Small Appliance reviews in Burlington, North Carolina

So very disappointed in this service. My mom needed a refrigerator repair and I found Porterfields online. He was prompt the first time he showed up. He told my mom and I that the problem was "human error." He suggested that we empty the fridge, turn it off, and wait 24 hours. He charged for the service call, which we expected. He also said that if the problem returned within 7 to 10 days, to call and he would return without charging my mom. Almost immediately after plugging the fridge back in, the fridge began to have the same issues. My mother left him three separate messages with absolutely no response. He spoke very highly about his experience and knowledge, so this lack of response was extremely frustrating and disappointing. My mother has since had another repair service and they immediately identified the issue and have repaired it. I would not recommend Porterfields Appliance Repair.