Reviews of local pros in Broadway, North Carolina

Abdel was extremely professional and helped fix our dishwasher in a timely manner. Very kind, explained exactly what was wrong and helped me weigh the pros and cons of fixing vs. buying new. Would absolutely call him again for any repair need!

Mr. Appliance sent a technician to my house to troubleshoot a leak in my dishwasher. The unit still worked. The technician arrived I informed him that it was leaking. also explained that i had a code i30 months ago but i cleared. Very clearly stated the code is not the issue. He pulled it apart and couldn't find a leak. he had disconnected things. He said it was the pump over $500.00 to replace. I said okay. Instructed technician to put it back together and i will have it replaced at my discretion. He did or i thought he did. It was still pulled out. I told him to leave it so i could still use it, until we could have it replaced.
He charged me $120 for the service call.
When i went to use the dishwasher it coded i50 and the red light came on the bottom of the dishwasher. Dead on arrival. Never worked again.
I call the number and explained his technician did not know what he was doing, he mad my situation untenable. I explained this was not okay, and i requested a refund on my service call. I wasn't mad or yelling and told him to do the right thing. My check was cashed and i never heard back.
I do not recommend Mr. Appliance.

My call was answered and an appointment scheduled quickly. The technician was there when he promised and was very nice and knowledgeable. Fixed my dryer and ordered a part to come back and fix my washer. Let me know when the part came in and and scheduled quickly to fix the washer. I will definitely call Mr Appliance for any appliance repair I have.

Fast and reliable service. They are also very flexible which was a necessity with my busy schedule

I recently had the pleasure of working with Mr. Appliance technician, and I must say, I was thoroughly impressed. His knowledge and expertise were evident from the moment he arrived. He quickly diagnosed the issue with my dryer and efficiently repaired it, saving me from the hassle of purchasing a new one. His professionalism and excellent customer service made the entire experience smooth and stress-free. I highly recommend Mr. Appliance services to anyone in need of dryer repairs.

Abduleke/Mr. Appliance was extremely professional, knowledgeable, communicative, punctual and honest. He fixed 3 of my appliances that ranged from 20 - 45 years old without issue. I was completely satisfied with his work and would not hesitate to call him again in the future! Thank you so much again...

I contacted several appliance folks and never got a call back. I decided to contact Mr. Appliance of Sanford and Abdel answered!! Hurray! I explained the problem and he came over the next day between the hour he mentioned. He did an outstanding job and fixed my GE refrigerator in less than 30min. He was so polite, knowledgeable and so professional! I would highly recommend this company to anyone who has issues with their appliances. Abdel went above and beyond with in these days is very rare! Thank you Abdel for your service and kindness and professionalism! I have you listed in my "contact" files!

Abdel showed up on time, diagnosed the issue, explained the repair options and finished the repairs quickly there after. Will definitely recommend and use them again

I can not recommend this business.

I called Mr. Appliance to deal with a noisy washer. The first repair - a belt and pulley replacement - was $300, which seems insane. When the washer broke again on its next wash it was an additional $160 to fix. So we had a broken washer for over a week and spent $460.

My best advice is to watch a few YouTube videos and try to fix it yourself. Worst case scenario, buy a used working washer on Facebook marketplace and you’ll still be better off than calling for a repair. If you can’t or won’t try yourself, just be aware it’ll cost you an arm and a leg no matter how minor the issue.

After an irritating noise from my washing machine, I had to call Mr. Appliance to make it fixed. It was easy taking appointment.
Very punctual by giving you a call prior arriving, professional and tidy while working.
He had found the faulty part & changed it with a new one on the spot.
My machine is now perfectly working and happy with the service I’ve received.

Thank you Mr Appliance

The repairman was thorough and on time. Very pleasant and professional. Would definitely use them again should a need arise.

He came out the next business day and was very honest with his pricing off the bat. He told us exactly what was wrong and fixed it within an hour. Our dryer is working good as new! I would highly recommend!

Great service, great price. Easy to schedule.

I recently had the pleasure of using Mr.Appliance of Sanford for my Washer Repair Service, and I must say, I'm thoroughly impressed. From start to finish, the experience was seamless and efficient.

Scheduling an appointment was a breeze. Their online booking system is user-friendly and allows you to choose a time slot that works best for you. I appreciated the flexibility, especially with my busy schedule.
The technician arrived promptly within the designated time frame, which I found to be quite professional. Not only was he punctual, but he was also courteous and knowledgeable. He quickly diagnosed the issue with my washer and explained the repair process to me in simple terms.

Mr. Gartour was very professional and courteous. Seemed very knowledgeable and went right to work after asking a few questions to diagnosed my problem. He fixed my refrigerator, but since the appliance was 17 years old recommended replacing the compressor since that was the issue. The price to repair was fair and reasonable. I would definitely call on him again. Thank you!

Mr Appliance of Sanford came out for a quick dishwasher gasket repair. He was responsive, came quickly, and was polite and reasonably priced. About a week after the repair, I had issues closing the door that led to a door latch failure. He came out a second time to diagnose the issue and order parts, and was back as soon as the part came in to replace the latch. Would recommend him to others for future repair needs.

Polite, hard working and eager to help solve the problem we had with our washing machine.
My go-too repairman and company if I have any repairs in the future!

We had a fantastic experience with Mr. Appliance of Sanford. Our washing machine broke down, and they were incredibly responsive—someone was at our home quickly, and the issue was diagnosed and fixed in under 30 minutes! Mr appliance is professional, courteous, and clearly experienced. It’s rare to find such reliable and efficient service these days, and we’re so grateful for the quick turnaround. Highly recommend Mr. Appliance to anyone needing appliance repair—you won’t be disappointed!

The service person came in, worked quickly and efficiently. Explained the problem with the washing machine and reset the computer board. Highly recommend Mr. Appliance

I had a great experience with Mr. Appliance of Sanford! They repaired my LG washing machine quickly and efficiently. The technician was professional, knowledgeable, and took the time to explain everything. Scheduling was easy, and they arrived on time. I’m very happy with their service and will definitely call them again for any future appliance repairs. Highly recommend!

I really wasn’t going to give this company one star but it’s the only way I could leave a review.
Scheduled an appointment last week online, the response was there would be a technician here between 8 AM and 12 PM.
There’s been no verbal communication between us and this company. It is after 12 and no one is here, The only option is leaving a voicemail or texting.
If you want a more personal experience and the ability to speak to a technician verbally, I would definitely try a different company!