Home Services reviews in Cary, North Carolina

4.8 based on 1602 reviews Back to the listing
    5

    We absolutely love our new retaining wall in the backyard! They did an incredible job and it looks amazing. The crew was on time every morning (it only took a few days for a small wall). They were always responsive and answered questions quickly. If anyone is looking for a residential retaining wall, I’d recommend Genesis! They went above and beyond to help spread leftover stone, and moved a big pile of dirt to make it easier for us to use later. Reasonably priced, quick efficient work, and a beautiful end product.

    5

    Dylan, Jack and the team did a fantastic job on a retention wall project for our backyard. They were easy to work with , paid attention to smaller design details and turned our sloppy inaccessible backyard to a beautiful usable lot. Couldn't be more happy with their work.

    5

    5 star experience with Dylan and his Genesis crew! He had excellent communication and helped me pick out the perfect retaining wall design for my front yard. The guys were extremely efficient and got the job done much quicker than I expected. I absolutely love how it turned out and have even had neighbors stop to tell me how great the wall looks! Definitely recommend using Dylan and his team for your outdoor space.

    5

    Genesis installed and new fence and walkways at our house in Preston Village. The work looks great and they were friendly and easy to deal with.

    5

    I really enjoyed working with Dylan and his team. They were professional and very detail oriented which I appreciated. The porch came out great and I would definitely recommend them.

    5

    I am so happy with the amazing job Dylan and Jack did on my front yard. The transformation is incredible! They have a great work ethic, are extremely conscientious and knowledgeable. They took the time to discuss the options, and pro and cons of each. Then explained the entire process in detail. They did a meticulous job installing the sod and cleaned up completely after. They even set up sprinklers for me so that all I need to do is walk out and turn on the water. I highly recommend them. They are incredibly honest, considerate and kind. So happy I found them.

    5

    We had an amazing experience working with Dylan and Jack and highly recommend them for any yard or outdoor project! Our backyard was extremely overgrown with large bushes and ivy, plus we had an old shed that needed to be removed. They handled everything—from clearing out the mess to removing the shed, putting up a brand new fence, pouring a concrete slab for a new shed, and grading the yard to prevent drainage issues around the fence and trees.

    They got started right away, finished on time, and kept us updated throughout the whole process. Their work is high-quality, and the value for the price is excellent. On top of that, they went above and beyond—offering advice on landscaping and grass, helping us look for shed discounts, and making sure everything turned out beautifully.

    Our yard looks completely transformed now, and we couldn’t be happier. Dylan and Jack are skilled, kind, and a pleasure to work with. We’ll definitely be calling them again for future projects!

    5

    We have looked for a while to get someone to construct a patio for us with zero response. Once I contacted Genesis they were fast with quote and here doing the work immediately. Everyone we spoke with was very professional at all times. The quality of the materials and the labor was absolutely above and beyond what we expected!! Would highly recommend them for any outside living or decorative spaces!!

    5

    Genesis Outdoor Living installed a raised paver patio for us. They came
    In thousands below other quotes. The quality of work was outstanding. They installed in days. Their design worked with our irregular lot. We couldn’t be happier.

    5

    When I reached out to Dylan at Genesis I had been staring at the project that was my backyard for over a year trying to envision how to solve for a terribly sloped space that had zero ability to grow grass (or anything). I had made some progress from where it started, but I felt like I was never quite going to get where I wanted it. A couple weeks of work with Genesis and I have the outdoor space I've been dreaming about.

    You shouldn't doubt for a second when this group says they treat every project like it's their own home. They take it to heart and hear what you want/need, and will provide great recommendations to getting you there. I watched the team meticulously place every single paver and stone.

    I was raised being told to take pride in my work and to never cut corners, and so it's very obvious to me when I see others who subscribe to that same mantra. These guys do and that's who you want to work with. Could not recommend them any more highly.

    5

    I couldn't be more happy with the work of Dylan, Jack and Ernesto on my patio! Before the "sale" Dylan was so responsive and helpful with the details (including finding me great deal on the stone!) During the project Jack oversaw every detail. Ernesto (both father & son!) did great work. After, Dylan stopped by twice and was focused on our satisfaction. On time, on budget and exceeded my expectations!

