Top Tier Solar Solutions

A garbage company of liars. Shady sales tactics, poor communication, and customer service that moves on from you as soon as they have your money.

You'll get a $9,000 reimbursement from Duke Energy! Find out that's actually the maximum payout based on the capacity you end up with (we got about 75% that).

You can apply the reimbursement to cover your monthly payments so that you have 0 monthly to worry about for a couple years! No you can't, their loan company does not do this.

We'll have you up and running in April! System was broken from install in April until they finally got it fixed in October. You can't get the reimbursement from Duke until the system is functional so this also delayed my (less than promised) reimbursement.

These should cover 100% of your electric bill! Not even close.

I’ve had a great experience with Top Tier Solar. The team is always friendly, caring, and genuinely willing to help with any questions or concerns I’ve had. It’s rare to find a company where the employees go out of their way to make sure you feel supported and informed every step of the way.

Whether it's a quick question or something more complex, they’ve always responded with patience and professionalism. It’s clear that customer service is a top priority here, and that really sets them apart.

Highly recommend working with Too Tier Solar, if you value great service and a team that truly cares.

Edited Review -
All systems up and running, got a new project guy and they agreeded to refund any payments I make before the system was up and running, I did end up making 2 payments and it took awhile for the refund check to come in the mail but they did reimburse me so all good.

Only issue I had was the system has an app to monitor it all and you have to have top teir setup your account to use it and authorize you to change to settings of the battery.

Also I have noticed that the number of panels I have don't seem to generate as much kWs as I was told so might need to add more panels to off set power and the TAX break you get for having the panels installed isnt exactly how I was sold on. The IRS does give you a good amount, which with state and federal equaled close to 30gs but they only give you a little bit of it and the rest gets rolled over to the next tax year until it's paid out, Soo not great.

ORIGINAL Review:

They came to my neighborhood to go door knocking, and I've been thinking about it for a while now so I went ahead and did it. The salesman and I agree on how the system,With a Battery back up, would be hooked up so the battery would power my house the way I wanted it to, and when they came out to install the system they had No idea about any of that so I had to explain it twice before they understood.

Was told the system would be up and running well before the first payment for the system would be Due and since there was 3 months between them installing the panels and the payment due date I was good with it BUT there's less than a week till it due and the system is still not running PLUS my "Project Manager" Ryans phone Number is NO LONGER IN SERVICE!!!

What the Hell. I Don't recommend using Top Tier at all in fact I suggest they change their name. I know at least 3 "Uncle Bubbas" who could have had the system installed and running in a week and top tier has had 4+ months