Plumbing reviews in Staten Island, New York

Jesse was great, fixed the heat issue in the tenant's place fast and got it right from the start.

Great experience with these guys. They're consistently dependable and trustworthy. Their team, led by Joseph and his partner, is very professional and genuinely cares about customers. We highly endorse them for any plumbing work.

Joe fixed a leak issue for my company. He was super professional, kept us in the loop, and got everything sorted out. Now we've got a dry basement - thanks to him!

Mike F did an excellent job, providing professional service that was prompt and friendly. He explained his work beforehand and left the area clean after completion. His expertise is top-notch, making me highly recommend Richmond Plumbing and Mike to others.

Richmond Plumbing was incredible. They didn't leave until I was totally satisfied with the work. Now my house is warm and cozy again. A huge thank you to John, Christian, and Taylor for their amazing service!

I hired them to replace my thermostat. The installer did a great job - they not only put in the new unit but also checked its connection to the heating system and got it set up with my phone. They were friendly, efficient, and seemed to know what they were doing with their new product.

I've been relying on Richmond Plumbing for years and have always received top-notch service. Their mechanic, Jesse, is particularly impressive - he's meticulous and ensures everything is done correctly. I highly recommend Richmond Plumbing to anyone; they truly care about their customers' issues.

Richmond heating is excellent. The staff are extremely knowledgeable and friendly, ensuring a thorough explanation of the work done. Their attention to detail and cleanliness are outstanding. Highly recommended without hesitation.

The team's exceptional service is unwavering in quality, whether the task is large or small. Their professionalism shines through in every interaction, with a warm and welcoming demeanor that puts customers at ease. Workmanship is consistently impressive, often exceeding expectations.

Tyler and Joe were friendly and easy to deal with. The work got done on schedule, which was appreciated. I'd definitely suggest this company and wouldn't hesitate to call them again.

The technician arrived promptly to fix the leaky check valve on my sump pump's pipe. He worked efficiently with a colleague, replacing the faulty part in no time, leaving everything spotless behind.

I'm extremely satisfied with this service provider. They arrived promptly despite being on one of the coldest days, and the job was done quickly. The cost was also very fair.

After two decades of owning our condo, our boiler finally gave up the ghost. We started looking for estimates from various companies and were surprised by the vastly different prices. Our final call was with Richmond Plumbing, where Joe came out and provided all the necessary information. He seemed genuinely knowledgeable about his work and was extremely professional.

We decided to go with this company after a thorough assessment of our needs. The installation team arrived on schedule, presented themselves tidily, and worked efficiently. They replaced our old boiler with a new one, taking care to protect our floors and surrounding areas from damage.

The whole process took just a few short hours, which was perfect timing considering the approaching winter season. We were impressed by the level of organization and respect shown by the technicians. The attention to detail was outstanding, as evidenced by Frank and Mike's exemplary service. Their professionalism made all the difference in our experience.

Richmond Plumbing showed up on time, a big plus. The technicians were clear about what they did and both were friendly and assistive. I'll definitely be using them for all my future plumbing needs.

A pipe suddenly burst, causing chaos on a holiday night. Fortunately, Tyler & Justin arrived in their Richmond Plumbing Truck with Carmine and Kevin, resolving the issue with impressive speed. Their professionalism was remarkable - they efficiently resolved the problem without leaving any mess behind. This experience was a Christmas miracle that turned what could have been a disaster into a pleasant surprise. I wholeheartedly endorse this team; they truly exceeded expectations.

Tyler got it done right on schedule. Work was completed flawlessly with no issues. He was courteous and tidy, leaving everything spotless. We've relied on Richmond plumbing for decades - always dependable.

I've been relying on Richmond Plumbing for nearly two decades, consistently impressed by their prompt service, polite demeanor, and professionalism. The entire team, including Joe Vento and his colleagues, display exceptional courtesy and work ethic – a truly commendable aspect of the company's reputation.

The technician arrived promptly and completed the sump pump repair efficiently. They also took the time to inspect the property and identified potential issues, providing guidance on how to address them. Friendly, professional, and reasonably priced, this service provider is definitely recommended.

Hi, I wanted to express my gratitude for sending your technician, Christian, to my home. The heat had stopped working, and it was extremely cold - I was worried that the pipes would freeze and cause flooding. But Christian arrived promptly and quickly diagnosed the issue with the furnace. He took his time explaining what he was doing and why, which impressed me. He thoroughly tested the gas pressure and checked the electrical connections to the system. By taking the time to explain it all to me, he helped me understand how my furnace works.

Christian then identified the problem and explained it to me before fixing the issue with the furnace. I stayed with him throughout the process and wanted to thank Christian for his excellent service and knowledge. As a result of his visit, I now have heat back up and running, and importantly, my pipes didn't freeze or flood. Additionally, I gained valuable insights into how my heating system works. I feel it's the least I can do to express my gratitude to Christian and Richmond Plumbing for their outstanding service.

I've had a top-notch experience with this company. They're friendly, skilled, and show up on time. From the first call to the finished work, they were great. The service was excellent, and Jerry and his colleague Steve were particularly impressive - knowledgeable and courteous. I'm glad I found such a trustworthy plumbing firm that prioritizes customer satisfaction.

Here is the rewritten review:

February 8 - I came home to a pipe burst and a basement flooded with water, but thankfully, the sump pump kicked in. Joe called at 11pm, already dealing with multiple emergency calls, and helped me figure out a fix that should last until the weather warms up. I'm incredibly grateful for his quick response and expertise.

February 14 - Since my initial review wasn't allowed on Google, I'm adding this update. Rodney and Justin came to fix the leak and replace a basement faucet that was damaged in the flood. They managed to complete the replacement before the weekend ended and left the area spotless so we could finally have some normalcy back.