Water Damage Restoration reviews in Webster, New York

As a local realtor, I always refer my clients to Ryan and the team at A Cleaner Image. Recently, Chris and his crew completed a mold remediation for one of my most picky clients. He, too, was delighted by the results!! It came out great! Timely and right priced. #client4life

Chris and Courtney did a really good job. The basement looks great. They gave good suggestions and were very efficient and got the job done as described in the contract. They went the extra mile and painted the steps as well. Thank you very much for this much needed work. Greatly appreciated.

Danny and Deandre did an amazing job! They came the same day to clean up an emergency mess. They always leave the house on Woodsboro Farms looking sparkling clean. We schedule with them every three months for routine cleaning and can’t wait for them to come back! Great job

I received OUTSTANDING service from the time that Ryan came over to give me an estimate to remove my mold from the basement and do some masonry outdoor repair work to the completion of the entire job!!!

The work was reasonably priced and extremely well done. Not only does my basement walls look brand new but the masonry work just looks awesome to what it was like before. Also, all the guys on the job including Ryan, were so very nice to work with and extremely knowledgable.

Plus they even gave me a little gift as a thank you for my business....never had that happen with any other company before.

I will absolutely use Cleaner Image again and plan on having them clean my air ducts soon with the coupon they gave me.

Best experience by far - I highly recommend using Cleaner Image!!👍

Kim

Danny and Deandre over at Cleaner Image did an outstanding job with our flooring. We had both the carpet and grout done. They took the time to explain the process along with how to maintain it. The carpet and floors look great and I would highly recommend

Couldn’t be more happy with our experience. Moved into our house within the past two years and wanted to see if we had any mold issues. They came out within the week to take a look around and got us a quote by the next day. Very friendly and professional! Will definitely be looking to use them for other work in the future!

Ryan and his team did a fantastic job on our property after we had an unfortunate bout of burst pipes! It was a long project but Ryan was reliable and communicative. They have also assisted on several of our rental properties for various water and mold related needs! Will absolutely call again for any future issues!

We just had our ducts cleaned and had the anti-microbial treatment done. We had Danny and Deandre come and they were both professional, efficient and communicative. The entire procedure was surprisingly fast and very efficient. They were in and out pretty fast. I’d highly recommend a Cleaner Image to anyone interested in this service!

Terrible decision choosing this Webster company.
Several areas were left unfinished, including exposed wiring and debris. Another company had to be hired to finish the job.
The final bill was significantly higher than the initial quote, with charges for services that were not approved or received.

D’Andre and Danny cleaned my workplace floors and were two of the nicest people we have ever had assist us from this company. They were extremely helpful and diligent with every carpet and floor they cleaned. They came up with a game plan for the work load and finished it with excellence. They took their time and didn’t miss a spot!

This company was very professional and the guys did excellent work!!! The drywall and painting was beyond my expectations and amazing. My apartment never looked better. They were very personable and trustworthy and I highly recommend them. They cleaned up after and I would never have known they were here except for my apartment looking so much nicer.

We closed on a beautiful home in Pavilion ny and our realtor Rob Opett mentioned A cleaner image to remodel a bedroom into a bathroom upstairs.
The second we met Ryan we knew we made the right choice.
Ryan and justin were so professional from start to finish on keeping us well informed while the project progressed. We love our new bathroom and we couldn’t be happier.

Thank you Bryan & Tammy Russell

My elderly mother needed restoration work in her basement and Ryan and the rest of the team were great to work with from the initial quote to project completion. Ryan answered all of our questions, explained the work that needed to be done and provided a fair price. Ryan personally followed up to address questions. The team did excellent work and my mother is very happy and no longer stressed. No more mold, moisture or smell. All areas were addressed to avoid future issues. A very satisfied customer.

Danny and Val did an awesome job! They worked timely and efficiently. They completed our carpet and tile floors to our standard of satisfaction! I would 10/10 recommend them to friends and family for any flooring needs.

I’ve had two experiences with A Cleaner Image and both went really well. On the first occasion, I requested an inspection for a mold issue. Ryan arrived on time and performed a thorough inspection. He gave me some simple suggestions to remedy the problem instead of selling me services that I didn’t need. That earned my trust so when my basement recently flooded, Ryan was my first call. He arrived within an hour and immediately went to work. He and his team did a great job and I was very satisfied with their service and professionalism.

Ryan is awesome! Fantastic person and really knows his job.
He gave me a lot of advice and was so professional and I love his honesty. Highly recommend! Thank you Ryan it was a pleasure working with you.

5 stars is honestly not enough! If I could give 10 stars I would! Anytime I've needed a cleaning I always call A Cleaner Image FIRST!!! Their work is SUPERB to say the least!!! I first met Deandrea and Randy for a major project on my property and they came out to handle it, and I was beyond satisfied with the work they completed (& they did the work so FAST)!!! Anytime I schedule work with this company, these are the two men that I always request, and will continue to do so!!!

Randy also assisted Deandrea on another major project and the finished product was amazing!!! Highly recommend these men for any project you have in mind!!!

We were very surprised to see photos from a Refined Restoration LLC project being used and misrepresented on another restoration company’s website and marketing materials. The work shown was performed exclusively by our certified team—not by the other company. Claiming credit for another restoration company’s work is misleading to customers and unethical within our industry.

At Refined Restoration, we believe in honest representation, transparency, and professional integrity. Passing off another company’s completed project as your own not only disrespects the original contractor but misleads homeowners who deserve to know exactly who they’re hiring. Our yard sign is even in the pictures posted on their website.

We encourage potential customers to do their due diligence and verify credentials and project histories. Integrity & image matters—especially in emergency restoration.

Kriss and Dree were professional, friendly, and quick! Would highly recommend their services.

We could not have been more pleased with the three-day basement mold job we had done. Chris, DeAndre, and Josh were prompt, polite, professional, and kind enough to educate us through each phase of the job. The updates provided were helpful as new homeowners so we understood all the treatments and felt empowered about our own home. Dealing with mold is never something we wanted to do, but we’d go back to A Cleaner Image in a heartbeat should it ever happen.

Ryan is easily the most indispensable contractor to know in the Rochester area. And his business is 100% first-class. My family moved to the area 4 years ago, and I've already used A Cleaner Image on four separate occasions, ranging from: water damage assessment, repair and restoration to biohazard cleanup to mold assessment.

It's not often you find a contractor who you can implicitly trust under any circumstances. He and his crew get the job done quickly and effectively. And they price very fairly. If you need a "Swiss army knife" contractor for anything cleanup or restoration in the greater Rochester area -- someone who can help with a whole range of home problems, look no further. A+, 5-star all the way. Full recommend.