Reviews of local pros in Valley Stream, New York

Tech showed up promptly and finished the job swiftly, leaving the area tidy. He was courteous and took the time to explain what he was doing, addressing all my concerns. His professionalism impressed me.

I've been relying on Air Design for my HVAC needs for over two decades. They've consistently prioritized me as a customer throughout the entire process, from scheduling appointments to completing repairs. The office staff is warm and welcoming, while their technicians are skilled and knowledgeable, ensuring I understand every step of the work being done. Their professionalism has earned them a loyal recommendation from my side - and it's likely to continue for years to come.

We hired Air Design after getting four quotes from referrals and online searches - they ended up being our go-to choice. Our old Bryant system was over 22 years old, still working, so we knew it was time to replace it. Getting a quote was efficient, with the appointment scheduled within 10 days in the midst of summer. The service was professional, courteous, and took around 30-45 minutes. A contract was sent out within seven days. While their price wasn't the best, their team's dependability made them a good option for us if you need someone reliable.

The technicians were very knowledgeable and told me exactly what I needed to fix my problem.

They kept coming back, thinking the interior emergency pan was causing the leak in my big exterior one. But the problem persists, and they keep trying new approaches without success. Essentially, they're stuck up there in my attic, making it hard to trust them anymore. Another company claims they could fix it a different way - I'm not sure who to believe now. I've lost hundreds of dollars on the interior pan they never actually fixed anything.

I've been relying on this home services company for years to keep my systems running smoothly during annual maintenance. Each technician who's visited has been incredibly professional, which is exactly what I expect from such an important service. I'm thoroughly satisfied with their work and will continue to use them.

***UPDATE 4/25/2024. Just completed my scheduled maintenance visit and Mike delivered top-notch service - friendly, knowledgeable, and efficient. It's clear that this company prioritizes sending competent technicians to its customers.

***UPDATE 4/17/2024. I've never been disappointed with Air Design. Their latest visit by Kevin was exemplary, demonstrating their commitment to excellence in customer care.

The team was spot on with their schedule, making our interactions effortless. We had a single meeting to discuss the boiler issue and plan next steps, followed by another to swap out necessary parts and get it serviced. They were reliable, calling ahead to remind me and confirm, resulting in a seamless experience. I'd highly recommend them to others without hesitation.

The technicians have consistently delivered top-notch service. Every visit has been handled with professionalism, courtesy, and expertise, reflecting a well-run operation.

Kevin came across as highly competent and genuinely knowledgeable about his work, taking the time to clearly explain what he was doing during the AC maintenance service, delivering top-notch results.

This family-owned business continues to deliver top-notch service. A reliable technician showed up on time, did a thorough spring tune-up, and left the house spotless. Their commitment to customer satisfaction is evident in their prompt communication and follow-through.

In June of last year, they installed a new Carrier AC/Heat Pump system and did an excellent job at a fair price. The service was efficient, with minimal disruption to our daily routine. We're grateful for their quick response to our inquiries and their willingness to return calls even after hours.

Overall, we're impressed by the business's honesty, reasonable prices, and exceptional customer service. They keep their appointments and always answer our questions. We highly recommend them to anyone seeking reliable home services.

I recently used Air Design for the first time and was pleased with the experience. They arrived promptly, diagnosed the issue efficiently, and made the necessary repairs swiftly. The technician was professional, friendly, and fair in their pricing. Overall, I'm extremely satisfied and would highly recommend them.

Kevin's experience with Air Design for his spring tune-up was outstanding. The technician was extremely professional, knowledgeable, and friendly. From initial contact to the completion of the job, the entire process was handled with great care and courtesy by this excellent company.

Anthony was extremely professional and showed great expertise in both systems. A small component needed ordering, but overall satisfied with the service.

The technician was friendly and efficient, fixing the issue quickly. It's our second visit from this company and we're very happy with their service. They installed a new split unit in the basement and did an excellent job - fast, neat, and hassle-free. We're thoroughly pleased with Air Design.

I'm extremely satisfied with Air Design, Inc.'s service. After interviewing several companies and receiving multiple estimates, we chose them due to Frank's expertise and his design approach being the most reasonable.

While the estimate was slightly higher than others, we felt it was worth it given Frank's approach and the quality of materials used. Our experience wasn't a letdown.

The installation team was exceptional - all crew members were courteous and professional. They worked in harmony, making the process seem efficient. The final result exceeded our expectations in terms of both aesthetics and performance.

The real test is how the system works, and we're delighted with its performance. It's extremely quiet and functions beautifully, making each room feel comfortable without any annoying air circulation. The thermostat and accompanying app make scheduling a breeze, allowing me to adjust temperatures from my desk or bed - a game-changer for convenience.

I've been impressed by Frank and Jim's follow-up support, addressing any questions we had after the installation. Overall, this experience has solidified our 5-star rating for Air Design, Inc.

I've been relying on Air Design for over 16 years and have consistently received top-notch equipment and service. When I've had issues with my central air system and heat pump (and the old A/C), they've arrived promptly to get me back up and running. This upgrade has saved me a significant amount of money on heating oil, not to mention the convenience of having one unit serving my entire home year-round.

The owners and their team have always demonstrated exceptional professionalism, honesty, courtesy, and flexibility. I'm confident that I'll continue to work with them for many years to come.

Kevin came to inspect our home services system, identifying a few necessary repairs - a new filter and capacitor. His on-time arrival and advance notice were appreciated. During his visit, Kevin explained each step of the process clearly, taking time to ensure we understood the work being done. He did an excellent job.

This company consistently delivers exceptional service, arriving promptly and completing repairs efficiently. Their expert technician diagnosed a faulty central air handler with ease and had the necessary replacement parts ready to fix it within 24 hours. Trustworthy and reliable, they've provided top-notch support for years; we highly recommend them.

As a long-time customer of Air Design, I've come to rely on their reliable and respectful service. When an issue arose with my new system, the prompt response from technician Mike was greatly appreciated. He clearly outlined the options and resolved the problem efficiently. Their expertise and courtesy have earned my trust for all future HVAC needs.

Air Design has been providing reliable central air system maintenance for over two decades. The initial installation in 1999 was done professionally and with extra attention to detail, including relocating the compressor to minimize noise disturbance. Since then, they've continued to service our system, offer valuable advice on upkeep, and responded promptly to any issues that arose.

What sets Air Design apart is their commitment to personalized treatment for every customer call. They consistently deliver high-quality work and prompt, responsive service. Their dedication to excellence is a rare find in the industry, making them an exemplary model of business.

I'm thrilled with my central air installation from AIR DESIGN. Jim helped me choose the right system for my needs, and I couldn't be happier with the Infinity Series by Carrier. The installers were top-notch - they were courteous, knowledgeable, tidy, and did a fantastic job.

What really impressed me was how Kevin, the lead installer, listened to my concerns about strange noises coming from the air handler in the attic. He pinpointed the issues, explained what they meant, and made the necessary adjustments. Now, the unit is almost silent - I can barely hear it running! It's clear that Kevin has a deep understanding of his work.

I want to thank Jim and AIR DESIGN for delivering an outstanding experience. I'm looking forward to continuing my service with them in the years to come.