HVAC reviews in Valley Stream, New York

4.9 based on 213 reviews Back to the listing
    5

    After a lengthy search for a trustworthy chimney cleaning company, I stumbled upon this group. They showed up on schedule and gave my chimney top-notch attention, including spotting a small problem they rectified. Impeccable work.

    5

    We needed to clean our chimney after hearing about the dangers. The company sent professionals who worked quickly and politely, explaining what they were doing. They did a great job, we're very happy with the service.

    5

    Chimney cleaning feels like a refreshing reset for your home. This service expertly removes grime, making it easier to enjoy your space. The team's professionalism results in a sparkling clean chimney, and my fireplace is now spotless, free from clutter and debris.

    5

    I recently bought an older house with a neglected chimney. This company delivered top-notch work, thoroughly explaining each step and addressing all my queries. After the job, my home was spotless - much better than expected. Their service exceeded my expectations, so I'll be using them again in the future.

    5

    I had a significant buildup of dust in my vents which made keeping my space tidy challenging. The air duct cleaning service completely resolved the problem, resulting in noticeably fresher air and reduced dust accumulation. My HVAC system also operates more smoothly - I'm extremely satisfied with the final result.

    5

    I had issues with my clothes drying time, so I called for help with the dryer vent. The technician arrived on schedule and did an excellent job removing built-up lint that's transformed my dryer into like new condition. He also suggested cleaning the air ducts due to my allergies acting up, which has made a huge difference. Additionally, he repaired my noisy AC unit, including cleaning the blower, and it's now working perfectly. Jake was professional, friendly, and thorough - a great experience overall.

    5

    Logan showed up to service my home's air ducts and got the job done right. He started by tackling the blower, which immediately reduced the racket from the system. Next, he cleaned out the furnace, making a big difference in how comfortable my living space felt. The dryer vents were also a priority, as the buildup was severely restricting airflow. Logan addressed the mold issue that was causing an unpleasant smell coming from one vent, and his attention to detail didn't stop there. He also gave the coils a good cleaning, which boosted the cooling system's performance. To top it all off, he installed a UV light for added peace of mind knowing the system would remain clean.

    5

    I had a fantastic experience with this company, thanks to Ken, the owner who's extremely knowledgeable and courteous. His business stands out due to its dedication to customer satisfaction - it's clear he's passionate about his work.

    The team delivered top-notch service from start to finish, being professional, punctual, and incredibly skilled. They quickly identified and resolved an issue with my system, and their quality of work was superb. I appreciated the transparent communication and fair pricing. Now that the job is done, my home feels more comfortable than ever - a testament to their expertise.

    5

    Air design handled the replacement of our old heating system with ease. From initial scheduling to final setup, everything went as expected with no major issues.

    5

    I've had good luck with Air Design. They put in my AC years back and did it well. I schedule a checkup with them each spring, which has kept the system running smoothly - the humming noise I hear all summer is a great sign of their work.

    5

    They did a great job with our heating system. The staff were nice and the technicians knew what they were doing, which is a big plus. I'll be using them from now on for any future repairs or maintenance.

    5

    I've had two Central Air Units installed by this company, the first in 2003 and the second in 2021, 18 years later.
    The service team showed up promptly when my new unit's thermostat started malfunctioning and replaced it under warranty.
    I'm thoroughly satisfied with their professionalism, particularly from Jen in the office and Mike, the technician.

    5

    I'm running a bit behind schedule with my review of this air conditioning installation service. From the start, I have to say that my wife and I feel incredibly lucky to have followed our neighbor's advice in choosing them for our home's A/C system. The team was remarkably patient with all our queries and concerns, taking the time to ensure everything was installed correctly. They even came back multiple times to guarantee we were satisfied with the final result. We got it done in early March, just as summer arrived, and now I'm happy to say we're comfortable once inside the house.

    5

    The owners, Jim and Frank, and their entire staff are extremely pleasant to interact with. They installed two new systems in our home and made adjustments to the existing ductwork. Throughout the process, they maintained a courteous and friendly demeanor, leaving the workspace spotless after completion. Their professionalism is impressive, and I'm thoroughly satisfied with the work done. I highly recommend them for any future services.

    4

    I appreciated being able to share my thoughts on my recent experience with your company.

    Firstly, I'd like to express my gratitude for acknowledging customer feedback - it shows you value our opinions and care about the service we receive. However, there were a few instances where the experience fell short.

    The technician's explanation for the additional Freon charge left me feeling caught off guard. It would be more considerate to disclose any extra costs upfront, rather than surprising customers with them. A simple heads-up would have been appreciated.

    I was also surprised that I had to ask the technician about checking and potentially replacing the main filter during the service. As a paying customer, it should be included in the initial checkup, not something I need to request.

    On a more positive note, I was relieved when the technician declined recommending an expensive condenser and Evaporator coil cleaning, citing that everything appeared satisfactory. Last year, another company quoted me $1100 for this service despite having done it just the previous year - it's reassuring to know you wouldn't take advantage of customers in a similar situation.

    Overall, while these were minor issues, they did detract from an otherwise pleasant experience with your technician.

    5

    They're top-notch. Showed up on schedule, did a thorough job, identified the problem and resolved it promptly at a fair price.

    5

    Tech showed up promptly and finished the job swiftly, leaving the area tidy. He was courteous and took the time to explain what he was doing, addressing all my concerns. His professionalism impressed me.

    5

    I've been relying on Air Design for my HVAC needs for over two decades. They've consistently prioritized me as a customer throughout the entire process, from scheduling appointments to completing repairs. The office staff is warm and welcoming, while their technicians are skilled and knowledgeable, ensuring I understand every step of the work being done. Their professionalism has earned them a loyal recommendation from my side - and it's likely to continue for years to come.

    5

    We hired Air Design after getting four quotes from referrals and online searches - they ended up being our go-to choice. Our old Bryant system was over 22 years old, still working, so we knew it was time to replace it. Getting a quote was efficient, with the appointment scheduled within 10 days in the midst of summer. The service was professional, courteous, and took around 30-45 minutes. A contract was sent out within seven days. While their price wasn't the best, their team's dependability made them a good option for us if you need someone reliable.

    5

    The technicians were very knowledgeable and told me exactly what I needed to fix my problem.

    2

    They kept coming back, thinking the interior emergency pan was causing the leak in my big exterior one. But the problem persists, and they keep trying new approaches without success. Essentially, they're stuck up there in my attic, making it hard to trust them anymore. Another company claims they could fix it a different way - I'm not sure who to believe now. I've lost hundreds of dollars on the interior pan they never actually fixed anything.