Plumbing reviews in Niagara Falls, New York

4.5 based on 101 reviews Back to the listing
    5

    I called Cam Tech because of a Issue I was having in the basement with my sump pump. Unlike most, they showed up on time, VERY courteous and professional. Upon completion of the job, they explained what they did and answered any questions we had. I would strongly recommend Cam Tech for all your plumbing needs!!

    5

    Highly recommend! I would leave more stars if I could! Excellent experience. I was so impressed the technician, Trey, came in the evening on short notice (we work, so daytime appts don’t work for us). He arrived on time and was very polite and knowledgeable with everything plumbing/sewer related. He spent a decent amount of time trying to deal with our sewer issue and cleaned everything up after. He was very honest about prognosis and what work was needed and our options. Especially happy we didn’t have to wait days for an appointment!

    5

    In the morning, we started having issues with "clean" water in our basement. Within hours, was sewage slowly backing up! We called after hours, and Hunter arrived within the hour! He was courteous, knowledgeable, and had our problem fixed within the hour! (Plus was mindful of our pets, and removing footwear....which some other companies are not!). What a nice guy, and what a great job!

    5

    I had a bad clog in my bathroom sink. The trap was clogged and had to be replaced. They also used the snake to clear out all the slime. Great job done. The company kept in constant contact with me about when my technician would arrive and also gave me the name of the technicians. I also received text messages and phone calls. I had to call back to have a piece rethreaded and Thomas came to the rescue later that day. Would definitely recommend this company. My parents used them for years.

    5

    Wilson was amazing! He came in and fixed my clogged kitchen drain and found multiple blockages. Highly recommend for his efficiency and speed!

    1

    They appeared to care and to be professional. They over charged, lied about completing all the work and put the mixed up the hot and cold plumbing in the upstairs bathroom. They refused to fix the problem unless I signed a waiver not to litigate. I hadn't thought about litigation before then. I merely wanted the job done right. I paid almost $13,000 to have my entire house re-plumbed. This is unacceptable. Don't trust these people. Good work is hard to come by in the Buffalo/Niagara Falls area. They are lucky that I don't call out specific names on this review of the person who lied. Would leave 0 stars if I could all because they refuse to correct the problem or at least offer monetary compensation.

    5

    Edwin did a great job today. Would highly recommend.

    5

    Edwin was very knowledgeable, efficient and friendly. I highly recommend!

    5

    I have had 2 company's to try to solve my problem, one numerous times, the other once. they each charged me lots of money
    Rotorooter spent several hours in my home used a camera and did other things the others did not do
    I WOULD HIGHLY RECOMMEND THEM

    5

    Chris showed up in a very timely fashion and was professional the entire time. He was able to provide a thorough assessment of the problem and an estimated time and total cost. He went above and beyond in providing the best customer experience. I highly recommend and will use them again if needed in the future.

    5

    Service was amazing. Technician was super informative and helpful with my issue. Learned something new about the pipes in my home. Was quick and friendly and got the job done. Would definitely use them again.

    5

    Jeff (6278) came out this morning. We couldn’t have asked for a better service. Jeff was knowledgeable and educated us to help prevent future issues. He as fast, thorough and professional. We will be requesting him the next time we have any issues.

    5

    Edwin did great job, explain everything to me. Professional and friendly

    5

    The plumber was excellent. He was quick, efficient and friendly. I highly recommend!

    2

    Not very satisfied with the service tech that showed up at my home. He wasn’t very knowledgeable about unplugging my main sewer line. He said your all set. I asked him why there was sewage still coming out the other drain. And that he needed to snake it again. After paying $500.00 I think I would of had a more qualified person to do the job and not looking over him to see if the job was done right.

    5

    Mike was amazing and guided us through the entire process. He was patience and supportiveness

    5

    Techs knowledgeable and professional. Price I thought was high. Clean up was done nicely.

    5

    Kym was so great! I would definitely recommend especially since he was able to come out on a Sunday morning and fix my bathtub. He was very communicative the whole time as well.

    4

    This place was a bit pricey and that was almost a turn off not gonna sugar coat it. One very big positive is that they disnt just send anyone they sent the Golden Cobra!! He not only fixed the issue but helped me understand the issue and gave long term suggestions so that it happens again. He also talked me through a project real quick to save more hardship down the road.

    2

    They did clear the clog I had, but created an even bigger problem!
    I didn't even get a copy of my receipt, only the estimate, and that wasn't even itemized as to the "work" they wanted to do for the problem THEY created

    5

    Semaj was a total professional, that diagnosed our issue quickly, and was able to fix it just as quickly.

    We would definitely work with him again. Thank you, and great job!