HVAC reviews in Queens Village, New York

4.4 based on 103 reviews Back to the listing
    5

    The service was extremely professional, thanks to Joy Gree and her team. They left a great impression on my home by being respectful and considerate of its space. The workers took care to remove their shoes and cover everything, leaving it spotless after installation. The heating and cooling system went in neatly too. I'm very satisfied and would highly recommend this company.

    5

    My experience with Joy Tech Mechanical was lifesaving - Roshawn & Hira were extremely helpful, providing everything I needed and more. The installation team showed exceptional knowledge and efficiency, doing the job flawlessly. Joy Tech far surpassed my expectations; I'll definitely recommend them to anyone in need of reliable service.

    5

    They sent over a referral from my sister and it paid off - they really delivered. Brian was super helpful, always got back to me with answers whenever I had a question. The installers were top-notch, trustworthy and professionals. My AC splits are working flawlessly now.

    5

    I recently had a great experience with Joytech Heating and Cooling, who handled my energy rebate application through Con Edison efficiently and effectively. Their team is knowledgeable, thorough, and expert in finding the most suitable heating and cooling solutions for homes at competitive prices. They also offer flexible financing options to suit individual needs.

    5

    The workers were very professional and tidy. They finished installing six units in just four hours, doing a good job overall.

    5

    The work done by this company exceeded expectations. The contractors were skilled, got the job done quickly, and showed great expertise. Pricing was reasonable, especially considering they outdid other quotes we received. The team's leader is strict but fair, making a good impression. Highly recommended. We're extremely satisfied with their service.

    5

    I had a pleasant experience with the home services team at Joy Tech. Their prices were very affordable and about 30% less than other quotes I received from rival companies. They successfully helped me qualify for over $15k in rebates, and the insulation and heat pump installation was completed on schedule. The service was reliable and efficient.

    1

    One year after my mini split was installed, I had an issue and called for maintenance. The response was incredibly slow – it took them a whole week to get back to me. They eventually scheduled a repair, but on the day of the appointment, they never showed up. To make matters worse, when I checked in later, they simply canceled without notice. If you're considering using this company, think twice - their service is definitely not worth the wait.

    5

    I recently had AC units installed at my home, and the experience couldn't have gone better. From the outset, the staff provided clear explanations and guidance to help me choose the right option for my needs.

    On installation day, the team was incredibly professional, ensuring we were satisfied with the unit placement. They took extra care to protect our floors and carpets from damage, and even cleaned up after themselves before leaving. The work was completed efficiently in less than a day's time.

    Overall, I'm extremely pleased with this company and would wholeheartedly endorse them to others.

    2

    I got top-notch support with the application process, which was a huge plus. However, since it's winter now, I'm really disappointed because my house isn't as warm and cozy as it should be. My water pipe froze last week, and when I called to report the issue, I asked to speak with a manager and was told someone would get in touch by Monday - but that never happened. In the past, I've had issues with technicians not speaking English, which is ridiculous since I only speak one language myself. After complaining over the phone and email, they finally sent a technician who spoke English, but he still kept calling me "Boss" despite my corrections. Now I'm thinking of paying $2000 to reconnect my old gas boiler and try to get reimbursed somehow. It's frustrating to see these companies make so much money from NYSERDA while offering poor service. My neighbor even got more units installed with the same house and square footage, which is just not fair - extremely dissatisfied.

    5

    The technician from Joy Gree arrived on a rainy day and completed the installation of my mini split units within an extremely short timeframe, which is quite impressive.

    5

    I highly recommend Joy Tech for their exceptional service. They installed two air handler units in my basement with impressive professionalism and expertise. The price was very competitive, making it a great value. I'm extremely satisfied with the results and would enthusiastically endorse them to anyone seeking HVAC services. Their team led by Ju Young You is exceptionally knowledgeable and efficient, completing the work within a remarkably short timeframe while maintaining a spotless environment.

    5

    Rich, Chloe, and Steve provided top-notch service for our mini split installations. Their team was diligent and meticulous, taking care to protect furniture and walking paths from dust. They carefully moved items that couldn't be relocated and even vacuumed up after finishing the work. The finished product looks seamless, with no exposed wires or mess on the walls. Drill holes were caulked and openings sealed into the house for a clean finish. Their attention to detail is impressive – I'd definitely hire them again without hesitation.

    5

    Joy Tech fixed my heating problems, addressing concerns I had about upgrading and rebates. The team guided me through every step, from start to finish. Installation was seamless, with a thorough explanation of the system, warranty, and maintenance. Their expertise put my mind at ease. If you're considering an upgrade, Joy Tech is a reliable choice.

    4

    This company delivered top-notch service for both installation and a routine maintenance visit, which surprisingly turned out to be more of an educational experience due to my own lack of understanding of the mini-split settings. The units function flawlessly and their on-site support is hard to beat. My only deduction was for the wait time before they arrived for the initial service call. Once on site, however, the work was impeccable.

    UPDATE: They did eventually arrive to fix the issue, and despite it being an user error, their staff was accommodating and patient, which was appreciated.

    5

    I stumbled upon JoyTech Mechanical online and decided to go with them since they're one of the few HVAC companies in my area that has a physical storefront.

    Scheduling an appointment was a breeze. Brian came over and walked me through all my questions about mini split heating and cooling systems. He was patient and knowledgeable, helping me figure out how many units I'd need and where to put them for optimal performance, aesthetics, and functionality. With two estimates in hand, I felt confident moving forward with the installation.

    Steven helped schedule a date that worked for me, and Roy, the project manager, called ahead of time like he said he would. The crew arrived promptly and got to work on installing the 12,000 btu Midea units and condenser within an hour or two. They were neat and tidy, covering everything inside my home to prevent damage and mess. The outside capping was installed perfectly straight and level, matching my home's siding. Roy explained how to use the units and showed me how to download the Bluetooth app, so I could control them from my phone.

    With great prices, products, and customer service, I'm glad I chose JoyTech Mechanical.

    5

    This company truly delivers, showcasing exceptional professionalism from top to bottom. From management to customer support, they demonstrate a commitment to responsiveness and patience in guiding customers through their options and finding solutions. The installation team was equally impressive, executing the work efficiently.

    I'm thoroughly satisfied with my heat pumps/mini-splits, thanks to Miri's expert coordination and attention to detail. Her approach is exceptional, and it's clear she takes pride in her work. Unlike other companies I've dealt with, these individuals prioritize professionalism and transparency. It's evident that they're dedicated to delivering top-notch service.

    If you're considering heat pumps or HVAC solutions, take the time to research and compare different providers. The difference will become apparent, and it's clear that some companies cut corners. This company stands out from the rest, offering a level of expertise and care that's hard to find elsewhere. Their commitment to satisfaction is genuine, making them an excellent choice for large-scale installations like mine – three condensers and eight mini-splits required a team that excelled in both execution and customer support.

    5

    "Good job from the technicians who did a thorough and tidy cleanup."

    5

    They did a fantastic job, really impressive workmanship from the staff.

    5

    Perfect Efficiency Air Conditioning gets it right - they genuinely understand how Bosch HVAC systems work, which is impressive considering the complexity. Their lightning-fast responses are also a major plus. They're the gold standard for HVAC work in NYC, hands down - don't bother with anyone else.

    5

    Met the company's owners on a commercial project and found them knowledgeable and pleasant to interact with. Their enthusiasm for their work was contagious, even among their technical staff.