HVAC reviews in Valley Stream, New York

I've used Air Design twice for my cooling system updates, and both times were excellent experiences. Jim and Frank were top-notch - they kept me informed throughout the process with clear communication and prompt responses. The installation itself was seamless; the team arrived on schedule and got it done efficiently. After completion, I received a follow-up check to ensure everything was working as expected. Their professionalism and customer care are unparalleled, making them my go-to choice for air conditioning services.

The technician who arrived was polite, kind, and very assistive. We've been loyal customers for 15 years and consistently had positive experiences, finding them reasonable in their pricing and genuinely helpful staff.

Air Design exceeded my expectations. They quickly resolved an air conditioner issue during the summer and provided emergency service when my boiler malfunctioned. Technician Mike identified the problem and is scheduled to return with the necessary part tomorrow morning. The company's professionalism, punctuality, and trustworthiness earned my gratitude. I highly recommend Air Design for all HVAC needs without hesitation.

I've been relying on Air Design for my central AC maintenance for years, and I'm consistently impressed by their professionalism. The technicians and staff are courteous, knowledgeable, and always reliable. I wholeheartedly endorse them to anyone seeking trustworthy service - the owners should be proud of what they've built.

The technician did a thorough job, but it fell short due to a lack of preparation. The company didn't seem to have filters available for routine replacements, leaving me waiting. This wasn't an isolated issue - I've experienced similar problems in the past when using this service. A filter was promised within a week, but none has arrived yet.

Air Design managed to fit me in despite their hectic schedule, addressing a leaky issue promptly. Anthony proved accommodating by accessing a narrow attic space with ease. He was courteous and took the time to explain proper maintenance methods to prevent similar problems from arising.

I've come to trust Air Design for their consistent professionalism, thoughtfulness, and assistance. The team is dependable and a joy to interact with.

Wilson was fantastic. Extremely competent, polite, tidy, and respectful of our home. His work on the air conditioning unit was top-notch. A pleasure to have him in our house.

John and Anthony handled things professionally, making our experience seamless despite scheduling challenges. Their work was efficient and satisfactory, and we consider them the top choice for home services.

We've been with AirDesign for a year, getting annual service for our home's HVAC. They're responsive and helpful, always getting us set up for the next season. Their tech, Michael, has checked in three times to prep our system - he's efficient and knows his stuff. We can confidently recommend them.

I'm thoroughly satisfied with Air Design's service. The manager ensures that all necessary parts are still under warranty, which is a big plus. Mike is without a doubt one of the most reliable maintenance technicians in his field. His honesty is impressive - if he notices any issues with the system, he'll let you know, but he won't push for immediate repairs unless absolutely necessary. By being diligent and open about potential problems, we can avoid nasty surprises during the hot summer months. As a result, our air conditioning system has run seamlessly and trouble-free all summer long, year after year.

We've been loyal customers of Air Design for years, and our recent experience reinforced that trust. When my 93-year-old mother's AC stopped working during a heatwave, we got rapid attention - a technician arrived within an hour. The team was efficient and professional, led by someone who kept us informed about the expected arrival time. Thanks to their prompt response and excellent service, my mom could stay at her own house, allowing her to get some rest.

They saved me from a disaster repair job that went horribly wrong with another company the previous year. Their pricing is upfront, no hidden extras - an engineer assesses the issue before quoting you. My mom's been using them for years and I'm kicking myself it took me this long to join their ranks.

The service was a complete disaster. Overcharging for subpar work is unacceptable. I paid for regular maintenance, which included a fee and warranty, but only to have the technician reappear weeks later with an even higher bill.

When this guy came to fix some air ducts, he did essentially nothing in under an hour and charged me over $200 just to tell me the system was working fine - no fixes needed. What a waste of my time and money. I could've saved myself all that by going elsewhere.

I took my system to another local technician, who correctly identified the problem and made the necessary repairs. The same system they told me was "fine" before. In hindsight, it's clear that this place is not worth your money. Save yourself the hassle and go somewhere else.

I've dealt with persistent problems with my split systems, but Air Design has consistently delivered. The team is courteous, efficient, and responsive, while the technicians handle my property with respect. Their timely communication transformed a frustrating experience into one that exceeded expectations. I'm glad to support a local business - they're the go-to choice for heating and cooling needs.

Excellent experience with this home services company. They installed my business's new system and did it right. Clear communication, fair pricing, and efficient work were all positives. Even when an unexpected issue arose, they arrived promptly to fix the problem and had me up and running again the same day.

I ended up with no heat after it stopped working, which made things pretty uncomfortable. Found this company online and they were able to send someone out on short notice. Kevin showed up quickly and was very professional. He fixed my old furnace (sensor) and even replaced a worn-out belt I had. I'd definitely suggest them to others and plan on using their services again in the future.

Air Mechanical got it right - they quickly connected my zoned air conditioner to my Nest. Kevin showed up on time, was respectful and had a clear understanding of what he was doing. He took care to check all the wiring and even helped with the tricky attic connections. I'm impressed and would highly recommend Air Mechanical for any HVAC or Nest setup.

I've had this company to my Brooklyn home twice, for thermostat installation and boiler maintenance. Both times the service was on time, courteous, and efficient. They even came same-day when I had a heat emergency in freezing temps. I'm sticking with them. They're reliable and convenient.

Jan 2019 Update: Had them back out again after a sudden heating issue. They arrived promptly and fixed the problem within an hour - all via text message! Extremely easy to work with, no hassle at all.

I've hired Kevin twice for assistance with my heating system, which is an older home. Both times, he's helped update it in a clean, efficient, and professional manner. Unlike other professionals I've dealt with, Kevin has accommodated my requests without issue. If you're experiencing problems with your boiler or thermostat wiring, give him a try. He seems knowledgeable about how to resolve issues or at least diagnose the problem. Kevin is patient and willing to explain complex concepts in detail, making him an effective educator as well.

I had three Nest thermostats installed but ended up having an issue with one. After reaching out to my HVAC provider, who didn't know much about Nest products, I found Air Mechanical and gave them a call. Kevin answered at 8am on a Sunday and showed up at my place by midday that same day. He was prompt, courteous, and quickly identified the problem. He fixed everything in one go. The level of service I received exceeded expectations - it's rare to find someone who matches this standard of professionalism.