Landscaping reviews in Cary, North Carolina

Gardening center is fun for me. Only problem is that they caught on to us with their discounted plants and structured the prices. Still good deals most of the time.
I went in for so.e bone meal and $70 later....

This is my “go to” store for most of my garden needs. I love to check out all of their new spring flowers and plants. Lowe’s Garden Center also has a great selection of garden fountains and planters. The staff is always helpful, not only in their knowledge but also in getting your purchases to your car.

If you go after 6pm...from my experience, there was only 2 cashiers. One in garden and one inside. The store is well organized, just very typically under staffed. There were 2 people at the customer service desk, just wait there to find where stuff is in the place. Dog friendly, the people who work there, if you can find them are nice and helpful.

Friendly knowledgeable staff well stocked shelves and beautiful plants!

Added a little decor to my patio
I think I may go back and get a second item

Great collection of seasonal "healthy" plants and supplies to get an amateur gardener like me going. The plants I bought from Lowe's grew better than those bought from the Farmer's Market this year!

Went to buy an item, they did not have it in stock so they offered it to be delivered at home, never explaining that there would be delivery charges. When I got to the car I realized that they item cost was $22 and they are charging $6 for delivery. So I tried to cancel the item and they refuse saying it is a 3rd party item and they can not cancel it. This less than an hour of the purchase.

Best option for gardening. Will get everything related to gardening. Nice collection with plenty options. Find all kind of flower pots with different sizes. We can get any kind of flower and trees here. They have season sale too in summer.

Christopher Parker was TruGreen’s appointed technician today. Christopher walked the lawn with me as we discussed various questions I had. He was not only professionally equipped to respond to my questions, but he also had the proper demeanor and desire to reassure my concerns. TruGreen is meeting the needs of my lawn where I have failed to have met previously by two other lawn services. “Two thumbs up” and thank you again.

Long story short — don’t use TruGreen. Our lawn had some issues this year, so we decided to hire TruGreen. One of their representatives contacted me, said he had checked our lawn, and promised that they would perform several treatments to make the grass healthy again this season. He pushed me to make the payment within an hour to “lock in a deal” and said they would start the first service that same week. We decided to pay. However, in the following month, they never provided the overseeding service he scheduled, causing us to miss the best time of year for it. Even worse, the technician later found that the type of grass recorded in their system was completely wrong. We eventually realized that the person who contacted us was just a salesperson whose only goal was to close a deal. He doesn’t care about the service or has any real technical knowledge. He made empty promises just to sell the product.

Fried my lawn. Now my lawn looks the worse in the neighborhood. Additionally, they went ahead and auto renewed a plan i did not agree to and then charged me for it. The worse disaster ever. The sprayed the grass on the winter and did not notify me. Highly disappointed.

Over 2 years of service and I have more weeds now. I look at my three neighbors yards (none use TruGreen) and compare mine and there is a VERY noticeable difference. I received no interest in “trying” to resolve my problem until I had enough and cancelled the service. They offered a 50% discount for my next treatment… they can afford to do that because I wasn’t getting what I paid for to begin. Every time I called for a re-treatment, I was “explained” to on how things work and was told not to expect any results for multiple weeks and then when I waited to show the lack of results I was told I should have brought it up earlier 🤔.

It is showing that the company has a corporate group that follows up to “talk” you into staying with the service. This tells me that this is part of their business model… do shoddy work until someone complains and then make things work for a bit and slowly taper off…. Rinse and repeat.

**Review Title:** Extremely Disappointed – Poor Work and No Follow-Up

After the 3rd TruGreen treatment, my lawn looked worse than before—weed killer applied in summer heat burned spots, some areas were missed entirely, and fertilizer left ugly green stripes. When I complained, they sent someone who was speechless at the poor work, took photos, and promised follow-up. Four days later, TruGreen had no record of it. More promises, still no action. They’re quick with apologies—I’m convinced they have an entire department for them—but slow to deliver any real solutions. Poor service, no accountability.
8/18/25 Two more phone calls from Trugreen, more apologies, more promises of sending a manager to assess the lawn. No appointment yet. Today the call was from Head Quarters. All I want is a refund so I can hire a qualified lawn care services.
8/19/25 Today Trugreen ignored my request not to perform a free service without sending a service manager to speak with me. No detail provided on what chemicals they applied today. Still no communication from a service manager.
8/22/25 Update: After weeks of frustration with their lack of response, I finally called and cancelled my TruGreen lawn service. I requested a refund for my unused credit, only to discover they had burned through nearly $900 in just 6 weeks. Out of my $1,600 prepayment, I was told $699 remained. Today, I received a refund of only $32.87—with no explanation as to why the amount wasn’t $699.

Heed my warning: Stay far away from this company.

This week, timely service was provided by a competent, informative technician. His pleasant demeanor was commendable. TruGreen has been providing care of my lawn, trees, and shrubs for over ten years, and I have been delighted eith the friendliness of their staff and the care they have delivered.

I hired Trugreen for a one-year plan, and they completely ruined my yard. I have security camera footage proving their technicians didn't even spray my entire backyard, which explains why I now have massive dead patches.
​Despite calling three times to ensure my service would not renew, they charged me for six additional months without authorization. When I confronted them, they admitted they saw my previous calls in their system but refused to refund me because "the worker didn't complete the cancellation." They are charging for services I canceled, i did not authorize to be charged and services they aren't even fully performing. The manager refuses to speak with me. Stay away!

Updated Review:
After a frustrating experience with customer service, the service manager, Travis, came to my home and personally apologized for the issues I had encountered. He assured me that he would personally “make it right.” We now have a plan in place to repair the yard this coming spring, when the new grass can take root properly. I appreciate his professionalism and will post another update once the work is completed.

TruGreen absolutely destroyed my lawn. I trusted them to make it healthier, and instead, their treatments fried it. My once-green yard is now brown, patchy, and dead in multiple spots — it looks worse than it ever has.

What makes it even more infuriating is their complete lack of accountability. When I called, they brushed me off and refused to take responsibility. They were quick to collect payment, but nowhere to be found when it came to fixing the damage they caused.

This company is careless, unprofessional, and flat-out dangerous for your lawn. If you value your yard even a little, stay far away from TruGreen

Terrible work, low quality, employees are disrespectful of neighbors

Lightening fast response time. On site quote, same day-spring clean up of yard completed the next day. Was literally thrilled when I arrived home. Professional and personable. Would have given more stars if I could!

Started using then week of June 19th because theu mow my neighbors lawn...agreed to a weekly or biweekly price which was higher than other places I have paid before, after 4 weeks I changed to biweekly and got an okay from Carlos... but they still kept mowing weekly...asked repeatedly for an invoice. As of September 5th still have no invoice. Mowing services are good, office administration and organization is lacking.

This company does a fantastic job on my lawn. The edging is clean. They blow any trimmings off your walks and driveway. They even pull weeds from your beds. In and out in 15 minutes when I actually see them. Fact is, I usually don’t see the crew. I just get home from work and my yard looks great! They’re here every week like clockwork. Oh, and the estimate was $15 less than anywhere else I got an estimate so the pricing is more than fair. If you live in Morrisville or West Cary, give Carlos a call. You’ll get a professional job done on your lawn for less than you can pay a neighborhood kid!

Associates were very helpful