Home Services reviews in West Seneca, New York

I would give them no stars if I could. Do not use this company, they do shoddy work. Had them do some grading on my property. They made it worse than it was, going to have it torn out and redone. Tried calling them and emailing them but they don’t respond. Should have waited 30 days to pay them, then I would have seen how bad their work was. Also had them do concrete curbing. That is also cracking. Run from this company!!

I was not only pleased with how knowledgeable the owner and employees were but with the time frame in which the work was done. This company really saved my husband and I by putting up a stone retaining wall in our backyard and we absolutely love the way it looks. They even did stairs out of the stone!

Nicks's Mowing Service is an excellent Business!!! They provide professional, prompt, dependable, and thorough services. Their dumpster rental service is reliable as well. If you want customer friendly, superb services, you should choose Nick's Mowing and Complete Landscaping Services!!!

Love Nick's. They do a great job and have so many services to chose from. I've had lawn mowing, concrete edging and now snowblowong services. The staff is always friendly and helpful. Highly recommend them.

Nic's Mowing did an excellent job with my lawn service this Summer. The guys always arrived on my scheduled day unless rain prevented it and in that case came the next available day. Very respectful of my property. Very dependable.

This is our fist year using Nicks for plowing service and they have been fantastic. They are prompt and do a great job! Highly recommend

We have used Nick's Mowing & Landscaping for lawn service several years now (they do a good job & come every week as scheduled) & we them recently for front yard landscaping spring clean up (also did very good job). Prices are reasonable. They respond to calls/requests in decent time frame also.

Nick, Joe, Thomas and Travis did an amazing job!! So affordable and the work is awesome!! The whole crew were friendly, courteous and answered all questions we had. Would definitely recommend them to everyone!!!

Nicks signed us up for service at the last minute after reaching out to them that several neighbors recommended him. We learned, without any notice, that our previous snow removal service decided to not do most residential snow removal. Extremely poor customer service policy, especially considering this was for senior citizens home.
Will revisit review after a full winter of service, but communication and prompt responses have been great so far.

Loved Nick’s Landscaping professionalism from the Estimate to completion of job. Nick, Travis, Joe and Thomas are an excellent team! Hard working, attention to detail, friendly, efficient, thorough and neat/cleanup. I am impressed and love my landscaping and cement curbing! I also had my driveway power washed as well as my back patio power washed and resealed (everything looks restored to “new”. I highly recommend them for any Landscaping you would like done the right way!! Kudos to your team Nick.

Disappointed and Let Down - Poor Concrete Work and No Accountability
I recommended Nick’s Mowing Services to my brother after seeing that they offered small concrete work—such as sidewalks—on their Facebook page. I now regret that recommendation.
In October 2023, Nick’s Mowing Services installed a new sidewalk at my brother’s home for $2,500. The concrete wasn’t ready-mix delivered by truck, but was instead mixed onsite by hand/machine. While that seemed a bit unusual, we assumed it was acceptable for a smaller project.
From day one, the concrete looked off— more sandy in color. We brushed it off at the time, assuming it was normal. However, by November 2024—just 13–14 months later—my brother noticed surface roughness and crumbling in some areas. With winter setting in, he waited until the weather improved to follow up.
On April 22, 2025, he reached out to Nick’s to express his concerns. The office said Nick would stop by to assess it, but no one ever showed. Ten days later, on May 2, he followed up with an email and included photos. The office manager replied—but instead of scheduling a visit, she casually blamed the damage on salt.
On May 15, after 23 days without any in-person assessment, he followed up again. The next day, the office responded with a series of questions: Did you use salt? Chemicals? Was the concrete sealed?
He responded on May 19—realizing that their questions, combined with the lack of any site visit, made it clear they had no intention of taking responsibility.
Yes, even experienced contractors can have issues—but what separates professionals is how they respond when problems arise. Shouldn’t a responsible contractor also ask:

* Did we have an off day?
* Did we mix the concrete properly?
* Was it a creaming issue?
* Was there poor curing or a poor finishing technique
* Did we set a solid concrete base
The surrounding old concrete is still intact, while the new sidewalk is disintegrating. Most concrete in WNY is not sealed and is exposed to salt—but it doesn’t crumble like this. City curbs take salt abuse year after year and still hold up. I believe the problem here is not salt—it’s quality and workmanship.
As of today- 42 days since the initial outreach—no one from Nick’s Mowing Services has bothered to come inspect the work in person. The lack of follow-through, accountability, and professionalism has been incredibly disappointing.
Nick’s may be fine for lawn care—but based on our experience, they are not a 'go to' for concrete work. If you value quality, reliability, or any kind of post-job support, look elsewhere.
I still hold out hope that Nick will do the right thing— and if he does, I’ll gladly update or revise this review. But as it stands, it was a costly and frustrating mistake to contract with Nick for concrete services.

A+ professionals! Everyone I dealt with was wonderful & they were not satisfied until I was happy with the final product.I highly recommend them for your landscaping needs.

We could not be more pleased...what an excellent job your gentlemen did for us this morning! How efficient, courteous, and pleasant they are! Great team work!

Very pleased with our unilock walkway and landscaping. Scott and Andrew did a great job and I would highly recommend your company to family and friends!

Very happy with our new landscaping installation. Owner is very responsive. They went well above and beyond what was necessary in order to resolve a minor issue.

Worked with Tony , got me in today in an emergency and was understanding of what we needed special thanks to him for making it happen!

Pinelli Landscaping does terrific work! The crews are professional, courteous and very pleasant to work with! Highly recommend them!

i measure a company by how they respond to problems. Buried deep in our soil was a spore born weed called horsetail. It has the ability to take over a landscapes area. Last year the weed was missed and landscaped over. Management stepped up and remediated the soil, replanted bushes, with an impressive crew. My wife and I are highly satisfied with the work and problem solving

Pinelli Landscaping designed my landscaping & come every year to spring & fall clean….& every year I get compliments….from neighbors….& strangers walking or riding by……thanks this year to Tony, Gio & Brendan…..for making me Home Beautiful worthy!!

Tony and his team have done an amazing job with my pool area. Could not be happier with the customer service him and his team have provided. Will continue to use him for all my outdoor projects.

Pinelli’s landscaping is excellent and I would recommend them to anyone! From the landscape design to the install and follow maintenance, they are great. Easy to deal with, responsive and caring, great business!