use them again for yearly and any other maintenance on my furnace and central air unit. Great overall experience.

Great company! They have repaired my AC unit, my mom’s AC unit, and today they replaced my hot water tank. We both highly recommend these guys! Fair prices, friendly workers that are quick, efficient, and always on time with great communication! I will definitely be using them again in the future!

So grateful they could come out today!! Definitely will use them again!!

I placed a call to Bison and got an immediate response. They had time right away and were able to show up and complete the repair within an hour. It usually doesn’t not go that way so you can imagine how happy I was. Excellent service and job well done. They were very professional as well.

Great work
Quick
Great price
They put in a hot water heater
Would highly recommend

Called and received quick response. Service repair rep. Was very responsive, respectful, polite. I will use Bison for my HVAC needs going forward. Thanks Bison and thank you Carson!

So happy we decided to call them for our emergency heating problem. Chris was here promptly and exceeded all expectations. He was efficient and knowledgeable...and fixed our problem at a reasonable price. We will be recommending Great Bison to anyone who needs heating repairs. Thank you Chris!

The Great Bison team came to perform general maintenance on our AC units and ensure that all was working well today.
Last year, Great Bison cleaned up a mess we were left with from another company. They corrected all faulty issues and installed a safe and energy efficient system. They are professional, responsive to a call day and night and are extremely reasonable in price. Honest and reliable. Highly highly recommended.

This is the third job we’ve hired Great Bison Heating and Cooling to do. Their quality of work, professionalism and integrity is unmatched. 12 stars out of 5!

The hottest day of the year the AC goes. Came out same day , luckily it was chipmunks. Replaced the wires and I’m good to go. Professional, great price, knowledgeable. I will definitely call them for my heating and cooling !

Chris and his staff were honest and knowledgeable. He shared his experience and opinion without being pushy. They were prompt and on time. They worked very hard and were respectful of our home. They had extremely fair pricing. I would highly recommend them to anyone needing their services!!!