    5

    I hired this company to install a small (12 ft) patio. My priority was to have a patio area that a wheelchair can easily access. Jack and Dylan came out to look at the yard and discuss the project. I received a quote a few days later. They completed the project in 3 days (the delivery truck was late).
    I couldn’t be happier! They did what we discussed, they were on time every day, and fun to have around. We’re enjoying the patio and look forward to using it more!
    I will definitely call them again for future projects!

    5

    Genesis did an amazing job on our outdoor walkway/patio extension! The team was always quick to respond and was very accommodating as we sought HOA approval. We will be using them for any future projects and highly recommend them for anyone looking to upgrade their property!

    5

    Dylan and his team were AMAZING! From day one they were available to help us redesign our very complicated yard. Dylan came to our home to discuss pricing, as well as where we could save on the project. We would highly recommend his team for any yard design needs. We are extremely pleased with the whole process and the customer service was among the best I’ve experienced! Thank you genesis lawn and garden for making our dreams come to life!!

    5

    Dylan, Jack and the crew did an outstanding job repairing our failed retaining wall and poured a nice concrete slab on our gravel driveway. They were clear and fair with the cost, the work was done in a timely manner, and the end result was as good as hoped. We will use Genesis Outdoor Living again when a need arises.

    5

    We had an amazing experience with Dylan & his crew at Genesis. Every single person involved has a high attention to detail & emphasis on quality work, which made us feel very comfortable at each stage of the process! Dylan was patient in explaining every single step, and the crew was incredibly methodical and detail-oriented. Everyone was professional and kind, and we are thrilled with the results. We strongly recommend this for anyone looking to make the most of their yard!

    5

    I cannot say enough good things about Dylan and his team. After a year of taking care of my yard by myself I noted several problem areas making it a bit challenging for me to deal with. Dylan came over and I discussed/showed him my concerns along with some thoughts I had in mind. My goals were to make maintaining the yard easier for me and to improve upon the aesthetics of my outdoor space. Dylan had some fabulous ideas and I immediately knew I wanted him to assist me. It has been just over 2 years since the work has been completed. I am still thrilled with what they did and have been able to maintain my yard easily. I definitely spend more time outside working on the yard and natural areas than I ever had. I highly recommend them! I will be contacting them in the future to discuss a hardscaping project.
    *The attached picture was taken April 2023 to show how well I have been able to maintain my yard as a direct result of Dylan’s help 2 years ago.

    5

    Dylan and his group did outstanding work, and were excellent problem-solvers when the inevitable real-world realities didn't match the design. I'd highly recommend them for any outdoor hardscape project.

    5

    I am so grateful for Dylan, Jack and their team at Genesis Outdoor Living. They were absolute lifesavers when it came to fixing my poorly installed paver patio. The previous contractor had done such a terrible job; leaving me in a difficult situation which necessitated me terminating the paver installation. Genesis was able to correct the many deficiencies which I was left with and create a stunning paver patio. Jack was on site every day to supervise the installers. I must add that Angel and Jose are true artisans when laying pavers, I was stunned by their attention to detail.

    Dylan and his team were professional, knowledgeable, and efficient from start to finish. They took the time to understand my concerns and explain the process clearly. They carefully removed the old pavers, corrected the underlying issues, and installed new pavers with precision. The end result is a beautiful and functional patio that I'm incredibly proud of. The pavers are perfectly aligned, the surface is level, and the overall look is stunning. I'm so impressed with the quality of their work and their attention to detail.

    I highly recommend Genesis Outdoor Living to anyone in need of concrete paver services. They are true experts in their field and go above and beyond to ensure customer satisfaction. Thank you again, Dylan and your team at Genesis!

    5

    We consulted with a few other contractors but Genesis was a clear winner. Dylan has an eye for details, expertly crafted the perfect design that we wanted and made it come true. He answered all of our questions with professionalism, knowledge and patience. He was always responsive; within minutes of emailing he would call me. He really cares about you! It was our first very big house project and he made us feel very secure every step of the way. He even helped us with our HOA approval, which was a huge help!! We cannot thank Dylan and his team enough.

    5

    I don't frequently write reviews, but when you find a team that is quality you want to spread the word. We were so happy with Dylan and his team from start to finish. We did basically a complete overhaul of our front yard: trees removed, railings replaced, fresh concrete walkway, new retaining wall and sod. The before and after is incredible. They were on time, friendly, had great communication, fair in price and did quality work. Even the smallest details were seen to and any concerns or issues quickly resolved. I will be recommending them to everyone I know and certainly will be calling them back for future projects.